Production Support Engineer – AI/ML
- Mississauga, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Position: Production Support Engineer – AI/ML
Location: Mississauga, ON (Hybrid)
Employment Type: Full-Time
Experience Required: 8 + Years
Job Summary:
We are looking for a Production Support Engineer – AI/ML to ensure the stability, performance, and operational reliability of applications and AI-driven platforms. The role involves troubleshooting production issues across applications, infrastructure, databases, and AI/ML workloads while collaborating with cross-functional teams.
Key Responsibilities:
- Provide production support for Java applications, Linux environments, databases, and AI/ML platforms.
- Monitor, troubleshoot, and resolve application, infrastructure, and data-related production issues.
- Analyze incidents, perform root-cause analysis, and drive permanent resolutions for recurring issues.
- Support application deployments, validations, performance monitoring, and operational readiness.
- Collaborate with development, infrastructure, data, and business teams to resolve production incidents.
- Support AI-driven solutions for document digitization, document extraction, and predictive analytics.
- Contribute to platform stability, performance improvement, and continuous operational enhancements.
Required Skills:
- Java & Linux
- SQL & Database troubleshooting
- Production/Application Support
- Incident & Root Cause Analysis
- Deployment & Monitoring
- AI/ML fundamentals
- Troubleshooting & Performance Optimization
- Strong communication & collaboration
More about this job
Responsibilities
Ensure the stability and operational reliability of AI-driven platforms and Java applications through monitoring and troubleshooting. Perform root-cause analysis to resolve recurring production issues and support AI solutions for document digitization and predictive analytics.
Requirements
Requires over 8 years of experience in production support with strong skills in Java, Linux, and SQL. Candidates must have a fundamental understanding of AI/ML workloads and experience in incident and performance optimization.
Skills
- Java
- Linux
- SQL
- Database Troubleshooting
- Production Support
- Incident Analysis
- Root Cause Analysis
- Deployment
- Monitoring
- AI/ML Fundamentals
- Performance Optimization
- Communication
- Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Data & Analytics
- Engineering
- Finance & Accounting
Keywords
- Java
- Linux
- SQL
- AI/ML
- Production Support
- Root Cause Analysis
- Predictive Analytics
- Document Digitization
- Document Extraction
- Performance Monitoring
- Infrastructure
- Banking
- Incident Management
- Operational Readiness