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Added 25 mins ago
Mechanical Service Technician (Vehicle Fire Suppression Systems Install Team)
Levitt-Safety
Edmonton, AB
Levitt-Safety is looking for a hands-on Mechanical Service Technician, VFSS (vehicle fire suppression system) Installs to join our Edmonton team. You'll work on heavy equipment, vehicles…
Added 25 mins ago
Service Technician (Vehicle Fire Suppression Systems Install Team)
Levitt-Safety
Edmonton, AB
Levitt-Safety is looking for a hands-on Service Technician, VFSS (vehicle fire suppression system) Installs to join our Edmonton team. You'll work on heavy equipment, vehicles and mining…
Added 25 mins ago
RS
Sr Field Service Technician
Rapiscan Systems
Vancouver, BC
- $38 to $48 USD / hour
- Full-time
We are currently seeking a Senior Field Service Technician to be part of our fast paced and quality focused team. ** The candidate for this position will need to be based out of Vancouver,…
Added 40 mins ago
BG
Service Writer - Peterbilt
Brandt Group of Companies
London, ON
- Full-time
Prepare Service Technician efficiency reports as needed to support performance tracking and operational improvements.
Added 40 mins ago
J
Mech and Robotics Tech
JLL
Hamilton, ON
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 40 mins ago
H
Operating Room Attendant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Medical Device Reprocessing Technician - Certificate of Achievement
Added 55 mins ago
H
Operating Room Technician - LPN
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Added 55 mins ago
H
Operating Room Technician - LPN
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Added 55 mins ago
Valve Technician
Spartan Controls Ltd.
AB · Edmonton, AB
We are currently recruiting for a permanent, full-time Relief Valve Technician to work with our Protection Production and Service team. This position will be based out of our new Edmonton…
Added 55 mins ago
Co-op Student Lab Technician
Gibson Energy
Moose Jaw, SK
Reporting to the Laboratory Supervisor, the Co-op Student will fulfill a lab technician role in routine analysis, and assist with research and development activities.
Added 55 mins ago
AC
Desktop Support Technician I (Full-Time, Permanent) Winkler
Access Credit Union
Winkler, MB · Corporate Office (General)
- Full-time
The Desktop Support Technician I acts as the support between end users and the computer environments. Responsibilities include network maintenance; computer software and hardware…
Added 55 mins ago
QM
Service Manager - HVAC
Quantum Management Services Ltd.
Calgary, AB
- $80,000 to $100,000 CAD / year
- Full-time
Added 1 hour ago
UH
Digital Technician (IT Service Desk Agent)
University Health Network
Toronto, ON
- Contract
Added 1 hour ago
H
Technician Mechanical
Halliburton
SK
- Full-time
Added 1 hour ago
CI
Commis à l’expédition et à la réception /Shipper/Receiver
Calian in Space & Technology
Montreal, QC
- Full-time
Added 1 hour ago
KG
Technical Support Engineer
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Contract
Dell Certified Systems Expert (DCSE) / Dell Certified Technician
Added 1 hour ago
Forklift Field Service Technician
Alta Equipment Group
London, ON
Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair…
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Part-time
Added 1 hour ago
Property Assessment Technician - TERM
The City of Red Deer
Red Deer, AB
The City of Red Deer is currently recruiting a Property Assessment Technician to fill a 12-month Term Full-time position. The Property Assessment Technician provides support and assistance…
Added 1 hour ago
UM
Engineering Technician II
Ultra Maritime
Dartmouth, NS
- Full-time
Added 1 hour ago
OS
Journeyman Heavy Duty Equipment Mechanic
Orion Steel Group
Camrose, AB
- Part-time
…requires a licensed Red Seal Journeyman Heavy Duty Equipment Technician/Mechanic with strong technical repair and specialized welding skills, the ability to work independently, and the…
Added 1 hour ago
Industrial Technician Apprentice - Millwright
Kicking Horse Coffee
Invermere, BC
Added 1 hour ago
LC
Associate Faculty - Welding
Lambton College
Sarnia, ON
- Part-time
The incumbent could be expected to teach in the following programs: Heating, Refrigeration & Air Conditioning Technician.
Added 1 hour ago
RR
Pharmacy Assistant (Part Time)
Revolution Recruiting
Rothesay, NB
- Part-time
Prepare and package prescriptions under pharmacist and/or pharmacy technician supervision
Added 1 hour ago
VF
Maintenance Technician
Village Farms International Inc.
Delta, BC
- $30 to $42 CAD / hour
- Full-time
Here is where you come in as a Maintenance Technician. You have a "think outside the box" mentality and enjoy solving problems with creative solutions. You love to work with your hands and…

K&K Global Talent Solutions INC.

