Jobs in Canada

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Added 12 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Boisbriand, QC
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 12 mins ago
GT
Softgoods Supervisor (Full-Time)
Giant Tiger
Boisbriand, QC
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 12 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Boisbriand, QC
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 12 mins ago
TS
HR Representative
TCL Supply Chain (Supply Chain)
Acheson, AB
- Full-time
As a Human Resources Representative, you will play a key role in supporting employees and leaders through disability and leave management processes. You will coordinate WCB claims,…
Added 12 mins ago
CC
Member Services Representative (Part-time) - South Surrey
Coast Capital Savings
Surrey, Brit
- Part-time
On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify…
Added 12 mins ago
CC
Member Services Representative (Part-time) - Georgia Branch
Coast Capital Savings
Vancouver, BC
- Part-time
On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify…
Added 12 mins ago
Courier
Dynacare
Brampton, ON
As a Courier, you play a crucial role for Dynacare and act as a true representative of the company. You are responsible for the pickup and safe delivery of medical samples in a courteous,…
Added 12 mins ago
Health Care Aide - Certified
Winnipeg Regional Health Authority
MB · Vita, MB
…Check. The successful candidate will be responsible for any service charges…
Added 12 mins ago
Materials Management Technician - Non-Certified
Winnipeg Regional Health Authority
Portage la Prairie, MB
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 12 mins ago
WI
Site Manager
Waiward Industrial
Kitimat, BC
- Full-time
Shift: Day Shift
Added 12 mins ago
FR
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 27 mins ago
GG
Front Desk -Customer Service
Gold's Gym - British Columbia
Langley (District), BC · Langley, BC
- $18.25 CAD / hour
- Part-time
Schedule: 3–4 days per week (16-24+ hours)
Added 27 mins ago
KA
Automotive Call Center / BDC Representative
Kaizen Automotive Group
Calgary, AB
- Full-time
…Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH…
Added 28 mins ago
FR
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 28 mins ago
P
Client Renewals Representative
PheedLoop
Toronto, ON
- Full-time
The Client Renewals Representative plays a key role in supporting PheedLoop’s growing client base by managing inbound leads and ensuring a smooth and positive renewal experience. You’ll be…
Added 42 mins ago
S
Customer Service Representative
SCIC
Yorkton, SK
- Full-time
Reporting to the Manager, Customer Service Office (CSO), this position is responsible for providing excellent frontline customer service and clerical support while promoting and…
Added 42 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 43 mins ago
TI
Technical Support Representative
TekStaff IT Solutions
London, ON
- Contract
TekStaff's Client has a current vacancy for a Service Availability Rep Role (Unilingual)
Added 58 mins ago
QM
Shift Leader
Q2 Management
Woodstock, ON
- Full-time
…United States and Canada, Q2 Management delivers benchmark service standards supported by our industry leading Quality Inspection Management System, InspeQ…
Added 58 mins ago
V
Service Counter Administrator
Vistek
Toronto, ON
- Full-time
Experience as a front counter service representative
Added 58 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
London, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 58 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Bolton, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 58 mins ago
GT
Store Associate (Full-Time/Temporary)
Giant Tiger
Belleville, ON
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 1 hour ago
GT
Cashier (Part-Time)
Giant Tiger
Donnacona, QC
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 1 hour ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Prince George, BC · Langley (City), BC · Fort St. John, BC · Vernon, BC · Kamloops, BC
- Full-time
Inland is seeking an experienced Equipment Technical Support Representative to grow our Corporate Equipment Service Support team by providing advanced technical support for forestry and…

Kaizen Automotive Group

Automotive Call Center / BDC Representative

1313 36th Street NE, Calgary, AB, T2A 6P9, Canada

Full-time

Apply on careers-ca-kaizenauto.icims.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Brand Statement

Rev Up Your Career at CMP Automotive in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, CMP Automotive embraces Kaizen - ‘continuous improvement’ - as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At CMP Automotive, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, CMP Automotive is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!

