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Added 13 mins ago
UG
Supervisor, Creative Services and Strategy (Temporary, Full-time) Vancouver
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
Are you ready to lead a creative team and bring meaningful campaigns to life that inspire hope and support lasting change in our community?
Added 13 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
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Added 13 mins ago
M
Embedded Development Team Lead
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The Embedded Development Team Lead is part of an agile development team and responsible for the documentation, architecture and implementation of complex software for space applications…
Added 13 mins ago
B
Manager, Analytics
BrokerLink
Calgary, AB · Toronto, ON
- Full-time
Lead strategic analytics initiatives supporting operational performance, customer experience, retention and growth, Commercial Insurance and incentive reporting, using approaches such as…
Added 13 mins ago
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Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
…expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative…
Added 13 mins ago
O
Senior Technical Project Manager - Canada / Remote
OneReach.ai
Remote, Canada
- Full-time
- Remote
Lead planning and delivery of multiple concurrent projects, ensuring alignment with customer goals and organizational priorities.
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Area Manager II, YYZ9
Amazon
Toronto, ON
…to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels…
Added 13 mins ago
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Technology Strategy & Transformation Senior Manager
Accenture
Toronto, ON · Montreal, QC
- Full-time
Day to day delivery leader on short high impact strategies (why, how, value, and approach) for our client’s senior teams (SVP to C-suite); leading small teams of motivated generalists and…
Added 13 mins ago
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Bilingual CMO Enrolment Officer
RBC
Calgary, AB · Halifax, NS · Toronto, ON
- Full-time
Lead coordinated implementation by applying project management principles to engage Product Specialists and internal service partners from the initial client interaction, orchestrating…
Added 13 mins ago
UO
Director, Program Design and Delivery
University of Ottawa
Ottawa, ON
- Full-time
Reporting to the Executive Director, the Director, Program Design and Delivery holds a strategic mandate in advancing the quality, performance, innovation, governance, sustainability, and…
Added 27 mins ago
Program Manager, Fraud
WestJet Group
Calgary, AB
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Added 27 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
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Added 27 mins ago
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Operations Analyst III
TD
Mississauga, ON
- Full-time
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
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Risk and Controls Consultant- remote contract
PLATO
Remote, Canada
- $75 to $94 CAD / hour
- Contract
- Remote
As part of the Integrity Team, the Risk & Controls Consultant will lead integrity and quality control implementation across the Social Security Solution. Working closely with…
Added 27 mins ago
Project Manager (Building Systems - Construction)
PACT
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Civil Project Manager (Construction)
PACT
ON · Mississauga, Ontario
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ON · Mississauga, Ontario
…infrastructure or transportation projects. The Deputy Environmental Lead will play a key role in ensuring environmental commitments, regulatory requirements, and sustainability objectives…
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Principal Telecommunications Engineer
Worley
Calgary, AB
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Principal Telecommunications Engineer
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Sudbury, ON · Greater Sudbury, ON
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…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 27 mins ago
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Senior Technical Program Manager (18 Month Contract)
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Toronto, ON
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Principal Telecommunications Engineer
Worley
Markham, ON
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Principal Telecommunications Engineer
Worley
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…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Principal Telecommunications Engineer
Worley
AB · Edmonton, AB
- Full-time
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Senior Manager, Project Management
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Kaseya Careers

Senior Staff Program Manager

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Senior Staff Program Manager, New Product Introduction (NPI)

About the Role

We are looking for a Senior Staff Program Manager to lead a portfolio of complex, cross-functional business initiatives spanning New Product Introduction (NPI), process transformation, go-to-market execution, and organizational rollouts. This is a senior-most individual-contributor role for a seasoned program leader who can independently scope ambiguous initiatives, run multiple large-scale programs concurrently, build and run business-facing delivery infrastructure, manage a broad executive and ELT-level stakeholder map, and proactively surface and resolve risk without oversight or guidance. You will operate as the connective tissue across multiple teams - translating strategy into scoped, owned, and delivered outcomes at company scale.

What You'll Do

Program Scoping & Delivery Ownership

Independently decompose business initiatives (process changes, GTM execution, product rollouts) into scoped workstreams, deliverables, and owners with minimal guidance.

Own and concurrently manage a portfolio of multiple large-scale, high-complexity programs, prioritizing and sequencing across them without significant oversight.

Build and manage business-facing master schedules - readiness reviews, enablement windows, go-live dates, retrospectives, and critical deadlines - across complex, multi-phase rollouts.

Run delivery rituals, including steering committees, change-management syncs, readiness checkpoints, and retrospectives, and drive execution discipline across owned programs.

Establish consistent meeting cadences with clear ownership and follow-through.

