Jobs in Canada

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Added 9 mins ago
VD
Accounts Payable Specialist, NA
Vantage Data Centers
Montreal, QC
- Full-time
Vantage seeks an experienced Accounts Payable Specialist to join the North American Shared Services team. This position analyzes and processes complex accounts payable transactions,…
Added 9 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Kelowna, BC · Penticton 1, BC · Vancouver, BC · Vernon, BC · West Kelowna, BC
- Full-time
Digital literacy using a variety of systems and tools
Added 9 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Saskatoon, SK
- Full-time
Digital literacy using a variety of systems and tools
Added 9 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Calgary, AB
- Full-time
Digital literacy using a variety of systems and tools
Added 9 mins ago
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Recruitment Specialist
Dexterra
Thunder Bay, ON
- Full-time
Ensure all staff tracking/scheduling systems are maintained and up to date
Added 24 mins ago
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Specialiste en certification de système carburant avion / Fuel Certification Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 24 mins ago
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Health, Safety and Environment Specialist***Spécialiste, santé, sécurité, et environnement
Aliaxis
AB · CA - Edmonton - Distribution
- Full-time
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.
Added 24 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Point of Care Testing Specialist Certificate by recognized professional society (required)
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Toronto, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Toronto, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Vaughan, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
TH
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Richmond Hill, ON
- Full-time
Position Overview: The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS…
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Brantford, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
London, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
TH
Loss Prevention Specialist Full Time (RICHMOND HILL)
The Home Depot Canada
Richmond Hill, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Winnipeg, MB
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Barrie, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Oshawa, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Hamilton, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Brampton, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Mississauga, ON
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
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Requirements Management Specialist
SkyAlyne
Ottawa, ON
- Full-time
As part of the Systems Engineering and Integration team, the Requirements Management Specialist plays a key role in the development and management of the requirements baseline for the…
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Penticton, BC
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Vancouver, BC
- Full-time
Digital literacy using a variety of systems and tools
Added 24 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Kitchener, ON
- Full-time
Digital literacy using a variety of systems and tools

K&K Global Talent Solutions INC.

Technical Support Engineer

ON, Canada
Ontario, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position: Deskside Support Specialist (IT Asset Management)

Location: Onsite- Cambridge, ON

Job type: Long-term contract

We are seeking a highly organized and proactive IT Asset Management & Deskside Support Specialist. In this high-impact role, you will own the end-to-end lifecycle of IT hardware and software assets while delivering top-tier desktop, walk-up, and smart-hands technical support.

The ideal candidate brings a blend of logistical precision (inventory control, shipping/receiving, vendor audits) and strong technical troubleshooting skills (Windows, macOS, iOS, deployment tools). You will ensure compliance, optimize stock levels, and deliver exceptional user experiences from new hire onboarding to asset decommissioning.

Required Experience & Technical Skills

Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Asset Lifecycle Management: Deep practical knowledge of managing PC and mobile assets across all lifecycle stages (Forecasting, Receiving, Stocking, Shipping, Maintenance, Warranty/Refresh Tracking, and EOL/Recycling).
Platform Mastery: Hands-on experience navigating and managing assets within the ServiceNow Asset Management module.
Modern Deployment Tooling: Working knowledge of Windows Autopilot, device importing, profiling, and modern provisioning workflows.
OS & Troubleshooting Ecosystems: Advanced troubleshooting skills across Windows OS, macOS, iOS (iPhones/iPads), Microsoft Office, and local printer configurations.
Infrastructure Support: "Smart hands" support capabilities for local Server and Network room equipment (cabling, racking, physical resets).
Logistics & Compliance: Experience working with external vendors to conduct physical inventory audits, managing local stock rooms, and handling heavy shipping/receiving schedules.
Soft Skills & Enablement: Exceptional communication and interpersonal skills, with experience conducting "Train the Trainer" sessions and leading new-hire IT orientations.

Roles and Responsibilities

On-Site Presence: Maintain 100% work-from-office dedication at the client's corporate facility.
Inventory & Fulfillment Control: Maintain meticulous stock rooms. Manage incoming new hardware, process bulk imports into ServiceNow, and execute physical stocking.
PC & Mobile LCM Fulfillment: Drive PC Lifecycle Management (LCM) scheduling. Execute device fulfillment for new hires, break-fix swaps, and unassignments across Windows, MAC, and iOS devices.
Device Recertification: Sanitize, perform diagnostics, wipe data, re-image/re-index via Autopilot, and run QA checks on returned assets to return them to active inventory.
Offboarding & Recycling: Coordinate asset retirement, manage user recycle pickup requests, verify sanitation protocols, and document data destruction for local disposal.
Deskside & Walkup Support: Provide elite, face-to-face, and remote technical support for hardware, peripheral accessories, and software provisioning requests. Manage incidents and requests through ServiceNow SLAs.
Collaboration Infrastructure: Manage and maintain local AV Meeting Room equipment to ensure seamless office connectivity.

Preferred Certifications (Good to Have)

ITIL Foundation Trained or Certified (ITIL v3 or v4)
Dell Certified Systems Expert (DCSE) / Dell Certified Technician
Apple Certified Support Professional (ACSP) / Apple Certified Technician

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More about this job

Responsibilities

Manage the full lifecycle of PC and mobile assets, including inventory, fulfillment, recertification, warranty and refresh tracking, and retirement or recycling. Provide on-site deskside, walk-up, and smart-hands support, manage ServiceNow incidents and requests, and maintain local meeting room AV equipment.

Requirements

Requires 5–8 years of experience in IT hardware and software asset management and on-site IT support, with practical knowledge of ServiceNow Asset Management and Windows Autopilot. Candidates should be skilled in Windows, macOS, iOS, Microsoft Office, printer troubleshooting, inventory logistics, vendor audits, and user training; ITIL and Dell or Apple certifications are preferred.

Skills

IT Asset Management
Asset Lifecycle Management
ServiceNow
Windows Autopilot
Windows Troubleshooting
macOS Troubleshooting
iOS Support
Microsoft Office
Hardware Deployment
Inventory Control
Shipping And Receiving
Deskside Support
Smart Hands Support
ITIL
Train The Trainer
Meeting Room AV Support

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
Asset Lifecycle Management
ServiceNow Asset Management
Windows Autopilot
Device Importing
Device Profiling
Modern Provisioning
Windows
macOS
iOS
Microsoft Office
Printer Configuration
PC Lifecycle Management
Inventory Audits
Shipping And Receiving
Stock Room Management
Hardware Deployment
Data Sanitization
Data Destruction
Reimaging
ServiceNow SLAs
Smart Hands Support
Server Room Support
Network Room Support
AV Meeting Room Equipment
ITIL Foundation
Dell Certified Systems Expert
Dell Certified Technician
Apple Certified Support Professional
Apple Certified Technician

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