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Added 1 min ago
AL
Shop Technician, Elie
AgWest Ltd.
Elie, MB
- Full-time
Join AgWest as a Shop Technician and play a pivotal role in our team. This position involves servicing equipment and components in the shop at our Elie branch. As the ideal candidate,…
Added 1 min ago
BF
Fire Extinguisher Technician-EN
Brogan Fire & Safety
Grande Prairie, AB
- Full-time
Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile…
Added 1 min ago
WP
Maintenance Supervisor
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Must demonstrate competence in all Maintenance Technician requirements.
Added 1 min ago
CO
Autobody Collision Repair Technician
CARSTAR Oakville West
Oakville, ON
- Full-time
Role Description The Autobody Collision Repair Technician is a full-time, on-site role located in Oakville, ON. The technician is responsible for assisting with assessing collision damage,…
Added 1 min ago
SR
Mechanic - Level 2
Sunbelt Rentals, Inc.
Ottawa, ON
- Full-time
This mechanic/technician role performs preventive maintenance, perform diagnostics and make repairs on equipment in the safest, most effective way possible to avoid downtime. Our fleet…
Added 1 min ago
SE
Senior Electrical Advisor - T&D
Suncor Energy
Edmonton, AB · Fort McMurray, AB · Firebag
- Full-time
…guide teams through outages and emergent events, and support maintenance, commissioning, and system reliability across complex industrial power systems. If you are energized by leading…
Added 1 min ago
Technician, Medical Device Reprocessing, Veterinary Medical Centre
University of Saskatchewan
Saskatoon, SK
This position will also be responsible for preparing sterile intravenous fluids, ensuring proper maintenance and handling of instrumentation, maintaining accurate written and computerized…
Added 1 min ago
Clinical Learning Technician, College of Nursing (Weyburn)
University of Saskatchewan
Weyburn, SK
The College is seeking a Lab Technician to support nursing clinical skills labs at the Weyburn site. This role is well suited to a motivated healthcare professional who values independent…
Added 16 mins ago
CC
Bilingual Senior Service Manager - Hybrid
Canon Canada
Montreal, QC
- $117,100 to $131,800 CAD / year
- Full-time
Technology & Process Adoption: Accelerate the deployment of next-generation service tools (IoT, predictive maintenance, remote support) to transition operations from reactive repairs to…
Added 31 mins ago
Petroleum Service Technician- Bar W
UFA Co-operative Ltd.
Regina, SK
Reporting to the Service Manager, the Petroleum Service Technician is responsible for the installation, maintenance, inspection, troubleshooting, and repair of petroleum fueling systems and…
Added 31 mins ago
Petroleum Service Technician - Bar W
UFA Co-operative Ltd.
Prince George, BC
Reporting to the Service Manager, the Petroleum Service Technician is responsible for the installation, maintenance, inspection, troubleshooting, and repair of petroleum fueling systems and…
Added 31 mins ago
RI
Pest Control Technician
Rentokil Initial
Calgary, AB
- $43,000 to $45,000 CAD / year
- Full-time
Added 31 mins ago
A
Lab Technician III
Airswift
Wonowon, BC
- Contract
…analysis, quality assurance testing, and laboratory equipment…
Added 31 mins ago
AF
Technician, Lab
Alberta-Pacific Forest Industries Inc.
Boyle, AB
- Full-time
Alberta-Pacific Forest Industries Inc. (Al-Pac) is seeking a Technician, Lab to work out of our Mill Site location near Athabasca, Alberta. The successful candidate will be responsible for…
Added 31 mins ago
NC
Supervisor, Mobile Maintenance
Newmont Corporation
Dease Lake 9, BC
- $114,000 to $152,000 CAD / year
- Full-time
Lead safe, reliable, and efficient mobile maintenance operations for open pit production equipment. You will drive equipment availability, minimize downtime, and ensure work is executed to…
Added 31 mins ago
S
Senior Electrical Advisor - T&D
Suncor
Fort McMurray, AB
- Full-time
…guide teams through outages and emergent events, and support maintenance, commissioning, and system reliability across complex industrial power systems. If you are energized by leading…
Added 31 mins ago
C
Work Equipment Maintainer
CPKC
Port Coquitlam, BC
- Full-time
Are you a skilled Heavy Duty Mechanic or Maintenance Technician looking to take your career to the next level? As a valued member of the CPKC Work Equipment team, you’ll have the…
Added 31 mins ago
IP
Journeyman Heavy Duty Equipment Mechanic
InterPro Pipe + Steel
Camrose, AB
- Part-time
The Heavy Duty Equipment Mechanic is responsible for performing preventive maintenance, complex mechanical and hydraulic repairs, advanced troubleshooting, and specialized welding and…
Added 31 mins ago
S
Senior Electrical Advisor - T&D
Suncor
AB · Edmonton, AB
- Full-time
…guide teams through outages and emergent events, and support maintenance, commissioning, and system reliability across complex industrial power systems. If you are energized by leading…
Added 31 mins ago
RI
Pest Control Technician
Rentokil Initial
Calgary, AB
- $43,000 to $45,000 CAD / year
- Full-time
Added 47 mins ago
RE
Shop Foreperson
Rush Enterprises
Timmins, ON
- Full-time
Reviews technicians’ repair orders to ensure all information is complete and accurate before the next job is assigned to each technician.
Added 1 hour ago
Hydrocarbon Extraction Technician (nights)
Organigram
Aylmer, ON
The Hydrocarbon Extraction Technician is responsible for supporting the safe, efficient, and compliant operation of cannabis extraction and material preparation activities within a…
Added 1 hour ago
Hydrocarbon Extraction Technician (nights)
Organigram
Aylmer, ON
The Hydrocarbon Extraction Technician is responsible for supporting the safe, efficient, and compliant operation of cannabis extraction and material preparation activities within a…
Added 1 hour ago
Mechanical Service Technician (Vehicle Fire Suppression Systems Install Team)
Levitt-Safety
Edmonton, AB
Levitt-Safety is looking for a hands-on Mechanical Service Technician, VFSS (vehicle fire suppression system) Installs to join our Edmonton team. You'll work on heavy equipment, vehicles…
Added 1 hour ago
Service Technician (Vehicle Fire Suppression Systems Install Team)
Levitt-Safety
Edmonton, AB
Levitt-Safety is looking for a hands-on Service Technician, VFSS (vehicle fire suppression system) Installs to join our Edmonton team. You'll work on heavy equipment, vehicles and mining…

