Find work in Canada.

322,489 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Associate Director, Social Policy
Government of Alberta
AB
International and Intergovernmental Relations (IIR) develops strategies to coordinate Alberta’s leadership and cooperation with other governments in Canada and around the world. This team…
Added 15 mins ago
MC
Senior Project Manager
MENARD Canada Inc.
Vancouver, BC
- Full-time
The Senior Project Manager is responsible for the successful execution of complex and high-value geotechnical construction projects throughout Western Canada. This role leads projects from…
Added 15 mins ago
SB
Branch Manager, Mississauga Branch
Shinhan Bank Canada
Mississauga, ON
- Full-time
The Branch Manager, Mississauga Branch will report directly to the VP, Business Strategy and is responsible to facilitating growth of our Bank by delivering a strong customer experience and…
Added 17 mins ago
People Business Partner, Lyft Urban Solutions
Lyft
Montreal, QC
…for our Global Growth team, and work closely with Employee Relations, Total Rewards, Talent Acquisition, People Operations and…
Added 17 mins ago
EC
Chef (Remote Camp)
ESS Compass
Prince George, BC
- Full-time
Ensure positive client relationships and satisfaction.
Added 27 mins ago
E
Manager Transaction Advisory Services
Exceleris
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Participer au développement des affaires et à la gestion des relations clients.
Added 27 mins ago
GS
Chargé(e) de Projet / Project Manager
Gentilhomme Studio
Montreal, QC
- Full-time
Élaborer le brief de projet en réunissant les besoins et contributions du client ainsi que des équipes créatives, techniques et de production dans un cadre clair et commun qui guidera le…
Added 29 mins ago
ET
Account Manager, Helicopter Engine MRO
Essential Turbines
Montreal, QC
- Full-time
The Account Manager, Engine MRO will serve as a point of contact for the assigned commercial and military accounts, ensuring exceptional service delivery, fostering long-term relationships,…
Added 29 mins ago
CP
Project Manager (Construction)
Crowne Pacific Development Corp
Campbell River, BC
- Full-time
As we grow, we are seeking a dedicated Project Manager in Campbell River to join our team. If you take pride in your workmanship, thrive in a collaborative environment, and are committed to…
Added 31 mins ago
Bilingual Project Manager - (Montreal Remote)
PBS Systems
Montreal, QC
The Bilingual Project Manager is responsible for leading and executing software conversion projects for PBS Systems’ automotive dealership clients. This role ensures successful project…
Added 31 mins ago
Gestionnaire de comptes, Renouvellements / Bilingual Renewal Account Manager
MCAP
Waterloo, ON · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
contact de départ avec le client (téléphone/courriel) au moyen de la liste
Added 46 mins ago
4A
Business Manager
401 Auto
Hamilton, ON
- Full-time
Now Hiring: Driven Automotive Business Manager – Take the Lead on Finance & Insurance, Maximize Profitability, and Deliver an Exceptional Client Experience!
Added 46 mins ago
T
Bilingual Contact Center Rep II, Digital Services
TD
Ottawa, ON · Markham, ON
- Full-time
Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and…
Added 46 mins ago
T
Customer Experience Associate
TD
Kingston, ON
- Part-time
Generally reports to a Manager Customer Experience or Branch Manager
Added 46 mins ago
T
Account Manager, Small Business
TD
Fort McMurray, AB
- Full-time
Are you known for forming long-lasting relations with your clients? Do you quantify continuous referrals from satisfied clients as a key measure of success? If so, then get on board for the…
Added 46 mins ago
T
Relationship Manager III, Business Banking
TD
Toronto, ON · Mississauga, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 46 mins ago
T
Early Talent Recruiter
TD
Toronto, ON
- Full-time
…The position will partner with Program Managers, University Relations and the other Early Talent Recruiters to build talent pipelines based on current and anticipated talent needs. Working…
Added 46 mins ago
G
Spécialiste en éclairage / Lighting Specialist
Guillevin
Montreal, QC
- Full-time
Stable, local client base; reliable, high-quality products.
Added 1 hour ago
M
Senior Manager, Assurance and Accounting
MNP
Montreal, QC · Laval, QC
- Full-time
Lead client facing engagement teams to complete complex audit, review and compliance tax engagements, as well as budgeting, internal controls and financial/accounting transactions
Added 1 hour ago
Project Manager
WSP
Medicine Hat, AB
…supports growing communities across Southern Alberta. As a Project Manager, you will lead meaningful municipal and land development projects, collaborate with multidisciplinary teams, and…
Added 1 hour ago
CI
Assistant Property Manager
Colliers International
Toronto, ON
- Full-time
Strong client relationships are meaningful to you. You enjoy playing a central role in customer care by bringing outstanding interpersonal skills, attention to detail, and a positive…
Added 1 hour ago
T
Senior Account Coordinator (Paid Social)
Trevant
Remote, Canada
- Full-time
- Remote
…media strategies and campaign execution for our clients. This client-facing role is ideal for someone eager to build strong client relationships, own campaign execution with growing…
Added 1 hour ago
TM
Manager - Business Technology/Directeur, Système de gestion
The Maples Group (Financial Services)
Montreal, QC
- Full-time
The Manager – Business Technology reports to the Senior Manager – Business Technology and is responsible for a team of business systems analysts that define the business systems strategy…
Added 1 hour ago
General Manager
Aecon
Calgary, AB
Reporting to the Vice President, ATW, the General Manager is responsible for the overall safety, leadership, operational performance, financial results, and strategic direction of the…
Added 1 hour ago
H
Chef Manager
Havergal
Sudbury, ON
- Full-time
The Chef Manager is responsible to ensure the efficient operation of all Food Services at the facility. This encompasses the administration, staffing/scheduling, client/customer relations,…

