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Added 22 hours ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Courtice, ON
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 1 day ago
BA
AUTOMOTIVE TECHNICIAN, LICENSED RED SEAL
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…candidate is will have the ability to maintain current product and technical knowledge, to estimate time of service and repair needed, and to diagnose and complete the required work right…
Added 1 day ago
Security Site Manager - Shopping Centre
Kandor
Victoria, BC
Portfolio Focus: The Site Manager position, which reports to the Account Manager designated by Guardteck Operations, is important in ensuring that the site is performing at a high level of…
Added 1 day ago
R
Property Manager
Royop
AB · Edmonton, AB
- Full-time
Reporting to the General Manager, Edmonton, you are an accomplished Property Manager who oversees and coordinates the administration, accounting, operations, maintenance, and marketing of…
Added 1 day ago
SD
Project Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 day ago
SD
Patient Care Specialist-4
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 day ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end-to-end support provided by…
Added 1 day ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end-to-end support provided by…
Added 1 day ago
TS
Technical E-Commerce Manager [Shopify] [Canada]
The Super Patch Company
Mississauga, ON
- Full-time
Ensure technical and on-page SEO keep exceeding the industry defaults.
Added 1 day ago
WO
Senior Financial Analyst
WP Osborne Executive Search Inc.
Toronto, ON
- Full-time
…various real estate strategies, we are a developer and asset manager of over 77,000 multi-residential suites and over 9 million square feet of commercial property space. Holding Canada’s…
Added 1 day ago
TA
Credit Specialist (Calgary South)
Trail Appliances Ltd.
Calgary, AB
- Full-time
…laughter. These values have helped us build a reputation as an industry…
Added 1 day ago
OR
Quality Control Senior Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by…
Added 1 day ago
CA
Program Manager - Retail Technology
Cogniify Analytics
Vancouver, BC
- $175,000 to $183,000 CAD / year
- Full-time
Cogniify is hiring a Program Manager in Vancouver to drive delivery for a retail-focused technology and innovation program. You will connect business stakeholders, technology teams and an…
Added 1 day ago
OM
Account Manager, Client Solutions
Omnicom Media
Toronto, ON
- Full-time
You will take on a newly created position at OMG as a Client Solutions Manager. In this role, you will be responsible for the development and delivery of OMG Outcomes and Creo Solutions for…
Added 1 day ago
N
Network Engineer
Nutrien
Calgary, AB
- Full-time
…operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure…
Added 2 days ago
Analyst, Analytics Delivery 2
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Researches and learns about new technologies and data and reporting best practices (where best practices may include industry, general business or BCLC business acumen) to identify new…
Added 2 days ago
Senior Data Engineer
Capgemini
Mississauga, ON
Experience: 8+ Years (3+ Years in Retail Media, AdTech, or MarTech)
Added 2 days ago
TB
Senior Manager, Draught Services
The Beer Store
Bolton, ON
- Full-time
Monitor industry trends, regulatory developments, technical advancements, and market opportunities to identify risks, innovation, and growth opportunities
Added 2 days ago
CT
Financial Analyst, Corporate Accounting (15 Month Contract)
Canadian Tire Corporation
Toronto, ON
- Full-time
Reporting to the Manager, Corporate Accounting Retail, this position provides a unique insight into the results for key retail business units. The Financial Analyst, Retail is an essential…
Added 2 days ago
Senior Manager, Draught Services
Brewers Retail Inc
Bolton, ON
Monitor industry trends, regulatory developments, technical advancements, and market opportunities to identify risks, innovation, and growth opportunities
Added 2 days ago
IN
Change, Learning & Communications Analyst
IKO North America
Mississauga, ON
- Full-time
…many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by…
Added 2 days ago
B
Trade Marketing Representative - Edmonton Southwest, AB
BAT
AB · Edmonton, AB
- Full-time
Imperial Tobacco Canada - A member of the BRITISH AMERICAN TOBACCO GROUP has an exciting opportunity for a Territory Manager – West (Edmonton Southwest, Stony Plain, Hinton, Edson and…
Added 3 days ago
HB
In Store Tailor - BOSS Store, Yorkdale
HUGO BOSS Retail, Inc.
Toronto, ON
- Other
Under direction from the Store Manager, the Tailor is responsible for producing high quality altered merchandise within established timeframe standards and working effectively with other…
Added 3 days ago
I
Technical Project Manager
Infosys
Mississauga, ON
- Full-time
Infosys is seeking an experienced Technical Program Manager to lead large-scale technology programs and digital transformation initiatives within the Retail, Consumer Packaged Goods (CPG),…
Added 3 days ago
SD
Specialist, Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end-to-end support provided by…

Kandor

Security Site Manager - Shopping Centre

Victoria, BC, Canada

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Job details

Experience: Minimum of 3 years of experience in a leadership capacity within the security industry.
Posting language: English
Posted: Oct 23, 2026

Original job description

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Security is more than a service, it’s a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way.

