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Added 1 month ago
Service Advisor (Richmond, BC)
Go Auto
Richmond, BC
Other
Previous Service Advisor experience in an OEM dealership
Added 2 months ago
Parts / Service Advisor
Harvey & Company Ltd - Gander
Gander, NL
Full-time
The Parts & Service Advisor is the critical link between our customers, technicians, and parts team. This position is responsible for delivering an exceptional customer experience by…
Added 20 days ago
Service Advisor - BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
Full-time
The Service Advisor performs a combination of duties to increase customer satisfaction by building strong customer relations and increases profitability by maximizing service sales and…
Added 1 month ago
Service Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
Full-time
The Service Advisor performs a combination of duties to increase customer satisfaction by building strong customer relations and increases profitability by maximizing service sales and…
Added 25 days ago
Service Advisor -OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
Full-time
The Service Advisor performs a combination of duties to increase customer satisfaction by building strong customer relations and increases profitability by maximizing service sales and…
Added 1 month ago
Service Advisor - Lexus of London
OpenRoad Auto Group
London, ON
Full-time
The Service Advisor performs a combination of duties to increase customer satisfaction by building strong customer relations and increases profitability by maximizing service sales and…
Added 2 days ago
Service Advisor (Yorkton)
AgWest Ltd.
Yorkton, SK
Full-time
AgWest Ltd. is looking for a highly organized and detail-oriented Service Advisor to join our Yorkton team.
Added 22 days ago
Automotive Service Advisor
Kaizen Automotive Group
Toronto, ON · Etobicoke, ON
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Automotive Service Advisor
Kaizen Automotive Group
Airdrie, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Automotive Service Advisor
Kaizen Automotive Group
Fort McMurray, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Service Advisor
Kaizen Automotive Group
Calgary, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Service Advisor
Kaizen Automotive Group
Calgary, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 2 months ago
Service Advisor
Kaizen Automotive Group
Strathmore, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 16 days ago
Service Advisor
Kaizen Automotive Group
Calgary, AB
Full-time
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting…
Added 1 month ago
Junior Service Advisor
Kaizen Automotive Group
Airdrie, AB · Ponoka, AB
Full-time
The Junior Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately…
Added 5 months ago
Service Advisor - OpenRoad Lexus Richmond
OpenRoad Auto Group
Richmond, British Columbia
Full-time
Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Added 27 days ago
Service Advisor - Capital Ford Lincoln, Winnipeg
Capital Automotive Group
Winnipeg, MB · Ford Winnipeg
Full-time
We’re looking for a Service Advisor who brings energy, honesty, and a commitment to making customers feel at ease.
Added 6 months ago
Service Advisor
Harvey & Company Ltd
St. John's, Newfoundland and Labrador · Greater St. John's Metropolitan Area
Full-time
We are currently seeking a skilled and dedicated Service Advisor to join our St. John’s team. Reporting directly to the Service Manager, the successful candidate will be an integral and…
Added 1 month ago
Service Advisor-OpenRoad Toyota Peace Arch
OpenRoad Auto Group
Surrey, BC
Full-time
Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz,…
Added 4 months ago
Service Advisor-OpenRoad Mazda Port Moody
OpenRoad Auto Group
Port Moody, BC
Full-time
Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz,…
Added 1 month ago
Service Advisor-OpenRoad Toyota Port Moody
OpenRoad Auto Group
Port Moody, BC
Full-time
Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz,…
Added 1 month ago
Technicien de Service Automobiles/Automotive Technicians
AutoCanada Inc.
Longueuil, QC
Full-time
Poste : Technicien de Service Automobile, Apprenti de niveau 4
Added 1 month ago
Technicien de Service Automobiles/Automotive Technicians
AutoCanada Inc.
Longueuil, QC
Full-time
Poste : Technicien de Service Automobile, Apprenti de niveau 4
Added 2 months ago
Parts Counter Advisor, Retail
Kaizen Automotive Group
Fort McMurray, AB
Full-time
The Parts Counter Advisor, Retail is responsible for supporting customers at the dealership’s retail parts counter by assisting with part identification, quotes, sales, and product…
Added 10 days ago
Parts Counter Advisor
Kaizen Automotive Group
Calgary, AB
Full-time
The Parts Counter Advisor, Retail is responsible for supporting customers at the dealership’s retail parts counter by assisting with part identification, quotes, sales, and product…

