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Added 52 mins ago
WP
Enclosure Project Manager - Diagnostics
Walter P Moore
Toronto, ON
- Full-time
Professional Engineer (PE) or Registered Architect (RA)
Added 3 hours ago
A
Principal, AI Agent Control & Governance
ATB
Edmonton, AB · Calgary, AB
- Full-time
The Principal will architect, execute, and scale operational AI solutions and agent governance frameworks across ATB's enterprise AI platform infrastructure. The Principal, AI Agent Control…
Added 8 hours ago
M
Cloud Solution Architect - AI Apps
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
We are looking for a Cloud Solution Architect (CSA) who is passionate about driving our customers’ application innovation & AI transformation on the Microsoft platform. As part of this…
Added 11 hours ago
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Global Lead, Digital Procurement
''
Toronto, ON
- Full-time
- Other
Acting as the architect and owner of the Global Digital Procurement Strategy and Roadmap, the Global Lead, Digital Procurement ensures that our technology ecosystem, data foundation, and…
Added 15 hours ago
QM
Azure Applications Architect
Quantum Management Services Ltd.
Toronto, ON
- $135,000 to $140,000 CAD / year
- Full-time
We are seeking an Azure Application Cloud Solutions Architect / Technical Lead to design, develop and implement scalable, cloud-native applications and integration solutions within…
Added 17 hours ago
ES
Senior Systems Architect
Euna Solutions
Oakville, ON
- Full-time
The Platform & Enterprise Technology team at Euna Solutions sets the architectural foundation that every product in the portfolio runs on, and this role owns that foundation. As Senior…
Added 17 hours ago
M
Cloud Solution Architect - AI Apps
Microsoft
Vancouver, BC
- Full-time
We are looking for a Cloud Solution Architect (CSA) who is passionate about driving our customers’ application innovation & AI transformation on the Microsoft platform. As part of this…
Added 1 day ago
FT
AI Field Engineer, EMEA
FDE Times
London, ON
- Full-time
5+ years in a hands-on, customer-facing technical role: Forward Deployed Engineer, Applied AI Engineer, Solutions Architect, ML Engineer with field exposure, or technical founder.
Added 1 day ago
FT
Agent Deployment Engineer - Spanish Speaking
FDE Times
Toronto, ON
- Full-time
…hands-on execution, rigorous iteration, and deep technical delivery to reach enterprise-grade…
Added 1 day ago
FT
Agent Deployment Engineer
FDE Times
Toronto, ON
- Full-time
…hands-on execution, rigorous iteration, and deep technical delivery to reach enterprise-grade…
Added 1 day ago
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Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Solution Architect plays a key role in shaping and delivering technology solutions that support IG's marketing, advisor engagement, and digital experience capabilities. Working closely…
Added 1 day ago
DG
Software Engineering Architect
Dexterra Group
Calgary, AB
- Full-time
…across teams, functions and initiatives. As Software Engineering Architect, you’ll bring those efforts together, establish stronger engineering practices and create the structure needed to…
Added 1 day ago
DG
Software Engineering Architect
Dexterra Group
Mississauga, ON
- Full-time
…across teams, functions and initiatives. As Software Engineering Architect, you’ll bring those efforts together, establish stronger engineering practices and create the structure needed to…
Added 1 day ago
Senior Software Engineer (.NET)
Electronic Arts
Vancouver, BC
This exciting role offers the opportunity to architect and enhance software applications used to create games, at an Enterprise level. You will have the chance to work with game teams…
Added 1 day ago
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Associate Vice President, Small Business Banking, Data and Analytics, Insights & Artificial Intelligence
TD
Toronto, ON
- Full-time
Act as a strategic partner to businesses in achieving critical business outcomes through the delivery of data-driven insights, analytics and AI solutions
Added 1 day ago
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Microsoft Foundry Architect
Affinity
Vancouver, BC
- Contract
We are seeking a Microsoft Foundry Architect to lead the architecture, design, and hands-on implementation of enterprise AI solutions using Microsoft Foundry (formerly Azure AI Foundry).
Added 1 day ago
ES
Microsoft Solutions Architect
Elantis Solutions
Remote, Canada
- Full-time
- Remote
At Elantis, we help organizations modernize how they work through tailored Microsoft solutions. Want to be the go-to technical person on projects that make a real difference? We’re looking…
Added 1 day ago
D
Software Engineering Architect
Dexterra
Calgary, AB · Mississauga, Ontario
- $100,000 to $130,000 CAD / year
- Full-time
…across teams, functions and initiatives. As Software Engineering Architect, you’ll bring those efforts together, establish stronger engineering practices and create the structure needed to…
Added 1 day ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
…analyzing business requirements, configuring and testing system solutions, supporting Workday releases, troubleshooting system issues, maintaining documentation, and ensuring the integrity,…
Added 1 day ago
SA
Senior IT Infrastructure Administrator, DevOps
Style Analytics
Montreal, QC
- Full-time
Relevant cloud or automation certifications such as Microsoft Azure Administrator, AWS Solutions Architect or HashiCorp Terraform Associate.
Added 1 day ago
FH
Information Security Architect
Fraser Health
Surrey, BC
- Full-time
We are hiring a Full Time Information Security Architect to join our team in Surrey B.C.
Added 1 day ago
SA
Senior IT Infrastructure Administrator, DevOps
Style Analytics
Toronto, ON
- Full-time
Relevant cloud or automation certifications such as Microsoft Azure Administrator, AWS Solutions Architect or HashiCorp Terraform Associate.
Added 1 day ago
AI
Service Delivery Manager (French)
Apptoza Inc.
Montreal, QC
- Full-time
Microsoft Certified: Azure Solutions Architect Expert.
Added 1 day ago
Senior Manager, Software Development (Hybrid)
First West
Langley (District), BC · Langley, BC
The Senior Manager, Software Development leads the delivery and technical oversight of software solutions supporting Tru Cooperative Bank’s members, employees and operations. This role…
Added 1 day ago
NV
Microsoft Foundry Architect (ID#5606)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking a Microsoft Foundry Architect to lead the architecture, design, and hands-on implementation of enterprise AI solutions on…

