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Added 1 hour ago
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Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
As a Senior Specialist, Enterprise Security, you will be at the forefront of the organization's identity security strategy, helping protect critical systems through advanced CyberArk…
Added 2 hours ago
PM
Tax Senior Specialist
Philip Morris International
Toronto, ON
- Full-time
As Tax Senior Specialist, you will support the Canadian Tax team across federal and provincial indirect tax compliance, including tobacco excise, sales, tobacco and vaping taxes. You will…
Added 6 hours ago
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Engineer - Ground Control
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
As the Senior Engineer, Geomechanics, you’ll provide technical leadership in geomechanics, supporting mine planning, studies, and operations across a diverse mining portfolio that includes…
Added 7 hours ago
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Spécialiste en fiabilité / Reliability Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 7 hours ago
SA
Development Engineering Specialist
STELIA Aerospace North America
Lunenburg, NS
- Full-time
Manage and execute technical and project management activities to implement new product or changes to existing product
Added 7 hours ago
DS
Senior Marine Conservation Specialist / Spécialiste principal·e de la conservation marine
David Suzuki Foundation
Vancouver, BC
- Full-time
…threats facing the marine environment, as well as policy and management tools commonly used to address them. You will be able to apply your scientific expertise to support projects,…
Added 7 hours ago
TS
Proposal Specialist
TalentSphere Staffing Solutions
AB · Edmonton, AB
- Full-time
Keywords: Proposal Specialist, Civil Engineering, Land Development, Engineering Administration, Alberta Jobs, Municipal Engineering, Commercial Land Development, Industrial Land…
Added 8 hours ago
TS
Building Automation Systems (BAS) Engineer/Technician
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
A diploma, CET designation, trade background, or equivalent technical experience would be considered an asset.
Added 8 hours ago
BH
Asset Management Specialist
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Improve and oversee the Power System asset management program: its approach, strategies, governance, and frameworks. Develop ideas into strategies and processes; create content, training,…
Added 8 hours ago
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Senior Contaminated Sites Specialist
Tetra Tech
Calgary, AB
- $140,000 to $170,000 CAD / year
- Full-time
Tetra Tech is adding a Senior Contaminated Sites Specialist to our Environment and Water Practice team based in Edmonton, Calgary, or Lethbridge, AB.
Added 9 hours ago
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AI Onboarding Specialist
Vendasta
Saskatoon, SK
- Full-time
2+ years in technical customer success, onboarding or implementation at a SaaS company
Added 9 hours ago
SN
Manager, Facilities Management
Starlim North America
London, ON
- Full-time
We require a Manager, Facilities Management who will be accountable for the safe, reliable, compliant and cost-effective operation, maintenance, and continuous improvement for the company’s…
Added 9 hours ago
C
Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
…enhance PAM, IAM, IGA, and PKI programs, while maintaining technical documentation, runbooks, training materials, change management activities, disaster recovery processes, and awareness of…
Added 9 hours ago
BH
Specialist Engineer (Grid Telecom Operations)
BC Hydro
BC · Fraser Valley, BC
- Full-time
Build and maintain effective working relationships with Telecom Engineering, Field Operations, Asset Planning, Stations Asset Management, Project Delivery, Program Delivery, Safety, and…
Added 9 hours ago
Senior Contract Specialist
Gibson Energy
AB · Calgary, AB
As the Senior Contract Specialist, you’ll oversee the commercial administration of major construction services contracts, including pipeline, civil, mechanical, and tank construction.…
Added 9 hours ago
S
Engineering Specialist, Facilities (Compression)
SaskEnergy
Regina, SK
- Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Engineering Specialist, Facilities provides specialized and advanced engineering expertise and technical…
Added 9 hours ago
IP
Journeyman Heavy Duty Equipment Mechanic
InterPro Pipe + Steel
Camrose, AB
- Part-time
…Journeyman Heavy Duty Equipment Technician/Mechanic with strong technical repair and specialized welding skills, the ability to work independently, and the judgment to identify when…
Added 9 hours ago
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Specialiste en certification de système carburant avion / Fuel Certification Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 9 hours ago
TS
Marketing and Proposal Lead
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
With an impressive portfolio of projects across Alberta and Canada, the firm is looking to add a Marketing & Proposal Specialist to its Calgary team. This is an excellent opportunity for a…
Added 9 hours ago
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Requirements Management Specialist
SkyAlyne
Ottawa, ON
- Full-time
Job Title: Requirements Management Specialist
Added 9 hours ago
TP
Digital Marketing Specialist
T&T Power Group
Wellesley, ON
- $65,000 to $75,000 CAD / year
- Full-time
T&T Power Group is seeking an experienced Digital Marketing Specialist to strengthen our digital presence and drive business growth. You’ll take ownership of digital campaigns, SEO, website…
Added 10 hours ago
BT
Manager, CFO
Baker Tilly
AB · Calgary, Alberta
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 10 hours ago
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Quality Inspector
Syntronic
Ottawa, ON
- Full-time
The Quality Specialist is responsible for ensuring that products, processes, and services meet IPC-A 610 quality standards and regulatory requirements. This role supports quality management…
Added 10 hours ago
HP
01 Press Operator
Hood Packaging Corporation
Calgary, AB
- Full-time
Have excellent communication skills and able to communicate with co-workers, shift supervisor(s), technical specialist and management
Added 10 hours ago
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Controls Specialist
Silver Hills Bakery
Mission, BC
- $85,000 to $110,000 CAD / year
- Full-time
Position: Controls Specialist Reports to: Manager, Electrical & Controls

K&K Global Talent Solutions INC.

