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Kal Tire

Front Counter Sales Representative

AB, Canada
Fort McKay, AB, Canada

Job type: Full-time
Experience: 2+ years of experience in customer service or sales
Posting language: English
Posted: Sep 28, 2026

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Original job description

Front Counter Sales Representative

Fort McKay AB

If you enjoy working with customers, staying busy, and being part of a team that gets things done, this role is a strong place to build your career. As a Front Counter Sales Representative, you’ll be the first point of contact in the store helping customers choose the right products and services, answering questions, and keeping things moving. It’s a mix of customer service, sales, and coordination with the shop team.

From day one, you’ll have the training, equipment, and support to do your job safely and build your skills. Whether you’re starting out or looking to grow in the industry, you’ll have a clear path forward here.

Responsibilities

Help customers find the right tires and services based on their needs
Prepare quotes, explain options clearly, and complete transactions
Answer calls, book appointments, and keep customer records up to date
Follow up on inquiries and convert leads into sales
Work closely with the shop team to ensure a smooth customer experience
Resolve customer concerns in a practical and professional way
Maintain a clean, organized, and safe workspace

Requirements

2+ years of experience in customer service or sales
Strong communication skills and a practical, problem-solving approach
Comfortable recommending products and closing sales
Interest in the automotive industry (experience is an asset, not required)
Organized and able to manage multiple tasks in a fast-paced environment
Positive attitude and ability to work as part of a team
Commitment to following safety processes

What We Offer

Competitive starting wage with clear progression rate
Health, dental, and vision benefits (for eligible roles)
Employee Assistance Program
RRSP and DPSP matching program
Employee discounts on tires and services
Ongoing training and development opportunities
A stable, team-focused work environment with room to grow

Hiring Process

All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

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More about this job

Responsibilities

The Front Counter Sales Representative acts as the primary point of contact for customers, assisting with product selection, service quotes, and transaction processing. They also coordinate with the shop team to ensure efficient service delivery and maintain a clean, safe workspace.

Requirements

Candidates must have at least 2 years of experience in customer service or sales and possess strong communication and problem-solving skills. A positive attitude, organizational abilities, and a commitment to safety protocols are essential for this role.

Skills

Customer service
Sales
Communication
Problem-solving
Product recommendation
Closing sales
Appointment scheduling
Record keeping
Organization
Time management
Safety compliance
Teamwork

Benefits

Health insurance
Dental insurance
Vision insurance
Employee assistance program
RRSP matching
DPSP matching
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Automotive Industry
Tires
Retail
Quotes
Lead Conversion
Appointment Booking
Safety Processes
Inventory Management
Transaction Processing
Team Collaboration
Problem Solving
Communication Skills
Fast-paced Environment

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