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Added 12 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Kindersley, SK
- Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 12 mins ago
SE
Business Development Representative
SFC Energy North America
Ottawa, ON
- Full-time
Reporting to the Regional Sales Manager, a successful candidate will possess the skills:
Added 12 mins ago
CB
National Account Manager
Canadian Bar Association
Ottawa, ON
- Full-time
Reporting to the Senior Manager, Membership Strategy, the National Account Manager (NAM) is responsible for managing and growing the association’s national accounts and driving membership…
Added 12 mins ago
PC
Client Service Associate
PBY Capital
Toronto, ON
- Full-time
…select group of investment strategies and delivers ongoing service, support, and investment insight to our clients and their team of investment professionals. Our first partner portfolio…
Added 12 mins ago
OB
Senior Sales Consultant
Olympic Building Centre
Winnipeg, MB
- Full-time
Reporting to the Olympic Homes General Manager, this position will work with the Sales Team to ensure each customer enjoys the experience of designing and building the home of their dreams.
Added 12 mins ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
Shape Market Strategy: Translate commodity outlooks, regional investment patterns, regulatory drivers and client capital plans into focused account, geography and service-line priorities.
Added 12 mins ago
FH
Basin Glacial Waters - Concierge
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Meet booking quotas, promote hotel services and spa amenities, and develop product knowledge to assist with treatment selection and retail sales.
Added 13 mins ago
A
Creative Production Manager
Article
Vancouver, BC
- $93,000 to $104,000 CAD / year
- Full-time
We are a team of 5 reporting into our Manager, Virtual Production. You won't be managing direct reports - you’ll be our go-to project management and operational systems wizard working…
Added 13 mins ago
Sales Associate
Laura Canada
Red Deer, AB
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 27 mins ago
MB
Manager, Finance
Maison Birks
Montreal, QC
- Full-time
…built on quality, exclusivity, unique design, and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our…
Added 27 mins ago
BG
Territory Manager - Underground
Brandt Group of Companies
Regina, SK
- Full-time
The Territory Manager – Ditch Witch specializing in Underground and Tree Care is responsible for selling new and used equipment such as Ditch Witch and Morbark, within an assigned Area of…
Added 27 mins ago
BM
Retail Team Lead / Area Supervisor
Brand Momentum
Vancouver, BC
- $60,000 CAD / year
- Full-time
Serve as the main point of contact between Sales Experts and the Field Manager for your region
Added 27 mins ago
GD
GARAGE - Seasonal Sales Associate - Carrefour Angrignon
Groupe Dynamite, Inc Garage
Montreal, QC · LaSalle, Quebec
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 42 mins ago
S
Senior Retail Sales Consultant - Part time - West Edmonton Mall, AB
Swarovski
AB · Edmonton, CAN
- Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 42 mins ago
C
Assistant Manager
Cineplex
Summerside, PE · CPX Summerside
- Part-time
· Ability to initiate innovative and creative sales and food service activities.
Added 42 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Added 42 mins ago
Shift Leader / Restaurant Manager - LOCAL Public Eatery, South Common
LOCAL Public Eatery
AB · Edmonton, Alberta
As a Service Leader, you will directly impact the success of your business by delivering an unexpectedly memorable experience and value for the community and your Partners (employees).…
Added 42 mins ago
MR
Merchandiser (Wallaceburg, ON)
Match Retail
Chatham-Kent, ON · Wallaceburg, ON
- Contract
At Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We’re a certified Great Place to Work®, and we’re growing fast - now’s…
Added 42 mins ago
MR
Merchandiser (Leamington, ON)
Match Retail
Leamington, ON
- Contract
At Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We’re a certified Great Place to Work®, and we’re growing fast - now’s…
Added 42 mins ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Ottawa, ON
- Full-time
…Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing…
Added 42 mins ago
TI
Operations Manager
Trim It All Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced and dynamic professional to join our team as an Operations Manager. Reporting to the owner, in this role you’ll be responsible for owning day-to-day operations…
Added 42 mins ago
HW
Compliance Associate
Harbourfront Wealth Management
Canada
- Full-time
…integrated entities: CIRO dealer, investment counsel, asset manager, U.S. Registered Investment Advisor (RIA) and insurance company. At Harbourfront Wealth, our core values start with the…
Added 57 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
with customer service, sales, financial service transactions, cash controls, compliance, and daily branch operations.
Added 57 mins ago
S
Team Lead, Sales - Hazardous & Industrial Waste Management
SECURE
AB · Clairmont, AB
- Other
As the Team Lead, Sales – Hazardous & Industrial Waste, you will play a key role in strengthening sales performance, customer relationships, and operational alignment across Western Canada.…
Added 57 mins ago
CC
Retail Sales Associate
Canna Cabana
Ancaster, ON
- $17.95 CAD / hour
- Part-time
Minimum 2-3 years of Retail Experience in sales and customer service required.

Kaseya Careers

Senior Staff Program Manager

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Senior Staff Program Manager, New Product Introduction (NPI)

About the Role

We are looking for a Senior Staff Program Manager to lead a portfolio of complex, cross-functional business initiatives spanning New Product Introduction (NPI), process transformation, go-to-market execution, and organizational rollouts. This is a senior-most individual-contributor role for a seasoned program leader who can independently scope ambiguous initiatives, run multiple large-scale programs concurrently, build and run business-facing delivery infrastructure, manage a broad executive and ELT-level stakeholder map, and proactively surface and resolve risk without oversight or guidance. You will operate as the connective tissue across multiple teams - translating strategy into scoped, owned, and delivered outcomes at company scale.