Technical Support Engineer

ON, Canada
Ontario, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position: Deskside Support Specialist (IT Asset Management)

Location: Onsite- Cambridge, ON

Job type: Long-term contract

We are seeking a highly organized and proactive IT Asset Management & Deskside Support Specialist. In this high-impact role, you will own the end-to-end lifecycle of IT hardware and software assets while delivering top-tier desktop, walk-up, and smart-hands technical support.

The ideal candidate brings a blend of logistical precision (inventory control, shipping/receiving, vendor audits) and strong technical troubleshooting skills (Windows, macOS, iOS, deployment tools). You will ensure compliance, optimize stock levels, and deliver exceptional user experiences from new hire onboarding to asset decommissioning.

Required Experience & Technical Skills

Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Asset Lifecycle Management: Deep practical knowledge of managing PC and mobile assets across all lifecycle stages (Forecasting, Receiving, Stocking, Shipping, Maintenance, Warranty/Refresh Tracking, and EOL/Recycling).
Platform Mastery: Hands-on experience navigating and managing assets within the ServiceNow Asset Management module.
Modern Deployment Tooling: Working knowledge of Windows Autopilot, device importing, profiling, and modern provisioning workflows.
OS & Troubleshooting Ecosystems: Advanced troubleshooting skills across Windows OS, macOS, iOS (iPhones/iPads), Microsoft Office, and local printer configurations.
Infrastructure Support: "Smart hands" support capabilities for local Server and Network room equipment (cabling, racking, physical resets).
Logistics & Compliance: Experience working with external vendors to conduct physical inventory audits, managing local stock rooms, and handling heavy shipping/receiving schedules.
Soft Skills & Enablement: Exceptional communication and interpersonal skills, with experience conducting "Train the Trainer" sessions and leading new-hire IT orientations.

Roles and Responsibilities

On-Site Presence: Maintain 100% work-from-office dedication at the client's corporate facility.
Inventory & Fulfillment Control: Maintain meticulous stock rooms. Manage incoming new hardware, process bulk imports into ServiceNow, and execute physical stocking.
PC & Mobile LCM Fulfillment: Drive PC Lifecycle Management (LCM) scheduling. Execute device fulfillment for new hires, break-fix swaps, and unassignments across Windows, MAC, and iOS devices.
Device Recertification: Sanitize, perform diagnostics, wipe data, re-image/re-index via Autopilot, and run QA checks on returned assets to return them to active inventory.
Offboarding & Recycling: Coordinate asset retirement, manage user recycle pickup requests, verify sanitation protocols, and document data destruction for local disposal.
Deskside & Walkup Support: Provide elite, face-to-face, and remote technical support for hardware, peripheral accessories, and software provisioning requests. Manage incidents and requests through ServiceNow SLAs.
Collaboration Infrastructure: Manage and maintain local AV Meeting Room equipment to ensure seamless office connectivity.

Preferred Certifications (Good to Have)

ITIL Foundation Trained or Certified (ITIL v3 or v4)
Dell Certified Systems Expert (DCSE) / Dell Certified Technician
Apple Certified Support Professional (ACSP) / Apple Certified Technician

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More about this job

Responsibilities

Manage the full lifecycle of PC and mobile assets, including inventory, fulfillment, recertification, warranty and refresh tracking, and retirement or recycling. Provide on-site deskside, walk-up, and smart-hands support, manage ServiceNow incidents and requests, and maintain local meeting room AV equipment.

Requirements

Requires 5–8 years of experience in IT hardware and software asset management and on-site IT support, with practical knowledge of ServiceNow Asset Management and Windows Autopilot. Candidates should be skilled in Windows, macOS, iOS, Microsoft Office, printer troubleshooting, inventory logistics, vendor audits, and user training; ITIL and Dell or Apple certifications are preferred.

Skills

IT Asset Management
Asset Lifecycle Management
ServiceNow
Windows Autopilot
Windows Troubleshooting
macOS Troubleshooting
iOS Support
Microsoft Office
Hardware Deployment
Inventory Control
Shipping And Receiving
Deskside Support
Smart Hands Support
ITIL
Train The Trainer
Meeting Room AV Support

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
Asset Lifecycle Management
ServiceNow Asset Management
Windows Autopilot
Device Importing
Device Profiling
Modern Provisioning
Windows
macOS
iOS
Microsoft Office
Printer Configuration
PC Lifecycle Management
Inventory Audits
Shipping And Receiving
Stock Room Management
Hardware Deployment
Data Sanitization
Data Destruction
Reimaging
ServiceNow SLAs
Smart Hands Support
Server Room Support
Network Room Support
AV Meeting Room Equipment
ITIL Foundation
Dell Certified Systems Expert
Dell Certified Technician
Apple Certified Support Professional
Apple Certified Technician

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