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Added 9 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 9 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 9 mins ago
Specialist, Demand Planning
CONA Services
Toronto, ON
Shift/Hours or Hybrid Environment – Hybrid, 3 days in-office
Added 9 mins ago
Specialist, Demand Planning
CONA Services
Toronto, ON
Shift/Hours or Hybrid Environment – Hybrid, 3 days in-office
Added 24 mins ago
OW
Oliver Wyman- Private Capital/Industrials- Senior Consultant/Associate
Oliver Wyman Group
Toronto, ON
- Other
Oliver Wyman’s Private Equity team in North America are looking to hire consultants to support its rapid growth. The team works with private equity investors throughout the deal transaction…
Added 24 mins ago
M
Client Relationship Management - Lead Specialist
Marsh
Montreal, QC
- Other
…hybrid role that requires at least three days a week in the…
Added 39 mins ago
SI
Senior Customer Growth Marketing Specialist, Staples Promotional Products
Staples Inc.
Vaughan, ON
- Full-time
While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At…
Added 1 hour ago
W
(CAN) General Merchandise Team Lead
Walmart
Lethbridge, AB
- Full-time
2.Assists in providing direction and coordination of task completion as per communicated priorities from the Day Remodel Manager and Lead Specialist.
Added 1 hour ago
Marketing Specialist, Events/Spécialiste du marketing, événements
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
We are looking for a Marketing Specialist, Events to join our team at Make-A-Wish Canada. In this role, you will play a key role in driving the success of our largest signature fundraising…
Added 1 hour ago
Marketing Specialist, Events
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
We are looking for a Marketing Specialist, Events to join our team at Make-A-Wish Canada. In this role, you will play a key role in driving the success of our largest signature fundraising…
Added 1 hour ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Digital Marketing Specialist / Spécialiste en marketing numérique based in…
Added 1 hour ago
F
Project Controls Specialist III
Fluor
Vancouver, BC
- Full-time
…(SME) for the entire Project Controls Team in the Regional…
Added 1 hour ago
EC
Technical Product Specialist
Eaton Corporation
Toronto, ON
- Full-time
The Technical Product Specialist is responsible to provide timely and accurate drawings, materials information, engineering, pre and post shipment product support (UPS technical…
Added 2 hours ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Digital Marketing Specialist / Spécialiste en marketing numérique based in…
Added 2 hours ago
V
Engineer - Ground Control
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
…focuses on geomechanical analysis, risk management, and decision support to ensure safe, stable, and productive mining. You will work collaboratively with multi-disciplinary technical…
Added 2 hours ago
C
Specialist Product Management-CA
CN
Quebec, QC
- Full-time
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves…
Added 2 hours ago
C
Advertising Specialist
Cella
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are seeking an Advertising Specialist to join our client's team and assist in the execution of dynamic digital media advertising campaigns. In this role, you will work closely with…
Added 2 hours ago
OH
Law Clerk
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Reporting to Director, Legal, the Specialist, Legal Support will assist with document preparation, case management, and provide essential administrative support, including scheduling,…
Added 2 hours ago
HM
Performance Specialist
Havas Media Network
Vancouver, BC · Greater Vancouver Metropolitan Area
- $55,000 to $60,000 CAD / year
- Full-time
Havas Media Network, has an immediate position available for a Performance Specialist in our Vancouver office.
Added 2 hours ago
TC
Senior Category Management Specialist
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
We’re looking for a dynamic and strategic professional to support sourcing and contracting efforts for all non-merchandise areas of the business. In this role, you will play a key part in…
Added 2 hours ago
RC
Project Quotations Specialist
Rexel Canada
Mississauga, ON
- Full-time
As the Project Quotations Specialist based in Mississauga, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 2 hours ago
CT
Program Coordinator
Camp Tamarack Association
AB
- Contract
Supervise program staff and collaborate with our part-time Program Leader/Specialist, facilitators, and volunteers.
Added 2 hours ago
Fulfillment Specialist
Draganfly Inc.
Saskatoon, SK
We are looking for an enthusiastic and energetic Fulfillment Specialist to join our team. The Fulfillment Specialist is responsible for processing work orders, locating and preparing…
Added 3 hours ago
RC
Project Quotations Specialist
Rexel Canada
Kitchener, ON
- Full-time
As the Project Quotations Specialist based in Kitchener, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 3 hours ago
RC
Claims & Care Specialist
Recapture Capital Inc.
Calgary, AB
- $60,000 to $75,000 CAD / year
- Full-time
The Claims & Care Specialist is a licensed, client- and partner-facing role responsible for supporting policy servicing, coverage inquiries, and claims processing. Reporting to the VP of…

K&K Global Talent Solutions INC.