Kaizen Automotive Group

Parts Counter Advisor

1313 36th Street NE, Calgary, AB, T2A 6P9, Canada

Job type: Full-time
Apply by: Sep 10, 2027
Posting language: English
Posted: Sep 10, 2026

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Original job description

Brand Statement

Rev Up Your Career at CMP Automotive in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, CMP Automotive embraces Kaizen - ‘continuous improvement’ - as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At CMP Automotive, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, CMP Automotive is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!

Overview

Position Summary

The Parts Counter Advisor, Retail is responsible for supporting customers at the dealership’s retail parts counter by assisting with part identification, quotes, sales, and product recommendations. This role ensures a professional, friendly experience for walk in customers and supports the dealership’s OEM parts sales goals. The advisor works closely with the parts, service, and collision teams to maintain accurate inventory, deliver timely service, and uphold OEM standards.

Responsibilities and Qualifications

Key Responsibilities

Assist retail customers in identifying and selecting the correct OEM parts and accessories based on their needs.
Use electronic parts catalogues (EPC) and dealership systems to look up accurate part numbers and verify compatibility.
Provide pricing, availability, and product guidance, including special‑order items and accessories.
Process retail transactions, including cash, credit, warranty claims, core returns, and invoices.
Maintain a clean, organized, and customer‑friendly parts counter area.
Receive, inspect, and stock incoming parts, handle returns, exchanges, and warranty related parts.
Track back ordered parts, notify customers of arrival times, and manage follow up communication.
Promote OEM parts, accessories, and dealership specials to enhance customer value and sales.
Collaborate with the parts inventory team to maintain accurate stock levels and proper bin organization.
Support dealership departments by providing parts information or preparing orders as needed.
Follow all dealership, OEM, and safety procedures, including proper handling of parts and chemicals.

Qualifications

1-3+ years of automotive parts experience preferred; OEM dealership experience is an asset.
Strong knowledge of automotive components, OEM parts catalogues, and inventory systems.
Excellent customer service and communication skills with a professional, friendly approach.
Ability to manage multiple customer requests in a fast paced environment.
Strong attention to detail, organizational skills, and accuracy in parts lookup.
Proficiency with dealership management systems (DMS) and electronic parts catalogues (EPC).
Basic mechanical or automotive knowledge preferred.
Valid driver’s license and clean driving record required.

INDCNP

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More about this job

Responsibilities

The Parts Counter Advisor assists retail customers with part identification, quotes, and sales while maintaining accurate inventory levels. They collaborate with service and collision teams to ensure timely service and adherence to OEM standards.

Requirements

Candidates should have 1-3 years of automotive parts experience and proficiency with electronic parts catalogues and dealership management systems. A valid driver's license with a clean driving record is required for this role.

Skills

Electronic Parts Catalogues
Inventory Management
Customer Service
Sales
Product Recommendations
Transaction Processing
Parts Inspection
Communication Skills
Attention To Detail
Organizational Skills
Dealership Management Systems
Mechanical Knowledge

Benefits

Competitive Compensation
Dental & Extended Health Coverage
Company Pension
Paid Time Off
Life & Disability Insurance
Employee & Family Assistance Programs
Vehicle Purchase & Service Discounts
Paid Professional Development
Company-Wide Appreciation Events

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Parts Counter
OEM
Retail
Inventory
EPC
DMS
Kaizen
Customer Experience
Warranty Claims
Invoicing
Stock Management
Automotive Components
Dealership

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