Risk & Dependency Management

Proactively identify and mitigate program and portfolio-level risk, resolving it independently before executive or ELT escalation is required.

Map cross-functional dependencies across multiple teams and resolve hand-offs and approvals independently, including dependencies that span concurrent programs.

Drive dependency management and unblock execution risk across workstreams and across the broader program portfolio.

Proactively surface business, operational, and change-adoption risk, partnering directly with functional and executive leaders on mitigation and owning the business risk narrative.

Stakeholder & Executive Engagement

Manage a broad stakeholder map, including regular, direct engagement with Executive Leadership Team (ELT) members; run decision forums focused on business outcomes.

Deliver concise, ELT-ready updates with clear risks, asks, and decisions; present confidently and independently to Director/VP/ELT-level leadership.

Serve as a trusted advisor to executive stakeholders, shaping how strategic decisions get made rather than simply reporting status.

Strengthen storytelling, prioritization, and influence skills to shape stakeholder decisions across the organization.

Business Process & Program Health

Hold strong fluency in business processes, Program/Project Management best practices, and functional tools to plan realistically and partner credibly with stakeholders at all levels.

Lead business process/design review sessions, driving trade-off discussions to a workable consensus across multiple concurrent initiatives.

Define and track business-specific program health KPIs - adoption, satisfaction, cost savings, etc. - across the full program portfolio.

Improve business delivery processes (change management, governance, intake/prioritization models) in partnership with functional teams and senior leadership.

Improve visibility and predictability across the full portfolio of assigned programs.

Practice Contribution & Continuous Improvement

Lead retrospectives, capture actionable lessons learned, and contribute templates/playbooks to the broader Program Management practice; mentor other Program and Staff Program Managers.

Maintain high-quality program artifacts, including roadmaps with timelines, RACI, RAID logs, decision logs, and executive updates, across all owned programs.

Shape program management standards and operating rhythms used across the broader organization.

Business & Strategic Acumen

Build working knowledge of customer needs and market expectations to ensure program outcomes align with customer experience, not just internal delivery goals.

Connect individual programs directly to company strategy and OKRs, and shape portfolio-level scope so it advances stated business priorities.

Apply financial acumen - budget management, ROI/cost-benefit analysis, commercial impact - to program and portfolio decisions and communicate impact to ELT-level leadership.

What You Bring

10+ years leading complex, cross-functional programs in a business, GTM, or NPI context, including experience managing multiple large-scale programs concurrently with minimal oversight.

A track record of operating independently at a Staff or Senior Staff level, with demonstrated readiness to engage regularly with ELT-level stakeholders.

Demonstrated ability to build and manage master schedules, RAID logs, RACI matrices, and executive/ELT-level program artifacts across a portfolio of programs.

Strong working knowledge of core functional program/project management tools (Jira, Confluence, MS suite, etc.).

Proven experience running steering committees and decision forums with Director/VP/ELT-level stakeholders, and acting as a trusted advisor rather than a status reporter.

Excellent executive communication and storytelling skills, with the ability to distill complex, concurrent programs into clear risks, asks, and decisions for the most senior audiences.

Financial acumen, including budget management and ROI/cost-benefit analysis at a portfolio level.

A strong bias toward proactive risk identification and independent problem-solving, with excellent judgment on when - and when not - to escalate.

Experience developing and implementing best practices, and mentoring other program managers on program management standards, templates, and playbooks.

Why This Role

This is a high-visibility, high-autonomy position for a seasoned program leader who wants to shape how the organization delivers its most strategically important, large-scale initiatives - with regular exposure to the Executive Leadership Team and broad cross-functional influence across the business.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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More about this job

Responsibilities

The Senior Staff Program Manager will lead complex, cross-functional business initiatives including new product introductions and process transformations. They will act as a connective tissue across teams, managing large-scale programs and engaging directly with executive leadership to drive strategic outcomes.

Requirements

Candidates must have 10+ years of experience leading complex, cross-functional programs with a proven track record of operating at a senior level. Strong executive communication, financial acumen, and the ability to independently manage large-scale portfolios are essential for this role.

Skills

Program management
New product introduction
Stakeholder management
Risk management
Strategic planning
Cross-functional leadership
Go-to-market execution
Process transformation
Executive communication
Budget management
Dependency management
Change management
Data analysis
Project management tools
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Program Management
NPI
GTM
Cybersecurity
IT Management
Jira
Confluence
RACI
RAID
Executive Leadership
Business Process
Operational Efficiency
Portfolio Management
Change Management
ROI
Cost-benefit Analysis
Steering Committees
Cross-functional
Strategy
OKRs
Software
Technology
Management
Consulting
Security

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