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Urgent: Mystery Auditor / Secret Shopper Opportunities

  • AB, Canada
  • BC, Canada
  • MB, Canada
  • NT, Canada
  • ON, Canada
  • QC, Canada
  • SK, Canada

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Job details

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Original job description

Job Type: Casual Ad Hoc Assignment Opportunity
Compensation: $60 per successfully completed assignment, with additional compensation available for select locations based on travel distance.
Estimated Time Commitment: Approximately 2 hours per assignment
Locations: Various locations across Canada

We are urgently seeking reliable and detail-oriented individuals to participate in casual, ad hoc Mystery Auditor assignments across Canada. Mystery Auditors visit assigned locations and evaluate the customer experience, service standards, and overall site presentation based on provided guidelines.

Each assignment takes approximately 2 hours to complete and pays a minimum of $60 per successfully completed assignment. Additional compensation may be offered for assignments requiring longer travel distances. Compensation will be confirmed before the assignment is accepted.

This opportunity is ideal for individuals who are observant, professional, and able to provide clear, objective feedback.

Current Priority Locations:

  • Fort St. John, BC
  • Vancouver Island, BC - Victoria, Duncan & Nanaimo
  • Greater Montreal, QC - Châteauguay & Vaudreuil-Dorion
  • Ottawa, ON
  • London, ON
  • Oshawa, ON
  • Peterborough, ON
  • Sault Ste. Marie, ON
  • Yellowknife, NT
  • Winnipeg, MB
  • Thompson, MB
  • Prince Albert, SK
  • Red Deer, AB

Responsibilities:

  • Visit an assigned location as a Mystery Auditor/Secret Shopper
  • Observe and assess the customer experience based on provided instructions
  • Complete and submit a brief report or feedback form after the visit
  • Maintain confidentiality regarding the assignment
  • Communicate professionally and meet assignment deadlines

Qualifications:

  • Must be the age of majority in the applicable province or territory
  • Strong attention to detail
  • Reliable, professional, and punctual
  • Able to follow instructions and provide objective feedback
  • Access to email and phone for assignment communication
  • Previous customer service, retail, hospitality, security, or auditing experience is an asset but not required

Additional Information:

Interested individuals will be added to our contact list and may be contacted when assignments become available in their area. Selected individuals may be engaged as independent contractors for individual assignments, subject to completion of required onboarding documentation. Assignments are offered on an as-needed basis and are not guaranteed and will depend on business needs and location requirements. Individuals may accept or decline available assignments

When applying, applicants should clearly indicate the specific city or location(s) they are willing and able to service

#GTHP

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Strong Team Environment

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

Recognition & Appreciation

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.

Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

More about this job

Responsibilities

The Mystery Auditor will visit assigned locations to evaluate customer experience, service standards, and site presentation. They are responsible for completing and submitting objective feedback reports while maintaining confidentiality.

Requirements

Candidates must be of the age of majority in their province and possess strong attention to detail and professional communication skills. Access to email and a phone is required to coordinate assignments and submit reports.

Skills

  • Attention to detail
  • Observation
  • Reporting
  • Communication
  • Punctuality
  • Professionalism
  • Customer service
  • Auditing

Benefits

  • Growth potential
  • Professional development
  • Recognition and appreciation

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Security & Safety
  • Retail
  • Hospitality

Keywords

  • Mystery Auditor
  • Secret Shopper
  • Auditing
  • Customer Experience
  • Service Standards
  • Site Presentation
  • Independent Contractor
  • Field Work
  • Quality Assurance
  • Reporting
  • Data Collection
  • Retail
  • Hospitality
  • Security

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