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K1 Speed Canada

General Manager

Mississauga, ON, Canada

Starting Salary Band - $56,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: Starting Salary Band - $56,000.00
Job type: Full-time
Apply by: Dec 2, 2026
Working hours: 40-44 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

K1 Speed is an international indoor electric go-karting entertainment company that has more than 100 locations worldwide, including 4 in Canada.

K1 Speed Canada is looking for a General Manager for our Cambridge Location

K1 Speed Cambridge

320-355 Hespeler Rd, Cambridge, ON N1R 6B3

k1speed.ca

“Customers will never love a company until the employees loves it first”

Job Description

The General Manager will lead the K1 Speed Cambridge team that includes 2 other members of the management team, supervisors, and 30+ employees.

Full time, permanent position
Approx. 40-44 hours per week
Must have open availability including weekends

Duties and Responsibilities

Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and firing
Payroll duties including: confirming written records, correcting punch errors, submitting final timecards
Cash handling duties including: preparation of tills, change fund maintenance, and preparation of deposits
Customer interaction and auditing of customer experience
Ordering and purchasing operational supplies, concessions, and retail merchandise
Performing operational paperwork duties including safety, accounting and inventory
Creating schedules and employee communications
Corresponding with and providing regular reports to corporate office personnel
Expanding the marketing and promotional presence of K1
Maintaining the effective operational feasibility of the center
Maintaining the highest standard of facility appearance including storage areas and the parking lot
Coordinate with your regional manager to ensure that all facility maintenance is performed quickly
Ensuring that:
Cashiers adhere to correct cash handling procedures and sell effectively
Track Attendants run races safely, efficiently and professionally
Mechanics maintain our karts in peak working condition
All staff are strictly adhering to company policies and providing outstanding customer service

Qualifications

Previous General Manager / Site Manager experience preferred.
High school diploma or post-secondary school degree
5+ years of experience in a management role
Experience with Google Apps including Google Docs and Google Drive
5+ years of experience in customer service

The successful candidate will have previous experience in:

Leading a large team
Providing exceptional customer service
Passion for creating/maintaining a safe and fun work environment
Strong people management skills
Training and development
Making decisions in a fast paced environment

Why you want to work for K1 Speed

Benefits
Extended health care
Vision care
Dental coverage
Vacation/paid time off
Development opportunities

Mission Statement

At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.

We bring the world of competitive racing directly to our customer’s neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

Job Types: Full-time, Permanent

Starting Salary Band - $56,000.00

Experience:

Customer service: 5 years (preferred)
Management: 5 years (required)

Licence/Certification:

Smart Serve (preferred)
First Aid Certification (preferred)

Work Location: In person

K1 Speed Canada is an equal opportunity employer. As per the AODA, if you need accommodation at any time throughout the recruitment process, please contact us.

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More about this job

Responsibilities

Lead the Cambridge center’s management team and 30-plus employees, overseeing staffing, training, scheduling, payroll, cash handling, customer experience, and operational paperwork. Maintain safe and efficient operations, facility standards, kart readiness, and customer service while managing supplies, promotions, and regular reporting to corporate and regional leadership.

Requirements

Requires at least five years of management experience and five years of customer service experience, with experience leading large teams, developing employees, and making decisions in a fast-paced environment. A high school diploma or post-secondary degree and experience with Google Docs and Google Drive are specified; Smart Serve and First Aid certification are preferred.

Skills

Team Leadership
People Management
Recruiting
Interviewing
Hiring
Training and Development
Employee Scheduling
Payroll Administration
Cash Handling
Customer Service
Inventory Management
Purchasing
Marketing and Promotions
Safety Management
Facility Maintenance
Google Docs and Google Drive

Benefits

Extended Health Care
Vision Care
Dental Coverage
Vacation/Paid Time Off
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Site Manager
Entertainment
Indoor Go-Karting
Electric Go-Karts
Team Leadership
People Management
Recruiting
Employee Training
Scheduling
Payroll
Cash Handling
Customer Experience
Customer Service
Inventory
Purchasing
Marketing
Promotions
Operational Safety
Facility Maintenance
Google Apps
Google Docs
Google Drive
Smart Serve
First Aid
AODA

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