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Added 6 mins ago
CO
Job ID #31810: Senior Process Engineer, Plant Operations
City of Hamilton
Hamilton, ON
- Full-time
…maintenance of municipal water and wastewater treatment, utilizing information and process control system technology in the related…
Added 6 mins ago
XT
Technicien Réseau/Network Technician
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
Sauvegarde du réseau et support de l’infrastructure
Added 21 mins ago
HH
Project Manager
Highbridge Human Capital
Logan Lake, BC
- $150,000 to $170,000 CAD / year
- Full-time
NHWELMEN Construction is seeking an experienced and results-driven Project Manager to lead the successful planning, execution, and delivery of construction projects. The Project Manager is…
Added 21 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Dollard-Des Ormeaux, QC
- Full-time
Experts in human resources, medical recruitment, information technology, legal affairs, marketing, finance, and Customer service
Added 21 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
In a context of sustained growth and transformation of its activities, Lacroix Medical Group is seeking a Director of Information Technology who will actively contribute to the…
Added 37 mins ago
'
Field Support Engineer II
''
Toronto, ON
- Full-time
You will join the Infrastructure & Operations organization and report to the Manager, Regional Service Delivery. As a senior individual contributor with no direct reports, you will serve as…
Added 51 mins ago
GI
Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Join the Green Infrastructure Partners team, where quality, collaboration, and exceptional service are at the core of everything we do. As one of Canada’s leading construction and…
Added 1 hour ago
GS
Manager, Sales – SmartRock North America
Giatec Scientific Inc.
Ottawa, ON
- Full-time
Giatec is the category-defining digital concrete technology platform and the global leader in unifying concrete production, delivery, and placement into one intelligent system. As the…
Added 1 hour ago
NC
Junior Solutions Architect (2 positions)
NAV CANADA
Ottawa, ON
- Full-time
Degree from a recognized university or community college with an acceptable specialization in computer science, information technology, engineering, or an acceptable combination of…
Added 1 hour ago
Senior Staff Program Manager
Kaseya Careers
Vancouver, BC
We are looking for a Senior Staff Program Manager to lead a portfolio of complex, cross-functional business initiatives spanning New Product Introduction (NPI), process transformation,…
Added 1 hour ago
Senior Staff Program Manager
Kaseya Careers
Toronto, ON
We are looking for a Senior Staff Program Manager to lead a portfolio of complex, cross-functional business initiatives spanning New Product Introduction (NPI), process transformation,…
Added 1 hour ago
WM
Commercial Front Load/Side Load Driver
Waste Management, Inc. (WM)
Nanaimo, BC
- Full-time
Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch.
Added 1 hour ago
Senior Manager Development, Treasury Technology
Scotiabank
Toronto, ON
The Senior Manager, Treasury Technology Delivery & Platforms is responsible for leading the technology strategy, delivery, and operational support of the Treasury Technology portfolio. This…
Added 1 hour ago
MF
Field Support Engineer II
McCain Foods
Toronto, ON
- Full-time
You will join the Infrastructure & Operations organization and report to the Manager, Regional Service Delivery. As a senior individual contributor with no direct reports, you will serve as…
Added 1 hour ago
Enterprise Support Manager
Amazon
Vancouver, BC
The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.
Added 1 hour ago
JA
Head of Contract Management Hub North America - Grid Automation
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Extensive experience in Contract Management during tendering and project execution, preferably involving complex technology, energy, infrastructure, engineering, EPC, or industrial projects.
Added 1 hour ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS004)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
College diploma (DEC) in Computer Science, Computer Programming, Information Technology, or a related field.
Added 1 hour ago
K
Facilities Compliance Coordinator
Kenvue
Guelph, ON
- Full-time
…for you! Join us in shaping our future–and yours. For more information, click…
Added 1 hour ago
JA
Gestionnaire de contrats – Ententes clients et réclamations soustraitants/Contract Manager (Customer Agreements and Subcontractor Claims) - CA
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Join a team that keeps the world’s energy systems moving forward. As a Contract Manager at Hitachi Energy, you’ll play a critical role in shaping the success of complex, high impact…
Added 1 hour ago
MC
Project Coordinator (Budget & Forecasting)
MatchBox Consulting Group
New Westminster, BC
- Contract
The Project Coordinator will work closely with the Project Manager, Finance business owners, technology teams, Strategic Sourcing, external consultants and vendors, and other stakeholders…
Added 2 hours ago
C
Program Manager, Learning Enablement & Early-Career Development
Ciena
Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 2 hours ago
Software Engineer, AI Entries
Lyft
Toronto, ON
The Applied AI team is looking for a Backend Engineer to join the AI Entries team. You will build the foundational infrastructure that connects Lyft to emerging AI ecosystems and devices…
Added 2 hours ago
JA
Contract Manager
JR Automation
Toronto, ON
- Full-time
…work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring…
Added 2 hours ago
JA
Contract Manager / Gestionnaire de contrats
JR Automation
Montreal, QC
- Full-time
…work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring…
Added 2 hours ago
JA
Improvement Project Implementation Intern
JR Automation
Stoney Creek, NB
- Full-time
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative…

Kaseya Careers

Senior Staff Program Manager

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Senior Staff Program Manager, New Product Introduction (NPI)

About the Role

We are looking for a Senior Staff Program Manager to lead a portfolio of complex, cross-functional business initiatives spanning New Product Introduction (NPI), process transformation, go-to-market execution, and organizational rollouts. This is a senior-most individual-contributor role for a seasoned program leader who can independently scope ambiguous initiatives, run multiple large-scale programs concurrently, build and run business-facing delivery infrastructure, manage a broad executive and ELT-level stakeholder map, and proactively surface and resolve risk without oversight or guidance. You will operate as the connective tissue across multiple teams - translating strategy into scoped, owned, and delivered outcomes at company scale.

