Jobs in Canada

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Added 2 hours ago
OA
Apprentice Technician - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Added 3 hours ago
OA
Automotive Technician - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
Added 3 hours ago
OA
Service Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
The Service Advisor performs a combination of duties to increase customer satisfaction by building strong customer relations and increases profitability by maximizing service sales and…
Added 14 hours ago
D|
Service Advisor | Yorkdale Nissan
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
Service Advisor - Elevate Your Career at Yorkdale Nissan!
Added 19 hours ago
IT
Service Advisor (Temporary)
Inland Truck & Equipment
Campbell River, BC
- Full-time
Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.
Added 21 hours ago
OA
Part-Time Reception Associate- OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Part-time
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor.
Added 21 hours ago
IK
Service Advisor (Temporary)
Inland Kenworth
Campbell River, BC
- Full-time
- Temporary
Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.
Added 21 hours ago
A
Parts Advisor - Northland Hyundai
AutoCanada
Prince George, BC
- $23 to $25 CAD / hour
- Other
Must possess a valid Ontario driver's license and have a safe driving history
Added 1 day ago
OA
Automotive Technician [NOC-72410] - Porsche Centre Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
Added 1 day ago
HR
Fleet Supervisor
Halifax Regional Municipality
Halifax, NS
- Full-time
Must possess a valid driver’s license in good standing · Must possess a valid N.S
Added 1 day ago
PA
Automotive Service Advisor
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
Key Words: Automotive Service Advisor, Writer, Service Drive Manager, Lane Manager, Express Advisor, Internal Advisor, Fixed Operations, Fixed Ops, Automotive Service Consultant, Dealership…
Added 1 day ago
OA
Service Advisor-OpenRoad Toyota Peace Arch
OpenRoad Auto Group
Surrey, BC
- Full-time
Assist customers with there service appointments, including retail work, warranty, and internal.
Added 1 day ago
PT
Diesel Mechanic
Premier Truck Group
Oshawa, ON
- Full-time
· Must possess Provincial License such as Red Seal/310T
Added 1 day ago
Service Advisor
Driving Force Group of Companies Recruitment Team
BC · Langley Township, BC
…as an industry leader, and we’re a proud division of Eledone Management, part of The Driving Force Group of Companies. At Hino Central, you can count on our decades of experience, the…
Added 1 day ago
GC
Financial Controller
Genuine Comfort
Winnipeg, MB
- Full-time
You will work on site five days per week
Added 1 day ago
NG
Account Manager, Saskatchewan
Normet Group
Saskatoon, SK
- Full-time
· Support to warranty investigations from a technical advisor position
Added 1 day ago
Sr AVP- Sr Engagement Manager
EXL
Canada
Shape solutions for quality analytics, warranty analytics, connected manufacturing, engineering analytics, plant performance, digital manufacturing, and industrial AI.
Added 1 day ago
FR
Service Advisor
Fraserway RV
Whitehorse, YT
- Full-time
Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with…
Added 1 day ago
FR
Parts and Service Advisor
Fraserway RV
Kelowna, BC
- Full-time
Fraserway RV Kelowna is growing, and we're looking for a customer-focused, organized Parts & Service Advisor to join our team!
Added 1 day ago
LF
Executive Vice President, People, Legal & Corporate Secretary (Chief Legal Officer)
LGM Financial Services
Vancouver, BC
- $260,000 to $315,000 CAD / year
- Full-time
Overseeing two senior functions, the EVP ensures alignment between human capital strategies, legal risk management, compliance frameworks, and corporate objectives. The EVP also acts as a…
Added 2 days ago
4A
Service Advisor - Subaru of Sudbury
401 Auto
Sudbury, ON
- Full-time
Now Hiring: Customer-Focused Service Advisor – Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit!
Added 2 days ago
ES
Territory Sales Manager
Encompass Supply Chain Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Candidate must live in the GTA or Tri-cities (Guelph, Cambridge, Kitchener)
Added 2 days ago
Body Shop Advisor (Go Honda)
Go Auto
AB · Edmonton, Alberta
Educate customers on our nationwide warranty program.
Added 4 days ago
DG
Internal Advisor
Dilawri Group of Companies
Calgary, AB
- Full-time
Must have a minimum of 2 years Internal Service Advising experience in a dealership environment
Added 5 days ago
TC
Service Advisor
Toromont Cat
Thunder Bay, ON
- Full-time
Toromont Cat is looking for a Service Advisor to join our team in Thunder Bay! This position will provide technical direction and accountability for scheduling all equipment repairs with…

