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Added 3 mins ago
IT
Service Manager
Inland Truck & Equipment
Brandon, MB
- Full-time
…customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently…
Added 3 mins ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 3 mins ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 3 mins ago
SG
Wind Technician
Siemens Gamesa
Medicine Hat, AB
- Full-time
Start your wind energy career as a Wind Turbine Technician at Siemens Energy! In this entry-level role, you will help service and maintain Siemens Gamesa wind turbines at your home wind…
Added 3 mins ago
S
Field Services Technician
SaskTel
Yorkton, SK
- Full-time
Provides high quality face-to-face customer service through the installation, analysis, coordination, maintenance, testing, repair and removal of customer premise equipment, outside plant…
Added 3 mins ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 3 mins ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Estevan, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 3 mins ago
FA
Vice President, Quality Control
FTAI Aviation
Montreal, QC
- Full-time
…provide cost savings and flexibility to our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates…
Added 3 mins ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 18 mins ago
AL
Shop Technician, Russell
AgWest Ltd.
Russell, MB
- Full-time
Join AgWest as a Shop Technician and play a pivotal role in our team. This position involves servicing equipment and components in the shop at our Russell branch. As the ideal candidate,…
Added 18 mins ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
…lifecycle of our products, from design and manufacturing to…
Added 33 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Added 33 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 33 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 33 mins ago
AE
Forklift Field Service Technician
Alta Equipment Group
ON · South Huron, ON
- Full-time
Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair…
Added 33 mins ago
C
BAS Technician - 14/14
Convergint
Fort McMurray, AB
- Full-time
Provide automation support for Maintenance and Operations (HVAC, Auto, Elec, Plum, Ops)
Added 33 mins ago
E
Pipeline Maintenance Technician I
Enbridge
Montreal, QC
- Full-time
Are you mechanically inclined, safety-focused, and interested in building your career in pipeline maintenance? We are looking for a Pipeline Maintenance Technician I to join our team in…
Added 33 mins ago
KT
Commercial Service Technician
Kal Tire
Grande Prairie, AB
- Full-time
Would you like to join Kal Tire's team in the Grande Prairie, Alberta location as a Commercial Service Technician? As a Commercial Service Technician, you will deliver top-notch service by…
Added 48 mins ago
DG
Technician
Dilawri Group of Companies
Toronto, ON · Scarborough, ON
- Full-time
Dilawri Group is now actively searching for a Licensed Service Technician to join the team at Agincourt Mazda.
Added 48 mins ago
TU
Project Coordinator, AMPLIFY
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 2
Added 48 mins ago
NM
Supervisor, Mobile Maintenance
Newmont Mining Corporation
Dease Lake 9, BC
- $114,000 to $152,000 CAD / year
- Full-time
Lead safe, reliable, and efficient mobile maintenance operations for open pit production equipment. You will drive equipment availability, minimize downtime, and ensure work is executed to…
Added 48 mins ago
Représentant(e) pour le Service à la clientèle
U-Haul
Montreal, QC
…friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician you will work as part of a supportive team to be the face of U-Haul’s…
Added 1 hour ago
AL
Shop Technician, Elie
AgWest Ltd.
Elie, MB
- Full-time
Join AgWest as a Shop Technician and play a pivotal role in our team. This position involves servicing equipment and components in the shop at our Elie branch. As the ideal candidate,…
Added 1 hour ago
BF
Fire Extinguisher Technician-EN
Brogan Fire & Safety
Grande Prairie, AB
- Full-time
Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile…
Added 1 hour ago
WP
Maintenance Supervisor
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Must demonstrate competence in all Maintenance Technician requirements.

K&K Global Talent Solutions INC.

Technical Support Engineer

ON, Canada
Ontario, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position: Deskside Support Specialist (IT Asset Management)

Location: Onsite- Cambridge, ON

Job type: Long-term contract

We are seeking a highly organized and proactive IT Asset Management & Deskside Support Specialist. In this high-impact role, you will own the end-to-end lifecycle of IT hardware and software assets while delivering top-tier desktop, walk-up, and smart-hands technical support.

