Jobs in Canada

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Added 3 mins ago
Marketing Insights & Reporting Analyst
Range Group - Job Postings
Toronto, ON
This is a hybrid opportunity based at our downtown Toronto headquarters, with an expectation of 2-3 days per week in office
Added 3 mins ago
PN
Manager, Commercial and Energy Solutions
Pacific Northern Gas Ltd.
Vancouver, BC
- Full-time
Reporting to the Director, Business Development & Stakeholder Relations, the Manager, Commercial and Energy Solutions is responsible for: (i) leading the development and negotiation of…
Added 3 mins ago
H
Project Manager, Software Releases
Hexagon
Calgary, AB
- Full-time
This position is based in Calgary, AB or Morton, IL and follows a hybrid work model requiring two days per week in the office
Added 4 mins ago
MARKETING & BUSINESS DEVELOPMENT SPECIALIST (Part-Time)
CBWilkinson
Kingston, ON
Working under the direction of the Director of Marketing and alongside an external marketing agency, you'll help bring our plans to life through content creation, digital communications,…
Added 4 mins ago
CI
Product Designer
California Innovations Inc.
Toronto, ON
- Full-time
Reporting to: Director, Product Design (VP, Product Design)
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SA
Sales Operations Lead
Software Analyst Cyber Research
Toronto, ON
- Full-time
Sales support, business development, or account coordination.
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IE
Cell Director
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Toronto, ON
- Full-time
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Added 18 mins ago
National Client Success Account Manager
Kandor
Mississauga, ON
…roughly 60% national account leadership and service delivery, 40% business…
Added 18 mins ago
K
Senior Manager, Technology Operations & Strategy
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · Sault Ste. Marie, ON · North Bay, ON · London, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Waterloo, ON · Regina, SK · Saskatoon, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Toronto, Ontario · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 18 mins ago
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Director, Technology
BDC
Montreal, QC
- Full-time
As Director of Technology, you are a builder who codes. You design and operate the Mission AI platform, lead a small team that delivers quickly, and contribute your AI expertise to…
Added 19 mins ago
GR
Ingénieur logiciel Java/Ingénieure logiciel Java
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Develop and deploy features in Scrum mode to maximize the value of projects by fulfilling Business’s expected NFRs and SLAs.
Added 19 mins ago
F
Analyste comptable / Accounting Analyst
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- Full-time
Added 34 mins ago
Partenaire d’Affaires en Ressources Humaines / Human Resources Business Partner
OPAL-RT
Montreal, QC
OPAL-RT Technologies is looking for a Human Resources Business Partner (hybri
Added 34 mins ago
PG
Product Manager - Membership
Perseus Group, Constellation Software
Canada
- Full-time
You'll report to the Director of Professional Services and work closely with club stakeholders and internal teams to make sure AXIS supports effective membership administration, growth,…
Added 34 mins ago
ES
Revenue Operations Analyst
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ON · Oakville, Ontario
- Full-time
…compensation numbers that go-to-market leaders use to run the business: bookings and attainment, win rates, pipeline health, retention, and the commission payouts calculated against them.…
Added 34 mins ago
JI
Branch Manager - Head Office (Saint John N.B)
J.D. Irving, Limited
Saint John, NB
- Full-time
At Chandler, we believe strong leadership creates exceptional customer experiences, engaged teams, and sustainable business growth. We are seeking a Branch Manager to lead our Saint John…
Added 34 mins ago
IM
Director, Risk and Performance Technology
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
Support business case development, vendor evaluations, and technology investment decisions related to Risk and Performance platforms.
Added 34 mins ago
KS
Temporary Sales Associate
kate spade new york
Vaughan, ON
- Part-time
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Added 34 mins ago
Senior Director, IT Operations and Cybersecurity
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC · Toronto, ON · Quebec, QC
Would you like to take on a stimulating, high-impact challenge? We are looking for a Senior Director, IT Operations and Cybersecurity.
Added 48 mins ago
Manager, Health & Safety - Project Delivery
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Calgary, AB
Must have a valid Class 5 driver’s license
Added 48 mins ago
Senior Manager, Loyalty Partnerships (Toronto, ON)
Scotiabank
Toronto, ON
…models into existing Scotiabank Loyalty programs and helps the Director deliver those to a broader set of Scotiabank Clients. Interact with key partners and develop innovative plans and…
Added 48 mins ago
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Director of Care (DOC) - Full Time (FT) - Hillcrest Place
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- Full-time
As the Director of Care, you will contribute to the Extendicare purpose of Helping People Live Better, by leading a high performing team that is dedicated to ensuring all residents receive…
Added 48 mins ago
Strategic Planning Analyst III - Program Manager, Portfolio Management and Governance
City of Edmonton
AB
Positions with supervisory responsibilities must have two (2) years progressively responsible supervisory experience
Added 48 mins ago
Associate Director OR Senior Manager - Data Strategy & Data-Enabled Solutions - National
EY
Halifax, NS · Victoria, BC · Edmonton, AB · Ottawa, ON · AB · Calgary, AB
…strategy, analytics, data architecture, and hands-on solution development, and will operate as a connector between business leadership, data and technology teams, and solution delivery.…
Added 48 mins ago
Data Strategy & Data Enabled Solutions - Senior Manager or Associate Director - Toronto
EY
Toronto, ON
…strategy, analytics, data architecture, and hands-on solution development, and will operate as a connector between business leadership, data and technology teams, and solution delivery.…

Kandor

National Client Success Account Manager

Mississauga, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Security is more than a service, it’s a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way.

Our strength lies in our people. Every role contributes to the outstanding level of service we are known for, and each individual brings unique value to our team. We are proud to be an equal opportunity employer, dedicated to creating a workplace where individuals can develop meaningful, long-term careers.