Technical Support Engineer

ON, Canada
Ontario, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position: Deskside Support Specialist (IT Asset Management)

Location: Onsite- Cambridge, ON

Job type: Long-term contract

We are seeking a highly organized and proactive IT Asset Management & Deskside Support Specialist. In this high-impact role, you will own the end-to-end lifecycle of IT hardware and software assets while delivering top-tier desktop, walk-up, and smart-hands technical support.

The ideal candidate brings a blend of logistical precision (inventory control, shipping/receiving, vendor audits) and strong technical troubleshooting skills (Windows, macOS, iOS, deployment tools). You will ensure compliance, optimize stock levels, and deliver exceptional user experiences from new hire onboarding to asset decommissioning.

Required Experience & Technical Skills

Experience Range: 5–8 years of dedicated experience in IT Hardware & Software Asset Management services and on-site IT support.
Asset Lifecycle Management: Deep practical knowledge of managing PC and mobile assets across all lifecycle stages (Forecasting, Receiving, Stocking, Shipping, Maintenance, Warranty/Refresh Tracking, and EOL/Recycling).
Platform Mastery: Hands-on experience navigating and managing assets within the ServiceNow Asset Management module.
Modern Deployment Tooling: Working knowledge of Windows Autopilot, device importing, profiling, and modern provisioning workflows.
OS & Troubleshooting Ecosystems: Advanced troubleshooting skills across Windows OS, macOS, iOS (iPhones/iPads), Microsoft Office, and local printer configurations.
Infrastructure Support: "Smart hands" support capabilities for local Server and Network room equipment (cabling, racking, physical resets).
Logistics & Compliance: Experience working with external vendors to conduct physical inventory audits, managing local stock rooms, and handling heavy shipping/receiving schedules.
Soft Skills & Enablement: Exceptional communication and interpersonal skills, with experience conducting "Train the Trainer" sessions and leading new-hire IT orientations.

Roles and Responsibilities

On-Site Presence: Maintain 100% work-from-office dedication at the client's corporate facility.
Inventory & Fulfillment Control: Maintain meticulous stock rooms. Manage incoming new hardware, process bulk imports into ServiceNow, and execute physical stocking.
PC & Mobile LCM Fulfillment: Drive PC Lifecycle Management (LCM) scheduling. Execute device fulfillment for new hires, break-fix swaps, and unassignments across Windows, MAC, and iOS devices.
Device Recertification: Sanitize, perform diagnostics, wipe data, re-image/re-index via Autopilot, and run QA checks on returned assets to return them to active inventory.
Offboarding & Recycling: Coordinate asset retirement, manage user recycle pickup requests, verify sanitation protocols, and document data destruction for local disposal.
Deskside & Walkup Support: Provide elite, face-to-face, and remote technical support for hardware, peripheral accessories, and software provisioning requests. Manage incidents and requests through ServiceNow SLAs.
Collaboration Infrastructure: Manage and maintain local AV Meeting Room equipment to ensure seamless office connectivity.

Preferred Certifications (Good to Have)

ITIL Foundation Trained or Certified (ITIL v3 or v4)
Dell Certified Systems Expert (DCSE) / Dell Certified Technician
Apple Certified Support Professional (ACSP) / Apple Certified Technician

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More about this job

Responsibilities

Manage the full lifecycle of PC and mobile assets, including inventory, fulfillment, recertification, warranty and refresh tracking, and retirement or recycling. Provide on-site deskside, walk-up, and smart-hands support, manage ServiceNow incidents and requests, and maintain local meeting room AV equipment.

Requirements

Requires 5–8 years of experience in IT hardware and software asset management and on-site IT support, with practical knowledge of ServiceNow Asset Management and Windows Autopilot. Candidates should be skilled in Windows, macOS, iOS, Microsoft Office, printer troubleshooting, inventory logistics, vendor audits, and user training; ITIL and Dell or Apple certifications are preferred.

Skills

IT Asset Management
Asset Lifecycle Management
ServiceNow
Windows Autopilot
Windows Troubleshooting
macOS Troubleshooting
iOS Support
Microsoft Office
Hardware Deployment
Inventory Control
Shipping And Receiving
Deskside Support
Smart Hands Support
ITIL
Train The Trainer
Meeting Room AV Support

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
Asset Lifecycle Management
ServiceNow Asset Management
Windows Autopilot
Device Importing
Device Profiling
Modern Provisioning
Windows
macOS
iOS
Microsoft Office
Printer Configuration
PC Lifecycle Management
Inventory Audits
Shipping And Receiving
Stock Room Management
Hardware Deployment
Data Sanitization
Data Destruction
Reimaging
ServiceNow SLAs
Smart Hands Support
Server Room Support
Network Room Support
AV Meeting Room Equipment
ITIL Foundation
Dell Certified Systems Expert
Dell Certified Technician
Apple Certified Support Professional
Apple Certified Technician

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