Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
Senior Manager, Culture Leadership and Learning, Executive Leadership Programs
Deloitte
Toronto, ON
Full-time
Additionally, you will help shape and grow Deloitte's Leadership Services practice by leading business development efforts, cultivating executive relationships, and driving innovation…
Added 3 hours ago
Associate or Vice President Full Stack Engineer
BMO Capital Markets
Toronto, ON
Part-time
…a comprehensive, scalable, and sustainable suite of core AI-enabled products serving multiple business units. Leveraging cutting-edge data and analytics applications, we develop innovative…
Added 4 hours ago
Manager, Information Compliance Risk Management
Raymond James Ltd.
Toronto, ON
Full-time
Manager, Information Compliance Risk Management (ICRM)
Added 4 hours ago
Senior Compliance Officer
Raymond James Ltd.
Toronto, ON
Full-time
Support the Manager, Compliance in leading and overseeing compliance for discretionary portfolio programs, ensuring adherence to regulatory requirements across PIMG, APM Advice…
Added 4 hours ago
Enterprise Account Executive
Conexiom
Canada
Full-time
Conexiom® delivers touchless automation associated with the manual processing of purchase orders and other business documents through its AI-enabled automation platform.
Added 5 hours ago
Consulting Operations, Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
Full-time
As a Consulting Operations, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 5 hours ago
UX Designer
First National Financial LP
Toronto, ON · East York, ON
Full-time
We are hiring a UX Designer, Application Development!
Added 6 hours ago
Sales Clerk - Front Shop
Rexall Pharmacy Group LTD
Vancouver, BC
$18.45 CAD / hour
Part-time
Professional growth and development via challenging projects and assignments
Added 6 hours ago
Staff Product Manager, AI Agents & Intelligence
commonsku
Remote, Canada
$150,000 to $180,000 CAD / year
Full-time · Remote
🚀 About the Role: Staff Product Manager, AI Agents
Added 7 hours ago
Financial Planning and Performance Manager
The Magnum Ice Cream Company
Toronto, ON
Full-time
Financial Planning & Performance Manager is key business partner to the TMICC Canada Cross-Functional and Leadership Teams, playing a central role in shaping commercial decisions, growth…
Added 7 hours ago
AI & Automation Manager
Superior Plus Propane Talent Acquisition
Sainte-Catherine, QC · Calgary, AB · ON
Reporting to the Senior Marketing Manager, Operations & Technology, the AI & Automation Manager will lead the development and implementation of AI-powered and automation-driven solutions…
Added 8 hours ago
Health System Analyst (PS3 & PS4)
Government of Alberta
AB
Both positions report to the Manager, Health System Analysis and support evidence-informed decision-making across Alberta’s health system. Both positions transform complex health data into…
Added 8 hours ago
Senior Manager, Transaction Services
KPMG
Vancouver, BC
Full-time
We are looking for a Senior Manager to join our growing Transaction Services team in Vancouver.
Added 8 hours ago
Global Mobility Tax - Manager
ACCA Careers
Calgary, AB
Full-time
As a Global Mobility Tax Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential in working…
Added 8 hours ago
Tax Manger
PKF ANTARES
Calgary, AB
Full-time
PKF Antares is seeking an experienced Tax Manager to join our Calgary tax practice. In this client-facing leadership role, you will manage Canadian corporate and private enterprise tax…
Added 8 hours ago
Consulting Operations, Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
Full-time
As a Consulting Operations, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 8 hours ago
Sr Manager, Merchandising & Supplier Management Reporting & Operations
Grainger Canada
Vaughan, ON
Full-time
…deliver an exceptional customer experience. You will drive the development of analytics, automation, and AI-enabled solutions that improve operational efficiency, enhance decision-making,…
Added 8 hours ago
Senior Manager, Catalyst
Golin
Toronto, ON
Full-time
As Senior Manager, Integrated Communications (Earned Media & Influencer) at Golin Toronto, you are a strategic communications professional who understands how to connect business objectives…
Added 8 hours ago
Base Operations Graveyard Janitor
Northland Properties
North Vancouver, BC
Reports to: Base Operations Assistant Manager
Added 8 hours ago
Technical Program Manager
RBC
Toronto, ON
Full-time
This is not a “traditional” program manager role. You'll be expected to actively identify where AI-enabled workflows - for reporting, risk detection, status synthesis, documentation,…
Added 8 hours ago
Manager, Process Owner CMO
RBC
Toronto, ON
Full-time
…Lean Six Sigma and process design methodologies, delivering AI-enabled automation while maintaining rigorous risk governance. This role combines strategic thinking with hands-on process…
Added 8 hours ago
AI-Native Full Stack Developer - Senior Manager
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
Full-time
…engineering foundations who can guide and deliver complete AI-enabled solutions end to end. You use AI-native development tools and autonomous agents as a core part of the software…
Added 9 hours ago
Customer Experience Leader
Indigo Books & Music
Abbotsford, BC
$18.85 to $23.55 CAD / hour
Part-time
Supports the Customer Experience Manager in delivering store objectives by identifying customer-facing opportunities, escalating risks, and contributing to action plans that improve…
Added 9 hours ago
Customer Experience Leader
Indigo
Abbotsford, BC
$18.85 to $23.55 CAD / hour
Part-time
Supports the Customer Experience Manager in delivering store objectives by identifying customer-facing opportunities, escalating risks, and contributing to action plans that improve…
Added 9 hours ago
Consulting Operations, Manager (Bilingual FR/EN)
PwC
Montreal, QC
Full-time
As a Consulting Operations, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Kandor

Account Manager (Guardteck)

Calgary, AB, Canada

Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Security is more than a service, it’s a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way.