Kaizen Automotive Group

Service Advisor

101 Northgate Drive, Okotoks, AB, T1S 0H9, Canada

Full-time

Apply on careers-ca-kaizenauto.icims.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2027
Posting language: English
Posted: Oct 16, 2026

Original job description

Brand Statement

Rev Up Your Career at Okotoks GM in Okotoks, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Okotoks GM embraces Kaizen - ‘continuous improvement’ - as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Okotoks GM, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Okotoks GM is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!

Overview

Position Summary

The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting service needs, and coordinating with technicians to ensure timely, high-quality repairs aligned with OEM standards. The ideal candidate delivers strong customer service, communicates effectively, and thrives in a fast-paced automotive environment.

Responsibilities and Qualifications

Key Responsibilities

Greet customers promptly and professionally, clearly documenting service concerns and vehicle information.
Prepare repair orders and service estimates in accordance with dealership and OEM guidelines.
Communicate recommended services, pricing, and timelines with transparency and clarity.
Coordinate with technicians to ensure accurate diagnosis, timely repairs, and proper documentation.
Provide regular updates to customers and maintain communication throughout the service process.
Review completed work, verify quality, and ensure customer satisfaction prior to vehicle delivery.
Handle customer questions, concerns, and follow-up needs to support long-term relationships.
Ensure compliance with warranty requirements, OEM repair procedures, and dealership policies.
Maintain accurate records, reports, and documentation within the DMS and OEM systems.
Support a clean, organized, and safety focused service environment.
All other duties as assigned by leadership.

Qualifications

Previous experience in an automotive service or customer service role; dealership experience preferred.
Strong understanding of vehicle maintenance and repair terminology.
Excellent communication, customer service, and relationship building skills.
Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Proficiency with dealership management systems (DMS) and OEM service platforms.
Strong organizational skills and high attention to detail.
Valid driver’s license and clean driving record required.
Automotive or business related education or certification is an asset.

Qualifications

INDCFO

Apply on careers-ca-kaizenauto.icims.com About employer

More about this job

Responsibilities

Serve as the primary contact between customers and the Service Department by documenting concerns, preparing repair orders and estimates, and clearly communicating recommendations, costs, and timelines. Coordinate with technicians, keep customers updated, verify completed work, maintain accurate records, and ensure compliance with OEM and dealership requirements.

Requirements

Previous automotive service or customer service experience is required, with dealership experience preferred, along with knowledge of vehicle maintenance and repair terminology. Candidates should have strong communication, organization, and customer relationship skills, be proficient with DMS and OEM service platforms, and hold a valid driver’s license with a clean driving record; automotive or business education or certification is an asset.

Skills

Customer Service
Automotive Service Knowledge
Vehicle Maintenance and Repair Terminology
Customer Communication
Relationship Building
Repair Order Preparation
Service Estimating
Technician Coordination
Warranty Compliance
OEM Repair Procedures
Dealership Management Systems
OEM Service Platforms
Organization
Attention to Detail
Multitasking
Quality Assurance

Benefits

Dental Coverage
Extended Health Coverage
Company Pension
Paid Time Off
Life Insurance
Disability Insurance
Employee Assistance Program
Family Assistance Program
Vehicle Purchase Discounts
Vehicle Service Discounts
Paid Professional Development
Company-Wide Appreciation Events

Visa sponsorship

Not detected in the job text

Keywords

Automotive Service
Service Advisor
Customer Service
Service Department
Repair Orders
Service Estimates
Vehicle Maintenance
Vehicle Repair
OEM Standards
OEM Repair Procedures
Warranty Requirements
Technician Coordination
Dealership Management System
DMS
OEM Service Platforms
Customer Communication
Quality Assurance
Kaizen
Continuous Improvement
Automotive Dealership

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Jobs in Canada