The ideal candidate brings a blend of logistical precision (inventory control, shipping/receiving, vendor audits) and strong technical troubleshooting skills (Windows, macOS, iOS, deployment tools). You will ensure compliance, optimize stock levels, and deliver exceptional user experiences from new hire onboarding to asset decommissioning.

Required Experience & Technical Skills

Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Asset Lifecycle Management: Deep practical knowledge of managing PC and mobile assets across all lifecycle stages (Forecasting, Receiving, Stocking, Shipping, Maintenance, Warranty/Refresh Tracking, and EOL/Recycling).
Platform Mastery: Hands-on experience navigating and managing assets within the ServiceNow Asset Management module.
Modern Deployment Tooling: Working knowledge of Windows Autopilot, device importing, profiling, and modern provisioning workflows.
OS & Troubleshooting Ecosystems: Advanced troubleshooting skills across Windows OS, macOS, iOS (iPhones/iPads), Microsoft Office, and local printer configurations.
Infrastructure Support: "Smart hands" support capabilities for local Server and Network room equipment (cabling, racking, physical resets).
Logistics & Compliance: Experience working with external vendors to conduct physical inventory audits, managing local stock rooms, and handling heavy shipping/receiving schedules.
Soft Skills & Enablement: Exceptional communication and interpersonal skills, with experience conducting "Train the Trainer" sessions and leading new-hire IT orientations.

Roles and Responsibilities

On-Site Presence: Maintain 100% work-from-office dedication at the client's corporate facility.
Inventory & Fulfillment Control: Maintain meticulous stock rooms. Manage incoming new hardware, process bulk imports into ServiceNow, and execute physical stocking.
PC & Mobile LCM Fulfillment: Drive PC Lifecycle Management (LCM) scheduling. Execute device fulfillment for new hires, break-fix swaps, and unassignments across Windows, MAC, and iOS devices.
Device Recertification: Sanitize, perform diagnostics, wipe data, re-image/re-index via Autopilot, and run QA checks on returned assets to return them to active inventory.
Offboarding & Recycling: Coordinate asset retirement, manage user recycle pickup requests, verify sanitation protocols, and document data destruction for local disposal.
Deskside & Walkup Support: Provide elite, face-to-face, and remote technical support for hardware, peripheral accessories, and software provisioning requests. Manage incidents and requests through ServiceNow SLAs.
Collaboration Infrastructure: Manage and maintain local AV Meeting Room equipment to ensure seamless office connectivity.

Preferred Certifications (Good to Have)

ITIL Foundation Trained or Certified (ITIL v3 or v4)
Dell Certified Systems Expert (DCSE) / Dell Certified Technician
Apple Certified Support Professional (ACSP) / Apple Certified Technician

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More about this job

Responsibilities

Manage the full lifecycle of PC and mobile assets, including inventory, fulfillment, recertification, warranty and refresh tracking, and retirement or recycling. Provide on-site deskside, walk-up, and smart-hands support, manage ServiceNow incidents and requests, and maintain local meeting room AV equipment.

Requirements

Requires 5–8 years of experience in IT hardware and software asset management and on-site IT support, with practical knowledge of ServiceNow Asset Management and Windows Autopilot. Candidates should be skilled in Windows, macOS, iOS, Microsoft Office, printer troubleshooting, inventory logistics, vendor audits, and user training; ITIL and Dell or Apple certifications are preferred.

Skills

IT Asset Management
Asset Lifecycle Management
ServiceNow
Windows Autopilot
Windows Troubleshooting
macOS Troubleshooting
iOS Support
Microsoft Office
Hardware Deployment
Inventory Control
Shipping And Receiving
Deskside Support
Smart Hands Support
ITIL
Train The Trainer
Meeting Room AV Support

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
Asset Lifecycle Management
ServiceNow Asset Management
Windows Autopilot
Device Importing
Device Profiling
Modern Provisioning
Windows
macOS
iOS
Microsoft Office
Printer Configuration
PC Lifecycle Management
Inventory Audits
Shipping And Receiving
Stock Room Management
Hardware Deployment
Data Sanitization
Data Destruction
Reimaging
ServiceNow SLAs
Smart Hands Support
Server Room Support
Network Room Support
AV Meeting Room Equipment
ITIL Foundation
Dell Certified Systems Expert
Dell Certified Technician
Apple Certified Support Professional
Apple Certified Technician

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