What You'll Do

Program Scoping & Delivery Ownership

Independently decompose business initiatives (process changes, GTM execution, product rollouts) into scoped workstreams, deliverables, and owners with minimal guidance.

Own and concurrently manage a portfolio of multiple large-scale, high-complexity programs, prioritizing and sequencing across them without significant oversight.

Build and manage business-facing master schedules - readiness reviews, enablement windows, go-live dates, retrospectives, and critical deadlines - across complex, multi-phase rollouts.

Run delivery rituals, including steering committees, change-management syncs, readiness checkpoints, and retrospectives, and drive execution discipline across owned programs.

Establish consistent meeting cadences with clear ownership and follow-through.

Risk & Dependency Management

Proactively identify and mitigate program and portfolio-level risk, resolving it independently before executive or ELT escalation is required.

Map cross-functional dependencies across multiple teams and resolve hand-offs and approvals independently, including dependencies that span concurrent programs.

Drive dependency management and unblock execution risk across workstreams and across the broader program portfolio.

Proactively surface business, operational, and change-adoption risk, partnering directly with functional and executive leaders on mitigation and owning the business risk narrative.

Stakeholder & Executive Engagement

Manage a broad stakeholder map, including regular, direct engagement with Executive Leadership Team (ELT) members; run decision forums focused on business outcomes.

Deliver concise, ELT-ready updates with clear risks, asks, and decisions; present confidently and independently to Director/VP/ELT-level leadership.

Serve as a trusted advisor to executive stakeholders, shaping how strategic decisions get made rather than simply reporting status.

Strengthen storytelling, prioritization, and influence skills to shape stakeholder decisions across the organization.

Business Process & Program Health

Hold strong fluency in business processes, Program/Project Management best practices, and functional tools to plan realistically and partner credibly with stakeholders at all levels.

Lead business process/design review sessions, driving trade-off discussions to a workable consensus across multiple concurrent initiatives.

Define and track business-specific program health KPIs - adoption, satisfaction, cost savings, etc. - across the full program portfolio.

Improve business delivery processes (change management, governance, intake/prioritization models) in partnership with functional teams and senior leadership.

Improve visibility and predictability across the full portfolio of assigned programs.

Practice Contribution & Continuous Improvement

Lead retrospectives, capture actionable lessons learned, and contribute templates/playbooks to the broader Program Management practice; mentor other Program and Staff Program Managers.

Maintain high-quality program artifacts, including roadmaps with timelines, RACI, RAID logs, decision logs, and executive updates, across all owned programs.

Shape program management standards and operating rhythms used across the broader organization.

Business & Strategic Acumen

Build working knowledge of customer needs and market expectations to ensure program outcomes align with customer experience, not just internal delivery goals.

Connect individual programs directly to company strategy and OKRs, and shape portfolio-level scope so it advances stated business priorities.

Apply financial acumen - budget management, ROI/cost-benefit analysis, commercial impact - to program and portfolio decisions and communicate impact to ELT-level leadership.

What You Bring

10+ years leading complex, cross-functional programs in a business, GTM, or NPI context, including experience managing multiple large-scale programs concurrently with minimal oversight.

A track record of operating independently at a Staff or Senior Staff level, with demonstrated readiness to engage regularly with ELT-level stakeholders.

Demonstrated ability to build and manage master schedules, RAID logs, RACI matrices, and executive/ELT-level program artifacts across a portfolio of programs.

Strong working knowledge of core functional program/project management tools (Jira, Confluence, MS suite, etc.).

Proven experience running steering committees and decision forums with Director/VP/ELT-level stakeholders, and acting as a trusted advisor rather than a status reporter.

Excellent executive communication and storytelling skills, with the ability to distill complex, concurrent programs into clear risks, asks, and decisions for the most senior audiences.

Financial acumen, including budget management and ROI/cost-benefit analysis at a portfolio level.

A strong bias toward proactive risk identification and independent problem-solving, with excellent judgment on when - and when not - to escalate.

Experience developing and implementing best practices, and mentoring other program managers on program management standards, templates, and playbooks.

Why This Role

This is a high-visibility, high-autonomy position for a seasoned program leader who wants to shape how the organization delivers its most strategically important, large-scale initiatives - with regular exposure to the Executive Leadership Team and broad cross-functional influence across the business.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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More about this job

Responsibilities

The Senior Staff Program Manager will lead a portfolio of complex, cross-functional business initiatives including new product introductions and process transformations. They will act as a connective tissue across teams, translating strategy into delivered outcomes while managing executive-level stakeholder relationships.

Requirements

Candidates must have 10+ years of experience leading complex, cross-functional programs with a track record of operating independently at a senior level. Strong proficiency in program management tools, executive communication, and financial acumen is required.

Skills

Program management
New product introduction
Cross-functional leadership
Stakeholder management
Risk management
Strategic planning
Go-to-market execution
Process transformation
Executive communication
Budget management
Dependency management
Change management
Jira
Confluence
Financial acumen
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Program Management
New Product Introduction
NPI
Go-To-Market
GTM
Cross-functional
Executive Leadership
Risk Mitigation
RACI
RAID
Jira
Confluence
Process Transformation
Operational Efficiency
Cybersecurity
IT Management
Portfolio Management
Change Management
Strategic Planning
ROI Analysis
Budget Management
Stakeholder Engagement
Delivery Infrastructure
Master Scheduling
Business Process
Mentorship
Software
Technology
Management
Leadership

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