What You'll Do

Program Scoping & Delivery Ownership

Independently decompose business initiatives (process changes, GTM execution, product rollouts) into scoped workstreams, deliverables, and owners with minimal guidance.

Own and concurrently manage a portfolio of multiple large-scale, high-complexity programs, prioritizing and sequencing across them without significant oversight.

Build and manage business-facing master schedules - readiness reviews, enablement windows, go-live dates, retrospectives, and critical deadlines - across complex, multi-phase rollouts.

Run delivery rituals, including steering committees, change-management syncs, readiness checkpoints, and retrospectives, and drive execution discipline across owned programs.

Establish consistent meeting cadences with clear ownership and follow-through.

Risk & Dependency Management

Proactively identify and mitigate program and portfolio-level risk, resolving it independently before executive or ELT escalation is required.

Map cross-functional dependencies across multiple teams and resolve hand-offs and approvals independently, including dependencies that span concurrent programs.

Drive dependency management and unblock execution risk across workstreams and across the broader program portfolio.

Proactively surface business, operational, and change-adoption risk, partnering directly with functional and executive leaders on mitigation and owning the business risk narrative.

Stakeholder & Executive Engagement

Manage a broad stakeholder map, including regular, direct engagement with Executive Leadership Team (ELT) members; run decision forums focused on business outcomes.

Deliver concise, ELT-ready updates with clear risks, asks, and decisions; present confidently and independently to Director/VP/ELT-level leadership.

Serve as a trusted advisor to executive stakeholders, shaping how strategic decisions get made rather than simply reporting status.

Strengthen storytelling, prioritization, and influence skills to shape stakeholder decisions across the organization.

Business Process & Program Health

Hold strong fluency in business processes, Program/Project Management best practices, and functional tools to plan realistically and partner credibly with stakeholders at all levels.

Lead business process/design review sessions, driving trade-off discussions to a workable consensus across multiple concurrent initiatives.

Define and track business-specific program health KPIs - adoption, satisfaction, cost savings, etc. - across the full program portfolio.

Improve business delivery processes (change management, governance, intake/prioritization models) in partnership with functional teams and senior leadership.

Improve visibility and predictability across the full portfolio of assigned programs.

Practice Contribution & Continuous Improvement

Lead retrospectives, capture actionable lessons learned, and contribute templates/playbooks to the broader Program Management practice; mentor other Program and Staff Program Managers.

Maintain high-quality program artifacts, including roadmaps with timelines, RACI, RAID logs, decision logs, and executive updates, across all owned programs.

Shape program management standards and operating rhythms used across the broader organization.

Business & Strategic Acumen

Build working knowledge of customer needs and market expectations to ensure program outcomes align with customer experience, not just internal delivery goals.

Connect individual programs directly to company strategy and OKRs, and shape portfolio-level scope so it advances stated business priorities.

Apply financial acumen - budget management, ROI/cost-benefit analysis, commercial impact - to program and portfolio decisions and communicate impact to ELT-level leadership.

What You Bring

10+ years leading complex, cross-functional programs in a business, GTM, or NPI context, including experience managing multiple large-scale programs concurrently with minimal oversight.

A track record of operating independently at a Staff or Senior Staff level, with demonstrated readiness to engage regularly with ELT-level stakeholders.

Demonstrated ability to build and manage master schedules, RAID logs, RACI matrices, and executive/ELT-level program artifacts across a portfolio of programs.

Strong working knowledge of core functional program/project management tools (Jira, Confluence, MS suite, etc.).

Proven experience running steering committees and decision forums with Director/VP/ELT-level stakeholders, and acting as a trusted advisor rather than a status reporter.

Excellent executive communication and storytelling skills, with the ability to distill complex, concurrent programs into clear risks, asks, and decisions for the most senior audiences.

Financial acumen, including budget management and ROI/cost-benefit analysis at a portfolio level.

A strong bias toward proactive risk identification and independent problem-solving, with excellent judgment on when - and when not - to escalate.

Experience developing and implementing best practices, and mentoring other program managers on program management standards, templates, and playbooks.

Why This Role

This is a high-visibility, high-autonomy position for a seasoned program leader who wants to shape how the organization delivers its most strategically important, large-scale initiatives - with regular exposure to the Executive Leadership Team and broad cross-functional influence across the business.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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More about this job

Responsibilities

The Senior Staff Program Manager will lead complex, cross-functional business initiatives including new product introductions and process transformations. They will act as a connective tissue across teams, managing large-scale programs and engaging directly with executive leadership to drive strategic outcomes.

Requirements

Candidates must have 10+ years of experience leading complex, cross-functional programs with a proven track record of operating at a senior level. Strong executive communication, financial acumen, and the ability to independently manage large-scale portfolios are essential for this role.

Skills

Program management
New product introduction
Stakeholder management
Risk management
Strategic planning
Cross-functional leadership
Go-to-market execution
Process transformation
Executive communication
Budget management
Dependency management
Change management
Data analysis
Project management tools
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Program Management
NPI
GTM
Cybersecurity
IT Management
Jira
Confluence
RACI
RAID
Executive Leadership
Business Process
Operational Efficiency
Portfolio Management
Change Management
ROI
Cost-benefit Analysis
Steering Committees
Cross-functional
Strategy
OKRs
Software
Technology
Management
Consulting
Security

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