Our strength lies in our people. Every role contributes to the outstanding level of service we are known for, and each individual brings unique value to our team. We are proud to be an equal opportunity employer, dedicated to creating a workplace where individuals can develop meaningful, long-term careers.

This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.

Job Title: Security Site Manager

Job Description

Position Title:	Security Site Manager
Department:	Security Operations
Report to:	Account Manager
Manage:

Portfolio Focus: The Site Manager position, which reports to the Account Manager designated by Guardteck Operations, is important in ensuring that the site is performing at a high level of Customer Service and following the site’s contractual requirements. This position requires a high level of professionalism and the ability to act quickly during various incidents that happen on-site.

Key Responsibilities:

Operational Management (25% of Time Spent):

Ensure all staff assigned on site follow Guardteck’s standards, rules, and policies.
Daily review of all Incident Reports, and the Daily Dispatch Log to ensure all pertinent information is captured and ensure proper Grammar is used
- Email containing the Daily Dispatch Log and any Incident Reports to be sent out daily as per Guardteck SOP
Conduct a review of the weekly schedule within Winteam on Mondays at 1200hrs (noon) to ensure the weekly schedule for the previous week has been completely entered and if not, follow up with the Site Security Leadership Team to determine why it has not been completed
- Review of the pay period being locked down by 1200hrs (noon) on lockdown days to ensure that the schedule that will be locked down is fully entered and all rates are entered properly.
Reviewing the contract and ensuring that the site is fully compliant with all pre-requisite and site-required training for all staff working on-site
- Follow up with the Guardteck Operations Team to ensure all required training that is outstanding is being actioned
Review and approve any expense reports, pay discrepancies, and recruitment tickets in Zendesk
Conduct a meeting with the Guardteck Account Manager at least once every two weeks and ensure that the meeting minutes are tabulated and shared with the Account Manager
Monthly Scorecard completion to provide the Account Management Team with an Operational Update on the site’s performance
- Ensure KPIs are being followed and any exceptions should be reported to the Account Management Team, such as:
  - Any missed shifts (ran open more than 2hrs)
  - Sick Days
  - Turnover Numbers (Resignations and Terminations)
  - Lighthouse Scan Points Not Clocked (Not Being Scanned)
  - Kandor Academy Course Completion (How many staff completed all courses vs. How many staff still have one or more courses left to complete)
Respond to any after-hours emergencies to support Site Staff as well as ensure information is being disseminated to the proper channels based on the incident that is occurring
Act as the Incident Commander when on-site during any Emergency Situations until relieved by a member of the Emergency Services (Fire Department or Police Department)
- Act as a liaison between Emergency Services Incident Commander and site resources
- Act as a liaison between Guardteck and the Site Property Management
Collaborating with external stakeholders, such as emergency services, and other service providers rendering services to the site
Conduct a thorough investigation for any major incidents and/or any complaints lodged against the Security Team or the Property.
- Ensure that all CCTV footage for any major incidents is bookmarked, copied to a USB Thumb Drive and request that the footage be blocked from being viewed on the CCTV System based on the severity of the incident

Team Leadership and Mentoring (50% of Time Spent):

Coaching and Development of the site’s Security Leadership Team
Developing and implementing robust security strategies and policies to protect the company’s assets, employees, and facilities
Conduct bi-yearly and yearly Employee Performance Reviews on all staff assigned on site
Coordinate and Execution of random tabletop exercises such as Fire Drills and Active Threat Situations (Active Shooter, Subject with a Weapon, Bomb Threats)
Conduct a meeting with all Shift Supervisors and the Site Security Management Team at least once a month and have the meeting minutes tabulated and sent to the Guardteck Operations Team
- Site Supervisory Team shall select an employee to be the Employee of the Month
- Submit a Zendesk Ticket requesting a Gift Card for the Employee of the Month
- Present the Gift Card and Employee of the Month Certificate to the employee selected
Conduct a meeting with the entire Security Team at least once per quarter and have the meeting minutes tabulated and sent to the Guardteck Operations Team
Conduct a Team Building Exercise or Event at least once per quarter with the entire Security Team
Creation of Site Training Checklists for each position that is required on-site
- Review and audit of the training checklists to be completed at least twice a year to ensure all training requirements are accurate and make any edits due to duties no longer being required or new duties being added upon approval of the client
- Ensure all Training Checklists are completed by staff working on-site and are being scanned/saved within the site’s Sharepoint
Conduct random after-hours visits to the site to ensure that all staff are being proactive and are completing their assigned duties
Coordination of external training sessions from approved suppliers
- Customer Service
- Defensive Edge Tactics
- Situational Awareness for Security and De-Escalation

