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Added 3 days ago
Red Seal Automotive Technician
The Jim Pattison Auto Group
North Vancouver, BC
The Jim Pattison Auto Group is looking for a skilled and motivated Automotive Service Technician – Red Seal / Journeyperson to join our team at Jim Pattison Volvo Cars North Vancouver.
Added 5 days ago
Estimations & Customer Experience Specialist
CSN Collision
New Hamburg, ON
Full-time
Software proficiency - Strong experience with Mitchell Connect, Audatex, Mitchell UltraMate, Mitchell Tech Advisor, OEM repair platforms, ARMS, Reynolds, Collision Link, Progi Parts, or…
Added 6 days ago
Parts Advisor - OpenRoad Toyota Port Moody
OpenRoad Auto Group
Port Moody, BC
Full-time
Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz,…
Added 6 days ago
Diesel Technician
Premier Truck Group
Sarnia, ON
Full-time
· Communicates with service advisor and/or dispatcher if additional work is needed
Added 1 month ago
Technicien de Service Automobiles/Automotive Technicians
AutoCanada Inc.
Longueuil, QC
Full-time
Poste : Technicien de Service Automobile, Apprenti de niveau 4
Added 16 days ago
Service Advisor
Kaizen Automotive Group
Calgary, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 22 days ago
Automotive Service Advisor
Kaizen Automotive Group
Toronto, ON · Etobicoke, ON
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 27 days ago
Service Advisor - Capital Ford Lincoln, Winnipeg
Capital Automotive Group
Winnipeg, MB · Ford Winnipeg
Full-time
We’re looking for a Service Advisor who brings energy, honesty, and a commitment to making customers feel at ease.
Added 1 month ago
Service Advisor (Richmond, BC)
Go Auto
Richmond, BC
Other
Previous Service Advisor experience in an OEM dealership
Added 1 month ago
Account Executive (Engineering - Aerospace)
Schaeffler
Stratford, ON
Drive profitable growth through excellent customer service and excellent engineering knowledge.
Added 1 month ago
Automotive 310S Red Seal Journeyman Technician - Signing Bonus
Kaizen Automotive Group
Toronto, ON · Etobicoke, ON
Full-time
…maintenance, and repair work on customer vehicles in accordance with OEM standards. This role requires advanced technical expertise, strong attention to detail, and a commitment to…
Added 1 month ago
AUTOMOTIVE TECHNICIAN - FLAT RATE
Bannister Automotive Group
Grande Prairie, AB
$45 to $55 CAD / hour
Full-time
Red Seal Automotive Service Technician – Journey personBannister GP Kia | Grande Prairie, Alberta
Added 1 month ago
Junior Service Advisor
Kaizen Automotive Group
Airdrie, AB · Ponoka, AB
Full-time
The Junior Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately…
Added 1 month ago
Automotive Service Advisor
Kaizen Automotive Group
Airdrie, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Body Shop Estimator - Toyota Surrey
The Jim Pattison Auto Group
Surrey, BC
…satisfaction. By maintaining detailed documentation, following OEM repair procedures, and ensuring every estimate is complete and accurate, you'll play a vital role in delivering safe,…
Added 1 month ago
Automotive Service Advisor
Kaizen Automotive Group
Fort McMurray, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Journeyman Technician - Crosstown Chrysler Dodge Jeep Ram
AutoCanada Inc.
Edmonton, AB
Full-time
Performing vehicle repairs and/or maintenance work as outlined on RO with efficiency and accuracy, performing all duties in accordance with dealership and OEM standards
Added 1 month ago
Service Advisor
Kaizen Automotive Group
Calgary, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Service Advisor
Kaizen Automotive Group
Calgary, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Service Advisor - Lexus of London
OpenRoad Auto Group
London, ON
Full-time
The Service Advisor performs a combination of duties to increase customer satisfaction by building strong customer relations and increases profitability by maximizing service sales and…
Added 3 months ago
PARTS ADVISOR
Kenworth Truck Centres
Mississauga, Ontario
Full-time
We have openings NOW for an experienced Parts Advisor with Industry experience. We are looking for someone to work our morning or afternoon shift
Added 3 months ago
PARTS ADVISOR
Kenworth Truck Centres
Barrie, Ontario
Full-time
We have openings NOW for an experienced Parts Advisor with Industry experience. We are looking for someone to work our morning or afternoon shift
Added 3 months ago
PARTS ADVISOR
Kenworth Truck Centres
Mississauga, Ontario
Full-time
We have openings NOW for an experienced Parts Advisor with Industry experience. We are looking for someone to work our morning or afternoon shift
Added 3 months ago
PARTS ADVISOR
Kenworth Truck Centres
Vaughan, Ontario
Full-time
We have openings NOW for an experienced Parts Advisor with Industry experience. We are looking for someone to work our morning or afternoon shift
Added 2 months ago
Instructor – Fleet Management Assistant / Junior Service Writer Program
Omnia Training
St. Albert, AB
Junior service writer and service advisor responsibilities