K&K Global Talent Solutions INC.

Technical Support Engineer

ON, Canada
Ontario, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position: Deskside Support Specialist (IT Asset Management)

Location: Onsite- Cambridge, ON

Job type: Long-term contract

We are seeking a highly organized and proactive IT Asset Management & Deskside Support Specialist. In this high-impact role, you will own the end-to-end lifecycle of IT hardware and software assets while delivering top-tier desktop, walk-up, and smart-hands technical support.

The ideal candidate brings a blend of logistical precision (inventory control, shipping/receiving, vendor audits) and strong technical troubleshooting skills (Windows, macOS, iOS, deployment tools). You will ensure compliance, optimize stock levels, and deliver exceptional user experiences from new hire onboarding to asset decommissioning.

Required Experience & Technical Skills

Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Asset Lifecycle Management: Deep practical knowledge of managing PC and mobile assets across all lifecycle stages (Forecasting, Receiving, Stocking, Shipping, Maintenance, Warranty/Refresh Tracking, and EOL/Recycling).
Platform Mastery: Hands-on experience navigating and managing assets within the ServiceNow Asset Management module.
Modern Deployment Tooling: Working knowledge of Windows Autopilot, device importing, profiling, and modern provisioning workflows.
OS & Troubleshooting Ecosystems: Advanced troubleshooting skills across Windows OS, macOS, iOS (iPhones/iPads), Microsoft Office, and local printer configurations.
Infrastructure Support: "Smart hands" support capabilities for local Server and Network room equipment (cabling, racking, physical resets).
Logistics & Compliance: Experience working with external vendors to conduct physical inventory audits, managing local stock rooms, and handling heavy shipping/receiving schedules.
Soft Skills & Enablement: Exceptional communication and interpersonal skills, with experience conducting "Train the Trainer" sessions and leading new-hire IT orientations.

Roles and Responsibilities

On-Site Presence: Maintain 100% work-from-office dedication at the client's corporate facility.
Inventory & Fulfillment Control: Maintain meticulous stock rooms. Manage incoming new hardware, process bulk imports into ServiceNow, and execute physical stocking.
PC & Mobile LCM Fulfillment: Drive PC Lifecycle Management (LCM) scheduling. Execute device fulfillment for new hires, break-fix swaps, and unassignments across Windows, MAC, and iOS devices.
Device Recertification: Sanitize, perform diagnostics, wipe data, re-image/re-index via Autopilot, and run QA checks on returned assets to return them to active inventory.
Offboarding & Recycling: Coordinate asset retirement, manage user recycle pickup requests, verify sanitation protocols, and document data destruction for local disposal.
Deskside & Walkup Support: Provide elite, face-to-face, and remote technical support for hardware, peripheral accessories, and software provisioning requests. Manage incidents and requests through ServiceNow SLAs.
Collaboration Infrastructure: Manage and maintain local AV Meeting Room equipment to ensure seamless office connectivity.

Preferred Certifications (Good to Have)

ITIL Foundation Trained or Certified (ITIL v3 or v4)
Dell Certified Systems Expert (DCSE) / Dell Certified Technician
Apple Certified Support Professional (ACSP) / Apple Certified Technician

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More about this job

Responsibilities

Manage the full lifecycle of PC and mobile assets, including inventory, fulfillment, recertification, warranty and refresh tracking, and retirement or recycling. Provide on-site deskside, walk-up, and smart-hands support, manage ServiceNow incidents and requests, and maintain local meeting room AV equipment.

Requirements

Requires 5–8 years of experience in IT hardware and software asset management and on-site IT support, with practical knowledge of ServiceNow Asset Management and Windows Autopilot. Candidates should be skilled in Windows, macOS, iOS, Microsoft Office, printer troubleshooting, inventory logistics, vendor audits, and user training; ITIL and Dell or Apple certifications are preferred.

Skills

IT Asset Management
Asset Lifecycle Management
ServiceNow
Windows Autopilot
Windows Troubleshooting
macOS Troubleshooting
iOS Support
Microsoft Office
Hardware Deployment
Inventory Control
Shipping And Receiving
Deskside Support
Smart Hands Support
ITIL
Train The Trainer
Meeting Room AV Support

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
Asset Lifecycle Management
ServiceNow Asset Management
Windows Autopilot
Device Importing
Device Profiling
Modern Provisioning
Windows
macOS
iOS
Microsoft Office
Printer Configuration
PC Lifecycle Management
Inventory Audits
Shipping And Receiving
Stock Room Management
Hardware Deployment
Data Sanitization
Data Destruction
Reimaging
ServiceNow SLAs
Smart Hands Support
Server Room Support
Network Room Support
AV Meeting Room Equipment
ITIL Foundation
Dell Certified Systems Expert
Dell Certified Technician
Apple Certified Support Professional
Apple Certified Technician

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