Security Guard - Recreation Centre (Part-time)

Duties & Responsibilities:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner

• Ability to utilize tact and diplomacy when on duty

• Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive

• Ability to maintain and enforce access control procedures

• Solid understanding of emergency and standard operating procedures

• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner

• Maintain a detailed memo book and prepare incident reports on all matters

• Able to conduct periodic patrols of property either by foot

• Investigate incidents and occurrences

• Draft detailed incident and occurrence reports

• Maintain the peace, safety, and security of all patrons, and clients on the property

• Monitor CCTV surveillance systems

• De-escalate emergency/crisis situations

• Assist emergency and law enforcement personnel

• Access control, line management, customer service

• Assist with daily operations as needed/required or directed

Qualifications & Skills:

• Must be willing and able to stand, walk, and patrol by foot for extended periods (8-12 hours)

• Valid BC Security license

• Valid OFA 1 certificate

• Must demonstrate a high degree of professionalism

• Must have at least 1 year of prior Security experience

• Experience in Loss Prevention / Retail Security is considered an asset

• Must have strong verbal and written communication skills

• Must have a strong command and fluency in the English language both written and verbal

• Must be able to take a Proactive approach to all onsite situations

• Must be capable of retaining all relevant information provided by management and designated staff

• Able to take constructive feedback where appropriate

• Must be unafraid to attend highly stressful emergency situations

• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.

• Must be able to handle stress and pressure and make a sound decision under duress

• Must be comfortable working in a busy highly populated area

• Must demonstrate high attention to detail / observational awareness

• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Certification Requirements (All)

British Columbia Security License