Kaizen Automotive Group

Automotive Service Advisor

139 East Lake Cresent NE, Airdrie, AB, T4A 2H7, Canada

Pay: CAD $0.00 - CAD $0.00 /Hr.
Job type: Full-time
Apply by: Aug 12, 2027
Posting language: English
Posted: Aug 12, 2026

Apply About employer

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Original job description

Brand Statement

Rev Up Your Career at Airdrie Dodge in Airdrie, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Airdrie Dodge embraces Kaizen - ‘continuous improvement’ - as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Airdrie Dodge, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Airdrie Dodge is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!

Overview

Position Summary

The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting service needs, and coordinating with technicians to ensure timely, high-quality repairs aligned with OEM standards. The ideal candidate delivers strong customer service, communicates effectively, and thrives in a fast-paced automotive environment.

Responsibilities and Qualifications

Key Responsibilities

Greet customers promptly and professionally, clearly documenting service concerns and vehicle information.
Prepare repair orders and service estimates in accordance with dealership and OEM guidelines.
Communicate recommended services, pricing, and timelines with transparency and clarity.
Coordinate with technicians to ensure accurate diagnosis, timely repairs, and proper documentation.
Provide regular updates to customers and maintain communication throughout the service process.
Review completed work, verify quality, and ensure customer satisfaction prior to vehicle delivery.
Handle customer questions, concerns, and follow-up needs to support long-term relationships.
Ensure compliance with warranty requirements, OEM repair procedures, and dealership policies.
Maintain accurate records, reports, and documentation within the DMS and OEM systems.
Support a clean, organized, and safety focused service environment.
All other duties as assigned by leadership.

Qualifications

Previous experience in an automotive service or customer service role; dealership experience preferred.
Strong understanding of vehicle maintenance and repair terminology.
Excellent communication, customer service, and relationship building skills.
Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Proficiency with dealership management systems (DMS) and OEM service platforms.
Strong organizational skills and high attention to detail.
Valid driver’s license and clean driving record required.
Automotive or business related education or certification is an asset.

INDCFO

Posted Salary Range

CAD $0.00 - CAD $0.00 /Hr.

Apply About employer

More about this job

Responsibilities

The Service Advisor acts as the primary liaison between customers and the service department, managing customer concerns and coordinating repairs with technicians. They are responsible for preparing accurate repair orders, providing transparent service updates, and ensuring high-quality service delivery.

Requirements

Candidates should have previous experience in an automotive service or customer service role, with dealership experience preferred. A valid driver's license and a strong understanding of vehicle maintenance and repair terminology are required.

Skills

Customer Service
Automotive Repair Knowledge
Communication
Repair Order Preparation
Service Estimation
DMS Proficiency
OEM Service Platforms
Relationship Building
Problem Solving
Attention To Detail
Time Management
Technical Documentation
Warranty Compliance
Safety Compliance

Benefits

Competitive Compensation
Dental & Extended Health Coverage
Company Pension
Paid Time Off
Life & Disability Insurance
Employee & Family Assistance Programs
Vehicle Purchase & Service Discounts
Paid Professional Development
Company-Wide Appreciation Events

Visa sponsorship

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Keywords

Automotive Service Advisor
Dealership
Kaizen
Repair Orders
Service Estimates
OEM Standards
DMS
Vehicle Maintenance
Customer Satisfaction
Warranty Requirements
Service Department
Automotive Industry
Technical Diagnosis
Customer Liaison
Safety Standards

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