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M
Solution Engineer Manager
Microsoft
Toronto, ON
- Full-time
…accurate, timely records in the customer relationship management (CRM) system for all technical engagements.Oversee technical assessments and workshops, including live technical…
Added 15 mins ago
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Senior Administrative Assistant
MNP
Langley (District), BC · Langley, BC
- Full-time
Enter, review and maintain client accounts and contact information in the Client Relationship Management (CRM) platform
Added 30 mins ago
DR
Outside Sales Representative - Precast Concrete
DMC Recruitment Group
Vancouver, BC
- Full-time
DMC Recruitment uses a CRM system that includes AI-assisted screening and summary. A human consultant makes the final decision on the suitability of every candidate for every role.
Added 45 mins ago
Technical Account Manager, Advanced Materials
IMCD Group B.V.
Canada
·CRM compliance against Call Prep and Product Reporting – Action items and account updates
Added 1 hour ago
PT
Sales Development Representative
Procore Technologies
Toronto, ON · CA - Ontario - Toronto
- Full-time
Daily Execution & Systems Integrity: Conduct structured high-volume outreach, pre-call qualification research, lead nurturing, and CRM management within Salesforce.
Added 1 hour ago
CA
Sales Support Specialist
Centurion Associates Inc
Toronto, ON
- Full-time
…efficiency. Ensure the accuracy and integrity of sales data across CRM and reporting systems. Regularly clean and update sales data to eliminate errors and improve reporting reliability.…
Added 1 hour ago
AF
Business Development Representative
Athena Films
Canada
- Full-time
Organized and able to follow CRM or spreadsheet systems
Added 1 hour ago
CC
Senior Manager New Business Development, Corporate Partnerships
Canadian Cancer Society
Toronto, ON
- Full-time
Maintains relationship data for partners in CRM database (Salesforce).
Added 1 hour ago
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Senior Commercial Underwriter, Construction, Endorsements and renewals
Northbridge Financial
Montreal, QC
- Full-time
- Other
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and…
Added 1 hour ago
WC
National Accounts Manager
White Cap Canada
ON · Ontario, Canada
- Full-time
Added 1 hour ago
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Account Manager - Sales
Integrated Power Services
ON · Ontario, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Data Analysis: Analyze customer interactions, sales activities, and lead status in the CRM system to track progress and identify areas for improvement.
Added 1 hour ago
WC
National Accounts Manager
White Cap Canada
Vaughan, ON
- Full-time
Added 1 hour ago
FR
Business Development Director
FirstService Residential Canada
Vancouver, BC
- Full-time
Utilize CRM tools (Dynamics) to maintain accurate lead and opportunity data, document activities, track follow-up schedules, and manage sales pipeline performance.
Added 1 hour ago
National Account Manager (Ontario)
Kandor
Mississauga, ON
Build and own a national pipeline, with qualified opportunities, stage, value and close dates tracked in the CRM and reviewed weekly
Added 2 hours ago
GF
Sales Executive/Business Developmement Executive
Golden Freight Forwarding & Marketing Inc.
Brampton, ON
- Full-time
Use CRM systems such as Salesforce to monitor sales activities, analyze performance data, and forecast results.
Added 2 hours ago
S
Principal Applied AI Architect
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 2 hours ago
BP
Corporate Coverage Intern – Summer 2027
BNP Paribas
Montreal, QC
- Internship
Added 2 hours ago
FR
Operations Coordinator - Client Service Administration and Process Support
Fitch Ratings
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).
Added 2 hours ago
LM
Sales Administrator
Leavitt Machinery
Surrey, BC
- Full-time
Maintain accurate customer records and CRM data
Added 2 hours ago
W
Business Development Manager
W3Global
Toronto, ON · Etobicoke, ON
- Full-time
Experience using CRM software to manage opportunities and forecasts.
Added 2 hours ago
File Admin I-TES (Temporary 6 months)
TELUS
Victoria, BC
Experience on data bases i.e. PeopleSoft; Time & Labour, EDRMS, Recruitment Mgmt. System, Oracle CRM, Tab FusionRMS, etc.
Added 2 hours ago
CC
Junior Estimator and Inside Sales (Exterior Cladding and Building Envelope)
Change Connect
Toronto, ON
- Full-time
…move opportunities from quoted to closed, while keeping the CRM accurate and current on every pursuit that…
Added 2 hours ago
AI
Manager, Marketing - AGF Capital Partners
AGF Investments
Toronto, ON
- Full-time
…(e.g., Constant Contact, Salesforce Marketing Cloud), Salesforce CRM, event platforms (e.g., Cvent), sales enablement tools (e.g., Seismic) and design tools (e.g., Canva, Adobe Creative…
Added 2 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Support integrations with enterprise systems including core banking, billing, CRM, servicing, payments, reporting, data platforms, and downstream financial systems.
Added 2 hours ago
U
Zuora Invoicing Developer
UST
ON · Ontario, Canada
- Full-time
An experienced Zuora Billing and Invoicing developer who can design, configure, and support subscription billing and revenue processes, and work effectively with business, finance, and…

Kandor

National Account Manager (Ontario)

Mississauga, ON, Canada

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Security is more than a service, it’s a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way.

Our strength lies in our people. Every role contributes to the outstanding level of service we are known for, and each individual brings unique value to our team. We are proud to be an equal opportunity employer, dedicated to creating a workplace where individuals can develop meaningful, long-term careers.

This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.

About the Role

Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive profile, split roughly 60% national account leadership and service delivery, 40% business development.