This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.

About the Role

Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive profile, split roughly 60% national account leadership and service delivery, 40% business development.

You will be the single executive point of accountability for our national accounts - the person national stakeholders call first. You will sit across the table from directors of loss prevention, asset protection, store operations, procurement and finance, and represent Guardteck credibly at that level.

This seat leads through influence, not headcount. Rather than building a parallel team, you will direct Guardteck's existing Operations Managers, Site Managers and Account Managers toward national-account priorities in their regions, and prove delivery in person. The objective is one consistent national standard across 200+ retail locations - whether a site is staffed by Guardteck officers or a subcontracted partner.

What You'll Do

Client Relationship Leadership

Serve as the single executive point of accountability for our national accounts
Build multi-threaded relationships at national, regional and district levels across loss prevention, asset protection, store operations, procurement and finance
Lead quarterly and annual business reviews for each national client - covering coverage, incident trends, shrink and safety outcomes, SLA compliance and improvement plans
Own contract renewals and RFP responses, beginning renewal conversations 12 months out rather than 90 days
Manage national pricing, rate changes and contract amendments in partnership with Finance

Business Development and Growth

Expand existing national accounts into additional locations, distribution centres, regions and service lines - mobile patrol, loss prevention, event and holiday coverage
Target and win new national clients across retail, logistics and distribution networks, and property portfolios with retail footprints
Build and own a national pipeline, with qualified opportunities, stage, value and close dates tracked in the CRM and reviewed weekly
Lead national RFPs from qualification through to presentation, coordinating Operations, Finance and People & Culture input into accurate, compelling submissions
Partner with the VP Client Relations and the President on national strategy - pricing philosophy, target verticals and the national growth plan

Subcontractor Governance and Partner Network

Select, onboard and manage subcontracted security partners in regions where Guardteck does not self-perform
Develop a vetted national partner network so Guardteck can say yes to national scope
Identify conversion opportunities - markets where subcontracted volume justifies Guardteck self-performing, improving margin and control
Hold partners to the same standard as our own teams, with clear expectations, fair commercial terms and timely payment

Leveraging Guardteck Resources and Field Presence

Direct Operations Managers, Site Managers and Account Managers on national-account priorities in their regions
Build a structured site visit plan so every location is reached within the year, with a monthly plan submitted to the Vice President, Operations
Use Guardteck's regional resources and audit capability to extend oversight across the full national footprint

People Engagement and Partner Relationships

Lead through influence across the organisation, so Operations, Client Success and recruiting teams see national accounts as a shared win rather than an extra demand
Recognise national-account excellence publicly and specifically - name the officer, the site and the client feedback
Treat subcontracted partners as an extension of the team
Advocate for frontline officers on national sites, escalating scheduling, safety or client-conduct concerns to the right leader quickly
Coach Account Managers and Operations Managers who serve national sites, and develop a successor for this seat
Model the executive presence the role demands - how this leader shows up with clients and partners sets the standard for everyone serving national accounts

Industry Presence

Position Guardteck at the executive level through industry associations, retail loss prevention forums, trade events and peer networks
Attend industry events such as Retail Secure and ASIS
Become actively involved in the Retail Council of Canada

What You Bring

8–12 years in national or key account management, business development or client success, including at least 5 years at a senior or director level
Proven ownership of national, multi-site accounts - ideally 100+ locations - in contract security, facilities services or a comparable B2B service industry
Direct experience with national retailers' loss prevention or asset protection functions is strongly preferred
Demonstrated success managing subcontractors or third-party service partners to a single standard
A track record of winning national contracts and leading complex RFPs
Strong commercial and P&L acumen across billing rates, labour cost, subcontractor margin and contract profitability
Executive presence - credible and confident with national directors and C-suite stakeholders

Also Important

An established professional network within the Toronto business community
Willingness to travel regularly across Canada to client sites and head offices
Based in the Greater Toronto Area

Security industry experience is valuable but not required. We welcome applications from candidates with retail, commercial property, facilities management or other multi-site B2B service backgrounds.

Travel

This role is based in Toronto and involves regular travel to client locations and head offices across Canada. We work to a structured monthly travel plan rather than ad hoc trips, with remote locations visited at least quarterly. All travel expenses are covered.

What We Offer

Competitive base salary commensurate with experience
Comprehensive health, dental and vision benefits
Health spending account
Travel expenses covered
The opportunity to build and own a growing national portfolio

#GTHP

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Strong Team Environment

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

Recognition & Appreciation

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.

Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The National Account Manager serves as the primary executive point of accountability for national retail accounts, leading service delivery and business development. They are responsible for managing national relationships, overseeing contract renewals, and directing regional operations to ensure consistent service standards across all locations.

Requirements

Candidates must have 8-12 years of experience in national account management or business development, with at least 5 years at a senior or director level. Proven success in managing multi-site accounts and leading complex RFPs within a B2B service industry is required.

Skills

Account management
Business development
Client success
Strategic planning
Contract management
RFP management
Loss prevention
Asset protection
P&L management
Subcontractor management
Executive presence
Leadership
Relationship building
Operations management
Retail industry knowledge

Benefits

Health benefits
Dental benefits
Vision benefits
Health spending account

Visa sponsorship

Not detected in the job text

Keywords

National Account Management
Business Development
Retail
Loss Prevention
Asset Protection
Contract Security
Facilities Services
RFP
P&L Acumen
Subcontractor Governance
CRM
Strategic Growth
Client Relations
Operations Management
Executive Leadership
B2B Services
Multi-site Management
ASIS
Retail Council of Canada
Service Level Agreements

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Work requirements

Jobs in Canada