K&K Global Talent Solutions INC.

French Automation Tester

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: French Automation Tester

Location: Toronto, ON (Hybrid)

Employment Type: Full Time

Experience Required: 5 + Years

Role Summary:

We are seeking a French Automation Tester with strong experience in QA Automation and Contact Center (CCaaS) Testing. The ideal candidate will be responsible for developing and executing automation test suites, validating customer journeys, and ensuring high-quality delivery across contact center platforms. Experience with Cyara Velocity is highly preferred.

Required Skills:

Hands-on experience with Cyara Velocity automation testing.
Strong knowledge of IVR and Contact Center Testing.
Experience with telephony concepts including SIP, routing, queueing, and call transfers.
Expertise in QA methodologies, test management, and defect tracking tools.
Excellent analytical and troubleshooting skills.
French Language Proficiency (Mandatory).

Key Responsibilities:

Develop and execute automated IVR test cases using Cyara Velocity.
Design, develop, and execute automated test scripts and regression suites.
Perform functional, integration, regression, and end-to-end testing.
Validate customer interactions, routing flows, agent handoffs, and contact center functionality.
Analyze test results, troubleshoot issues, and support defect resolution.
Collaborate with cross-functional teams in an Agile environment.
Support SIT, UAT, production validation, and release testing activities.

Preferred Background:

Experience with IVR Testing and customer journey validation.
Experience with Genesys Cloud CX and Genesys Architect.
Knowledge of ACD and Skills-Based Routing.
API Testing and CI/CD exposure.
Experience with Cyara Cruncher/Pulse.
Agile/Scrum environment experience.

Apply About employer

More about this job

Responsibilities

Develop and execute automated IVR test cases, scripts, and regression suites, and perform functional, integration, end-to-end, and release testing. Validate customer journeys and contact center flows, troubleshoot results, support defect resolution, and collaborate with cross-functional teams through SIT, UAT, and production validation.

Requirements

Requires at least five years of experience, hands-on Cyara Velocity automation testing, strong IVR and contact center testing knowledge, and familiarity with telephony concepts such as SIP, routing, queueing, and call transfers. French proficiency is mandatory; experience with Genesys platforms, ACD, API testing, CI/CD, Cyara Cruncher/Pulse, and Agile/Scrum is preferred.

Skills

Cyara Velocity
QA Automation
IVR Testing
Contact Center Testing
SIP
Telephony
Call Routing
Queueing
Call Transfers
Test Management
Defect Tracking
Genesys Cloud CX
Genesys Architect
ACD
API Testing
French Language Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Cyara Velocity
Cyara Cruncher
Cyara Pulse
QA Automation
IVR Testing
Contact Center Testing
CCaaS
Genesys Cloud CX
Genesys Architect
SIP
Telephony
Call Routing
Queueing
Call Transfers
ACD
Skills-Based Routing
API Testing
CI/CD
Automated Test Scripts
Regression Testing
Functional Testing
Integration Testing
End-to-End Testing
Customer Journey Validation
Test Management
Defect Tracking
SIT
UAT
Agile
Scrum

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