You will be the single executive point of accountability for our national accounts - the person national stakeholders call first. You will sit across the table from directors of loss prevention, asset protection, store operations, procurement and finance, and represent Guardteck credibly at that level.

This seat leads through influence, not headcount. Rather than building a parallel team, you will direct Guardteck's existing Operations Managers, Site Managers and Account Managers toward national-account priorities in their regions, and prove delivery in person. The objective is one consistent national standard across 200+ retail locations - whether a site is staffed by Guardteck officers or a subcontracted partner.

What You'll Do

Client Relationship Leadership

Serve as the single executive point of accountability for our national accounts
Build multi-threaded relationships at national, regional and district levels across loss prevention, asset protection, store operations, procurement and finance
Lead quarterly and annual business reviews for each national client - covering coverage, incident trends, shrink and safety outcomes, SLA compliance and improvement plans
Own contract renewals and RFP responses, beginning renewal conversations 12 months out rather than 90 days
Manage national pricing, rate changes and contract amendments in partnership with Finance

Business Development and Growth

Expand existing national accounts into additional locations, distribution centres, regions and service lines - mobile patrol, loss prevention, event and holiday coverage
Target and win new national clients across retail, logistics and distribution networks, and property portfolios with retail footprints
Build and own a national pipeline, with qualified opportunities, stage, value and close dates tracked in the CRM and reviewed weekly
Lead national RFPs from qualification through to presentation, coordinating Operations, Finance and People & Culture input into accurate, compelling submissions
Partner with the VP Client Relations and the President on national strategy - pricing philosophy, target verticals and the national growth plan

Subcontractor Governance and Partner Network

Select, onboard and manage subcontracted security partners in regions where Guardteck does not self-perform
Develop a vetted national partner network so Guardteck can say yes to national scope
Identify conversion opportunities - markets where subcontracted volume justifies Guardteck self-performing, improving margin and control
Hold partners to the same standard as our own teams, with clear expectations, fair commercial terms and timely payment

Leveraging Guardteck Resources and Field Presence

Direct Operations Managers, Site Managers and Account Managers on national-account priorities in their regions
Build a structured site visit plan so every location is reached within the year, with a monthly plan submitted to the Vice President, Operations
Use Guardteck's regional resources and audit capability to extend oversight across the full national footprint

People Engagement and Partner Relationships

Lead through influence across the organisation, so Operations, Client Success and recruiting teams see national accounts as a shared win rather than an extra demand
Recognise national-account excellence publicly and specifically - name the officer, the site and the client feedback
Treat subcontracted partners as an extension of the team
Advocate for frontline officers on national sites, escalating scheduling, safety or client-conduct concerns to the right leader quickly
Coach Account Managers and Operations Managers who serve national sites, and develop a successor for this seat
Model the executive presence the role demands - how this leader shows up with clients and partners sets the standard for everyone serving national accounts

Industry Presence

Position Guardteck at the executive level through industry associations, retail loss prevention forums, trade events and peer networks
Attend industry events such as Retail Secure and ASIS
Become actively involved in the Retail Council of Canada

What You Bring

8–12 years in national or key account management, business development or client success, including at least 5 years at a senior or director level
Proven ownership of national, multi-site accounts - ideally 100+ locations - in contract security, facilities services or a comparable B2B service industry
Direct experience with national retailers' loss prevention or asset protection functions is strongly preferred
Demonstrated success managing subcontractors or third-party service partners to a single standard
A track record of winning national contracts and leading complex RFPs
Strong commercial and P&L acumen across billing rates, labour cost, subcontractor margin and contract profitability
Executive presence - credible and confident with national directors and C-suite stakeholders

Also Important

An established professional network within the Toronto business community
Willingness to travel regularly across Canada to client sites and head offices
Based in the Greater Toronto Area

Security industry experience is valuable but not required. We welcome applications from candidates with retail, commercial property, facilities management or other multi-site B2B service backgrounds.

Travel

This role is based in Toronto and involves regular travel to client locations and head offices across Canada. We work to a structured monthly travel plan rather than ad hoc trips, with remote locations visited at least quarterly. All travel expenses are covered.

What We Offer

Competitive base salary commensurate with experience
Comprehensive health, dental and vision benefits
Health spending account
Travel expenses covered
The opportunity to build and own a growing national portfolio

#GTHP

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Strong Team Environment

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

Recognition & Appreciation

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.

Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

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More about this job

Responsibilities

The National Account Manager will serve as the primary executive point of accountability for national retail accounts, leading service delivery and business development initiatives. This role involves directing regional operations teams, managing subcontractor networks, and driving national growth strategies across Canada.

Requirements

Candidates must have 8–12 years of experience in national account management or business development, with at least 5 years at a senior or director level. Proven success in managing multi-site accounts and leading complex RFPs within a B2B service industry is essential.

Skills

Account management
Business development
Strategic planning
Contract negotiation
RFP management
P&L management
Subcontractor management
Loss prevention
Asset protection
Executive presence
Stakeholder management
Service delivery
Retail operations
Team leadership
Commercial acumen

Benefits

Health benefits
Dental benefits
Vision benefits
Health spending account

Visa sponsorship

Not detected in the job text

Keywords

National Account Management
Business Development
Retail
Security Services
Loss Prevention
Asset Protection
RFP
Contract Renewals
P&L
Subcontractor Governance
CRM
Strategic Planning
Client Relations
Operations Management
B2B
Facilities Services
Executive Leadership
Stakeholder Engagement
Service Level Agreements
ASIS
Retail Council of Canada
National Strategy
Accountability
Multi-site Management
Commercial Acumen
Toronto
Canada

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