Overview

Position Summary

We are currently seeking a motivated and customer-focused Call Center / BDC Associate to join our Service team. This role is key in supporting our dealerships by handling inbound service-related calls, setting appointments, and capturing additional opportunities for our service departments - such as maintenance packages, warranty services, and recall information. As the first point of contact for many customers, you’ll represent the professionalism and service standards of the Kaizen Automotive Group while playing a vital role in enhancing customer loyalty and satisfaction. Our ideal candidate is extremely outgoing, driven to succeed, and possesses the ability to thrive when multi-tasking in a fast-paced environment. If you’re passionate about automotive and committed to providing exceptional customer service, we’d love to hear from you.

Responsibilities and Qualifications

Key Responsibilities

Answer inbound service calls on behalf of multiple Kaizen dealerships with professionalism and courtesy.
Schedule service appointments efficiently, considering customer needs and dealership availability.
Identify and communicate potential opportunities for dealership services (e.g. maintenance, warranty coverage, recalls, and service specials).
Accurately enter and update customer information and appointment details in our CRM systems.
Provide general service information, follow-up calls, and appointment reminders as needed.
Handle inquiries, resolve minor concerns, and escalate complex issues to the appropriate dealership personnel.
Maintain a strong understanding of dealership services, promotions, and manufacturer programs.
Meet individual performance goals (e.g. call volume, appointment set rate, customer satisfaction).
Work closely with the Service team at each Kaizen location to ensure a seamless customer experience for our guests
Maximize productivity and CSI (Customer Satisfaction Index) to drive long-term loyalty and ensure maximum profitability
Proactively address and resolve customer concerns or escalations
Other duties as required by the Dealership Leadership team or our OEM partners

Qualifications

High school diploma or equivalent; post-secondary education is considered a plus
Previous call center, BDC, or customer service experience preferred (automotive industry experience is a plus).
Strong communication and interpersonal skills with a customer-first attitude.
Ability to multitask and work in a fast-paced environment.
Proficient in Microsoft Office and CRM platforms- experience with CDK, Xtime, or similar systems is a huge asset
Ability to adequately pass a pre-employment background screening
Professional appearance and demeanor when dealing with clients, vendors, and guests on behalf of the Kaizen Automotive organization
Ability to work flexible hours, including evenings and some weekends
Strong interpersonal and communication skills
High level of energy, professionalism, and a customer-focused mindset

Fuel your career at Kaizen Automotive’s BDC - where drive, ambition, and opportunity are always in motion! APPLY TODAY!

INDCHO

Apply on careers-ca-kaizenauto.icims.com About employer

More about this job

Responsibilities

Handle inbound service calls for multiple dealerships, schedule appointments, update customer records, and provide service information and follow-up. Identify relevant service opportunities, resolve or escalate customer concerns, and work with dealership teams to support customer satisfaction and performance goals.

Requirements

A high school diploma or equivalent is required, while post-secondary education is a plus; previous call center, BDC, or customer service experience is preferred. Candidates should have strong communication skills, be comfortable multitasking in a fast-paced environment, be proficient with Microsoft Office and CRM platforms, and be available for flexible hours including some evenings and weekends.

Skills

Customer Service
Inbound Call Handling
Appointment Scheduling
Multitasking
Communication
Interpersonal Skills
Customer Concern Resolution
Sales Opportunity Identification
Microsoft Office
CRM Platforms
Call Center Operations
Performance Goal Achievement
Customer Satisfaction

Benefits

Dental Coverage
Extended Health Coverage
Company Pension
Paid Time Off
Life Insurance
Disability Insurance
Employee and Family Assistance Programs
Vehicle Purchase and Service Discounts
Paid Professional Development
Company-Wide Appreciation Events

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Business Development Center
BDC
Call Center
Customer Service
Inbound Calls
Service Appointments
Appointment Reminders
CRM
CDK
Xtime
Microsoft Office
Maintenance Packages
Warranty Services
Vehicle Recalls
Service Specials
Customer Satisfaction Index
Customer Loyalty
Call Volume
Appointment Set Rate
Dealership Services
Manufacturer Programs
Kaizen
Continuous Improvement

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Work requirements

Jobs in Canada