Our strength lies in our people. Every role contributes to the outstanding level of service we are known for, and each individual brings unique value to our team. We are proud to be an equal opportunity employer, dedicated to creating a workplace where individuals can develop meaningful, long-term careers.

This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.

About the Role

Guardteck is seeking an Account Manager to manage client relationships and service delivery across a portfolio of security sites in Calgary, AB. This is a client-facing operations role responsible for strengthening client relationships, overseeing contract performance, managing budgets and KPIs, and ensuring high-quality service delivery across multiple sites.

You'll manage a diverse portfolio of sites directly, leading site supervisors and frontline teams to ensure consistent service and operational excellence.

The ideal candidate will bring experience from contract security, facilities services, property services, property management, or another multi-site service-based environment where client retention, operational execution, labour performance, and service quality are critical to success.

This is not a traditional customer service, call centre, marketing, or SaaS customer success role. This position supports field-based security operations and requires experience delivering service in a contract-driven, client-facing environment.

Key Responsibilities

Client Engagement and Service Excellence

Maintain strong client and stakeholder relationships through audits, site visits, meetings, and regular communication.
Serve as the primary point of contact for your assigned clients, ensuring their needs are understood and service expectations are met.
Ensure contract deliverables across your portfolio are consistently met or exceeded (e.g., staffing levels, patrol frequency, reporting standards).
Manage client escalations, service concerns, and performance issues, exercising sound judgment and escalating where required.
Lead quarterly and annual business reviews with clients.
Gather and analyze client feedback and use insights to improve service delivery.
Support the use of technology, automation, and reporting tools to improve service quality and client experience.

Site Leadership and Operational Excellence

Manage a diverse portfolio of sites directly, leading site supervisors and frontline teams to ensure consistent service and operational excellence.
Review site performance against service standards, contract deliverables, and KPIs (e.g., incident response times, staffing compliance, audit scores).
Conduct regular site visits to evaluate performance, morale, and compliance, ensuring strong leadership at the site level.
Coach, mentor, and develop site supervisors and frontline personnel to build strong leadership at the site level.
Support recruitment, onboarding, and retention of site supervisors and frontline personnel across your portfolio.
Ensure post orders are understood and followed by all site personnel across the portfolio.
Drive continuous improvement initiatives to streamline workflows and improve operational outcomes.
Review labour efficiency, staffing performance, customer service standards, and resource allocation across your sites.
Conduct client site assessments and provide meaningful, cost-effective recommendations.

Financial Management

Own the financial performance of your portfolio and ensure alignment with financial targets across all sites.
Monitor site budgets and financial KPIs, taking corrective action when performance is not meeting expectations.
Prepare and submit CRFs (Client Request Forms) and contract one-pagers for scope or service changes.
Support billing accuracy, resolve discrepancies with Finance, and follow up on collections for overdue or disputed invoices.
Support decisions that balance client satisfaction, service quality, labour efficiency, and financial performance.

Professional Development

Stay current with industry trends, best practices, and relevant security standards, including AI-enabled tools shaping the industry.
Maintain or work toward ASIS APP certification, or equivalent professional development, where applicable.

Required Experience and Qualifications

2–5 years of progressive experience in account management, client success, or operations within security, facilities services, property services, property management, or another multi-site contract services environment.
Demonstrated experience leading or developing site supervisors, frontline teams, or client-facing operational staff.
Strong understanding of multi-site service delivery, contract compliance, client retention, audits, reporting, and escalation management.
Experience managing budgets, labour performance, KPIs, client reporting, and operational improvement initiatives.
Proven ability to build trust-based relationships with internal and external stakeholders.
Strong coaching, mentoring, and people leadership skills.
Excellent written and verbal communication skills.
Strong problem-solving skills, attention to detail, and ability to manage changing priorities.
Valid driver's licence with no restrictions.
Technologically agile, with working familiarity across security and frontline tech stacks (workforce management, reporting, and communications platforms - e.g., WinTeam, Zendesk) and Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams).
ASIS APP certification is considered an asset, or an equivalent combination of education and experience.

#GTHP

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Strong Team Environment

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

Recognition & Appreciation

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.

Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

Apply About employer

More about this job

Responsibilities

The Account Manager will oversee client relationships and service delivery across a portfolio of security sites in Calgary. Responsibilities include managing budgets, KPIs, and site performance while leading site supervisors and frontline teams.

Requirements

Candidates must have 2-5 years of experience in account management or operations within a multi-site contract services environment. A valid driver's license and strong leadership, communication, and analytical skills are required.

Skills

Account management
Client relations
Operations management
Security services
Contract compliance
Budget management
KPI tracking
Team leadership
Staffing management
Performance auditing
Problem solving
Communication
Workforce management
Microsoft Office
Reporting
Site supervision

Benefits

Professional development
Growth opportunities
Training and support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Security Services
Operations
Client Success
Contract Compliance
Budgeting
KPIs
Site Supervision
Auditing
WinTeam
Zendesk
Microsoft Office
ASIS APP
Facility Services
Property Management
Staffing
Reporting
Leadership
Mentoring
Incident Response

Report this job