Technical Support Engineer

ON, Canada
Ontario, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position: Deskside Support Specialist (IT Asset Management)

Location: Onsite- Cambridge, ON

Job type: Long-term contract

We are seeking a highly organized and proactive IT Asset Management & Deskside Support Specialist. In this high-impact role, you will own the end-to-end lifecycle of IT hardware and software assets while delivering top-tier desktop, walk-up, and smart-hands technical support.

The ideal candidate brings a blend of logistical precision (inventory control, shipping/receiving, vendor audits) and strong technical troubleshooting skills (Windows, macOS, iOS, deployment tools). You will ensure compliance, optimize stock levels, and deliver exceptional user experiences from new hire onboarding to asset decommissioning.

Required Experience & Technical Skills

Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Asset Lifecycle Management: Deep practical knowledge of managing PC and mobile assets across all lifecycle stages (Forecasting, Receiving, Stocking, Shipping, Maintenance, Warranty/Refresh Tracking, and EOL/Recycling).
Platform Mastery: Hands-on experience navigating and managing assets within the ServiceNow Asset Management module.
Modern Deployment Tooling: Working knowledge of Windows Autopilot, device importing, profiling, and modern provisioning workflows.
OS & Troubleshooting Ecosystems: Advanced troubleshooting skills across Windows OS, macOS, iOS (iPhones/iPads), Microsoft Office, and local printer configurations.
Infrastructure Support: "Smart hands" support capabilities for local Server and Network room equipment (cabling, racking, physical resets).
Logistics & Compliance: Experience working with external vendors to conduct physical inventory audits, managing local stock rooms, and handling heavy shipping/receiving schedules.
Soft Skills & Enablement: Exceptional communication and interpersonal skills, with experience conducting "Train the Trainer" sessions and leading new-hire IT orientations.

Roles and Responsibilities

On-Site Presence: Maintain 100% work-from-office dedication at the client's corporate facility.
Inventory & Fulfillment Control: Maintain meticulous stock rooms. Manage incoming new hardware, process bulk imports into ServiceNow, and execute physical stocking.
PC & Mobile LCM Fulfillment: Drive PC Lifecycle Management (LCM) scheduling. Execute device fulfillment for new hires, break-fix swaps, and unassignments across Windows, MAC, and iOS devices.
Device Recertification: Sanitize, perform diagnostics, wipe data, re-image/re-index via Autopilot, and run QA checks on returned assets to return them to active inventory.
Offboarding & Recycling: Coordinate asset retirement, manage user recycle pickup requests, verify sanitation protocols, and document data destruction for local disposal.
Deskside & Walkup Support: Provide elite, face-to-face, and remote technical support for hardware, peripheral accessories, and software provisioning requests. Manage incidents and requests through ServiceNow SLAs.
Collaboration Infrastructure: Manage and maintain local AV Meeting Room equipment to ensure seamless office connectivity.

Preferred Certifications (Good to Have)

ITIL Foundation Trained or Certified (ITIL v3 or v4)
Dell Certified Systems Expert (DCSE) / Dell Certified Technician
Apple Certified Support Professional (ACSP) / Apple Certified Technician

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More about this job

Responsibilities

Manage the full lifecycle of PC and mobile assets, including inventory, fulfillment, recertification, warranty and refresh tracking, and retirement or recycling. Provide on-site deskside, walk-up, and smart-hands support, manage ServiceNow incidents and requests, and maintain local meeting room AV equipment.

Requirements

Requires 5–8 years of experience in IT hardware and software asset management and on-site IT support, with practical knowledge of ServiceNow Asset Management and Windows Autopilot. Candidates should be skilled in Windows, macOS, iOS, Microsoft Office, printer troubleshooting, inventory logistics, vendor audits, and user training; ITIL and Dell or Apple certifications are preferred.

Skills

IT Asset Management
Asset Lifecycle Management
ServiceNow
Windows Autopilot
Windows Troubleshooting
macOS Troubleshooting
iOS Support
Microsoft Office
Hardware Deployment
Inventory Control
Shipping And Receiving
Deskside Support
Smart Hands Support
ITIL
Train The Trainer
Meeting Room AV Support

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
Asset Lifecycle Management
ServiceNow Asset Management
Windows Autopilot
Device Importing
Device Profiling
Modern Provisioning
Windows
macOS
iOS
Microsoft Office
Printer Configuration
PC Lifecycle Management
Inventory Audits
Shipping And Receiving
Stock Room Management
Hardware Deployment
Data Sanitization
Data Destruction
Reimaging
ServiceNow SLAs
Smart Hands Support
Server Room Support
Network Room Support
AV Meeting Room Equipment
ITIL Foundation
Dell Certified Systems Expert
Dell Certified Technician
Apple Certified Support Professional
Apple Certified Technician

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