Client Interaction (25% of Time Spent):

Conduct random security threat assessments of the property and liaise with the Guardteck Account Manager, and the Site’s Property Management Team to assist with possible ways to increase the level of Security and the efficiency of the Security Program
Maintaining and updating emergency response plans, ensuring all employees know their roles and responsibilities as well as relaying information requiring updating to the Client to ensure the Response Plans are updated throughout the property
Conduct a meeting with the Site Property Management at least twice per month and ensure that the meeting minutes are tabulated and sent to the Guardteck Operations Team
Checking in with the Site Property Management Team at least once per day and conduct random site walkthroughs with the Property Management Team
Responding and actioning of any Client requests made via email or telephone in a timely and efficient manner

Any other duties as reasonably assigned and as necessary by the Account Manager.

Knowledge, Skills, Experience and Education:

Qualifications:

Hard Skills:
- Proficiency in Microsoft applications and technical aptitude.
- Strong organizational and time management skills.
- Knowledge of security operations.

Soft Skills:
- Excellent customer service and communication skills.
- Ability to remain calm and make decisions in emergencies.
- Strong attention to detail and ability to follow instructions.
- Positive attitude, self-motivated, and able to work in a fast-paced environment.

Knowledge, Skills, and Abilities:

Minimum of 3 years of experience in a leadership capacity within the security industry.
Experience with integrated security systems (CCTV, Access, Intrusion).
Advanced computer skills (Excel, Word, Outlook)
Ability to work independently and as a team player.
Outstanding problem-solving skills, attention to detail, and awareness of Guardteck’ business environment and relationships.
Ability to always maintain confidentiality and discretion.
Minimum OFA 2 Certification or willingness to attain the certification
AST Certification or the willingness to attain the certification
Willingness to attain and maintain an ASIS Membership in good standing
Willingness to attain and maintain the following certification:
- CPTED Certificate (ASIS)
- Security Risk Assessment Certificate (ASIS)
- Certified in Security Supervision and Management (CSSM) (IFPO)
- Retail Asset Protection Certificate (ASIS)
- Workplace Violence Prevention Certificate (ASIS)
- Physical Security Professional (PSP) (ASIS)
- Introduction to Emergency Management in Canada (EMRG-1100 at JIBC)
- Hazard, Risk, and Vulnerability Analyses (HRVA) (EMRG-1121 at JIBC)

#GTHP

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Strong Team Environment

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

Recognition & Appreciation

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.

Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

Apply About employer

More about this job

Responsibilities

The Security Site Manager is responsible for overseeing daily security operations, ensuring contractual compliance, and maintaining high levels of customer service at the shopping centre. They also lead, mentor, and train the security team while acting as the primary liaison between the client, emergency services, and Guardteck management.

Requirements

Candidates must have a minimum of 3 years of leadership experience in the security industry and proficiency with integrated security systems. Strong organizational skills, advanced computer literacy, and the ability to remain calm during emergencies are essential for this role.

Skills

Security operations
Leadership
Customer service
Incident management
Staff training
Performance management
Emergency response
CCTV systems
Access control
Risk assessment
Communication
Problem solving
Microsoft Office
Time management
De-escalation
Situational awareness

Benefits

Training
Professional development
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Security Site Manager
Security Operations
CCTV
Access Control
Incident Command
Risk Assessment
Winteam
Zendesk
Sharepoint
OFA 2
AST Certification
ASIS
CPTED
CSSM
Emergency Management
Retail Security
Workplace Violence Prevention
Leadership
Staff Training
Performance Reviews
Security Strategy
Property Management
Compliance
Customer Service
Security Threat Assessment
Emergency Response Plans
Tabletop Exercises
Security Supervision
Security Risk Assessment
Physical Security

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