Kandor

Security Supervisor - Retail - Full time

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Security is more than a service, it’s a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way.

Our strength lies in our people. Every role contributes to the outstanding level of service we are known for, and each individual brings unique value to our team. We are proud to be an equal opportunity employer, dedicated to creating a workplace where individuals can develop meaningful, long-term careers.

This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.

Job Title: Security Site Supervisor

Job Description

Position Title:	Security Site Supervisor
Department:	Operations
Report to	Security Site Manager / Account Manager
Manage:	Security Guard

Portfolio Focus:

Site operations run at peak efficiency
Escalations are resolved promptly

Regulations and procedures are followed
Culture and communication

Key Responsibilities:

Operational Efficiency and Management (60% Time Spent)

Follow Guardteck Security’s standards, rules, and policies.
Attend training, orientation sessions, and staff meetings as required by Guardteck Security.
If an incident occurs, report, and document in a detailed and accurate manner as well as follow emergency procedures. Report to the client and senior management along with a resolution and following actions to reduce hazards.
Ensure that guard supervisors are promoting an efficient, professional, and agile approach when dealing with difficult situations.
Provide orientation and training to new employees.
Manage vacation time for employees.
Manage all site and smart centre employee schedules in an effective and efficient manner.
Ensure company vehicle maintenance is kept up to date
Report to management any changes or discrepancies to employees’ hours.
Fully understand and be aware of the site layout.
Resource Management: ensuring we have the right number of employees for shifts and working within contract billable hours.
Organized key and radio storage/stations
Managing Over-time, Sick, and other leaves
Managing the performance of security guards to ensure they are performing at the highest level
Ensure that the key metrics (KPI)for the site and/or the manager's scorecard are always up to date.
Ensure that any and all contractual compliance training aspects are in line with the contract.
Address and ensure that there are no open or available shifts on any of the site's master schedules.

Monitor public areas for unusual activity and potential threats.
Identify potential thieves/shoplifters from customers or staff and deal with them with aggressive hospitality.
Document theft, other security violations, and what they observed on duty.
Work with law enforcement and LPs to detain suspects of shoplifting or dishonest employees.
Proactively deter criminal acts through a physical presence.
Respond to emergencies that require the assistance of a security officer.
Performs escorts of employees and customers as requested.
Contacts emergency responders such as police, fire and ambulance personnel as needed.
Enforce rules, regulations, policies, and procedures.

Relationship building (30% Time Spent)

Preserve clients’ interests, needs, and wants at all times.
Serves the property and client through excellent customer service skills
Ensure that employees provide safety and security services to the property, customer and third parties.
Ensure that incidents are being resolved efficiently and address the client’s needs.
Encourage service interactions and exchanges of information between employees and customers.
Constantly communicate with clients to understand their needs, desires, and worries in order to act accordingly.

Reports all issues to the Client and Guardteck Management

Provides responses and updates to the client
Satisfied the needs and requests of the client
Advocate for our employees and their needs to the client
Send daily reports/score card to the client and Guardteck Management

Leadership (5% Time Spent)

Provide constant constructive feedback, coaching, and training to enhance motivation and performance.
Promote a collaborative culture in where all employees can rely on each other and improve motivation.
Enforce above and beyond customer service, performance, and high-quality deliverables
Manage a high-performing team and leading hires, promotions, and terminations.

