Product Designer

Introduction

Kablamo is an impact-driven software engineering company (teamkablamo.com). We bring engineering, data, and AI expertise to solve complex problems with the intellectual horsepower to know what works and the care to make sure it actually does. Founded in 2017 in Australia, we've grown quickly across both markets, including the expansion of our team to Canada in 2021.

Our team is growing but we remain small and nimble in Canada - because AI is reshaping what traditional roles look like, the boundaries between roles stay flexible. People pick up what the work needs and have a real voice in how we continue to improve our own work experiences. As a result, we commit time so that everyone has the opportunity to learn and grow significantly in their careers. We call our approach Make with Heart and Mind.

We are looking for a mid-level Product Designer as we expand our impact with new customers. This posting supports positions to start between November 2026 and February 2027.

The Role

As a craftsperson obsessed with the people who use what we build, you turn complex problems into clear, intuitive and accessible experiences that leave clients satisfied and users wanting more. You bring a solid track record of working in high-performing, cross-functional teams as a UI/UX or Product Designer, taking work from research and discovery through to polished, production-ready interfaces for intelligent digital products that drive business change.

Responsibilities

• MAKE - Design That Delivers
• Design end-to-end user experiences, from user flows and wireframes to high-fidelity, interactive prototypes in Figma, aligning with schedule and resource guidance from Delivery Leads and the Lead Product Designer.
• Produce polished, consistent UI that builds on and contributes to client and Kablamo design systems, component libraries and design tokens.
• Design accessible-by-default experiences that meet WCAG 2.2 AA standards across responsive web and native mobile where projects need it.
• Partner closely with engineers through handoff and build, reviewing implemented work so what ships matches the intended experience.
• Take active part in iteration ceremonies to scope and estimate design work while accounting for critical cross-team dependencies.
• MIND - Intellectual Horsepower
• Plan and run user research and usability testing (interviews, surveys, task-based testing) and turn the findings into clear, actionable design decisions.
• Use data, analytics and experimentation to validate assumptions and measure the impact of design changes.
• Explore how AI can reshape both the products we design and our own design workflow, and help shape thoughtful, trustworthy AI-driven experiences.
• Surface usability, accessibility and delivery risks early alongside Delivery Leads, and propose pragmatic, user-centered mitigations.
• HEART - Care Is an Outcome
• Collaborate with product owners, engineers and client stakeholders to balance user needs, business goals and technical constraints.
• Facilitate workshops (discovery, ideation, journey mapping) and present design rationale clearly to technical and non-technical audiences.
• Engage in daily stand-ups, transparently reporting progress and unblocking design challenges constructively.
• Give and receive thoughtful critique, and contribute to a supportive design community of practice.
  
  

Core Skills And Experience

• 3-5 years of professional experience as a UI/UX, Product or Interaction Designer, ideally including agency or consultancy work.
• A portfolio that shows your process as well as your polish: problem framing, research, iteration and the outcomes of your work.
• Advanced proficiency in Figma, including components, variants, auto layout and interactive prototyping.
• Hands-on use of AI tools in your design workflow (e.g. Claude, Figma AI, v0).
• Experience designing responsive websites and web applications across multiple browsers and devices.
• Hands-on experience planning and running user research and usability testing.
• Comfortable using data to inform and measure design decisions.
• Experience working with or contributing to design systems.
• Solid working knowledge of accessibility standards (WCAG) and inclusive design practices.
• Experience working in agile teams within an Iterative/Agile SDLC, using tools like Jira and Confluence.
• Strong communication and storytelling skills, with the confidence to present and defend design decisions.
  
  

This list describes the work as we see it today, and we do not expect anyone to match every line. The core of this role is understanding the people who use our software and designing clear, easy-to-use experiences for them, from early research and user flows through to finished screens that engineers can build. If you have that core and your experience is close to the rest, please apply, including if you gained your skills outside a traditional career path. Tell us what you bring and where you want to grow.

Other Valuable Skills And Experience

• Experience designing for native mobile apps (iOS and Android) with an understanding of platform guidelines (Human Interface Guidelines, Material Design).
• Prototyping in code or with AI tools (e.g. Framer, v0, Claude).
• Working knowledge of HTML, CSS and front-end frameworks (such as React), enough to collaborate closely with engineers.
• Experience designing AI-powered or data-heavy products, such as conversational interfaces, dashboards or complex enterprise tools.
• Experience with motion and micro-interaction design (for example Figma Smart Animate, Principle, Lottie or Rive).
• Experience with research and analytics tools such as Maze, Dovetail, Hotjar or Google Analytics.
• Experience facilitating design sprints or service design and journey-mapping workshops.
  
  

Hiring Process

• 30-min intro chat with our Talent Acquisition team
• 1-hr Technical interview
• 1-hr Final/Cultural interview
• References
• Offer!
  
  

Career Progression

• Senior Product Designer
• Lead Product Designer
  
  

Why work at Kablamo?

Our Culture

At Kablamo, we live each day with our value statement “Make with Heart and Mind”. We're passionate and brave craftspeople, we love to redefine what's possible, and we seek growth and discovery together.

We believe inclusion, diversity, and equity matter, and we see it as our job to keep working toward a workplace where people from many backgrounds can do their best work. We welcome applications from all qualified people. We are committed to hiring without discrimination on any ground, including race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, disability, and family status.

Benefits

• Kablamo bonus eligibility
• Flexible work environment with a downtown Toronto office
• Work abroad for up to 3 weeks per year (some restrictions apply)
• Career growth (we really do promote from within!)
• Individual training budget
• Blogging rewards
• Paid birthday leave
• Anniversary bonus
• Referral bonus
• Employee Assistance Program
  
  

If you need an accommodation at any point in our hiring process, including interviews and assessments, email us at recruiting@teamkablamo.com. We will work with you on what helps, whether the request is big or small, and we keep what you tell us confidential.