Provides leadership and guidance to staff during incidents and responds to all major incidents

Assist, manage, and coach all employees to guarantee high-quality performance along with compliance related to rules, expectations, and standards.

Team Engagement and Management (5% Time Spent)

Ensure meeting cadences: Team meetings, engagement events, and recognition.
Address employee concerns and hindrances in general needs: uniforms, keys, radios
Provides supervision of all contract security staff
Ensure all the daily operations of the security team and direct all work, assignments, breaks and tasks
Conducts Daily shift briefings
Ensures that all security guards are licensed, uniformed, and equipment
Ensures all security guards complete their memo books and all incident reports by the end of the shift
Review all security guard memo books and incident reports by the end of the shift
Completes daily shift brief by end of shift and attaches all incident reports to the brief
Ensure all security guards complete Guard Tour Patrols
Ensures security guards complete their responsibilities and tasks
Ensure all weekly and monthly audits are complete
Report all health & safety concerns to the Client and Account Manager

Constantly interact with all employees to determine any issues and understand their needs

Maintains confidentiality of sensitive issues

Ad Hoc Responsibilities:

Enforce compliance with Occupation Health and Safety regulations
Assist in the implementation of new technology or software systems to improve operational efficiency
Manage and report any accidents or injuries, ensuring timely completion of reports
Participate in the joint health & safety committee and maintain a safe, clean work environment
Support the planning and execution of company-wide initiatives or special events
Uphold and embody Kandor Managements core values, ensuring they are understood by all employees
Maintain strong professional relationships with co-workers, executives and management
Security room is clean and orderly
Reduction of time off
Reduction of time to report claims
Staff is trained on H&S responsibilities
All other duties as assigned

Knowledge, Skills, Experience and Education:

Completed Certificate in Security Management or a combination of education and experience.
3 years security experience
3 years of experience managing teams, preferably in a unionized setting.
Valid Security Licence.
Completed basic security training; AST is an asset.
Leadership training is an asset.
Post-secondary education in a Law Enforcement/Security program preferred
Available to work full time - Monday - Friday, with the occasional weekend and evening shift.
Have good computer skills
Ability to work independently and as a team player.
Outstanding customer service.
Honesty, discipline, commitment, accountability, and trustworthiness.
Outstanding written and verbal communication skills.
Outstanding leadership skills that promote a strong culture and motivates employees.
Full knowledge of security system databases.
Outstanding problem-solving skills, attention to detail, and awareness of discrepancies in the environment and relationships.
Ability to resolve conflict in an efficient and agile manner while promoting non-aggressive behaviours such as a conflict solution.
Ability to make difficult decisions.
Strong interpersonal skills.
Ability to assist, help, coach, mentor, and discipline employees.
Excellent multitasking skills that guarantee quality and efficiency.
Ability to research and understand possible outcomes and risks.
Ability to be empathic and to understand people’s needs.
Excellent time management, organizational, and planning skills.
Demonstrate punctuality and reliability, tact and diplomacy
Ability to perform accurate investigations of incidents.
Willingness to go above and beyond and always try to find ways to be more efficient.

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Strong Team Environment

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

Recognition & Appreciation

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.

Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

Apply About employer

More about this job

Responsibilities

The Security Site Supervisor is responsible for managing daily site operations, ensuring security guard performance, and maintaining high standards of safety and client service. They oversee scheduling, incident reporting, staff training, and act as the primary point of contact for client relations.

Requirements

Candidates must have at least 3 years of security experience and 3 years of team management experience, preferably in a unionized setting. A valid security license and a certificate in security management or equivalent education are required.

Skills

Security management
Team leadership
Operational efficiency
Customer service
Conflict resolution
Incident reporting
Staff scheduling
Performance management
Health and safety compliance
Emergency response
Risk assessment
Communication
Time management
Problem solving
Computer skills
Investigation

Benefits

Training
Ongoing support
Opportunities for growth
Career development

Visa sponsorship

Not detected in the job text

Keywords

Security Supervisor
Retail Security
Operations Management
Security Guard
KPI
Incident Reporting
Health and Safety
Staff Training
Client Relations
Scheduling
Loss Prevention
Emergency Procedures
Security License
Site Audits
Performance Coaching
Security Systems
Conflict Resolution
Risk Management
Facility Services
Security Patrols

Report this job