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Cashier Part Time - NIAGARA FALLS
The Home Depot Canada
Niagara Falls, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
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Receiving Part Time (BARRHAVEN)
The Home Depot Canada
Ottawa, ON
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
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Front End Associate: Part Time - Park Royal
The Home Depot Canada
BC · West Vancouver, BC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
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Order Picker Part Time - BURLINGTON
The Home Depot Canada
Burlington, ON
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
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Cashier Part Time - MISSISSAUGA S
The Home Depot Canada
Mississauga, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
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Associé(e) stationnement (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
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Restaurant Assistant Manager
One Therapy Network
Victoria, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
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SUPERVISEUR 42/78/30
The Home Depot Canada
Moncton, NB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
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Business Development Specialist
Prevision360
Toronto, ON
- Full-time
…Prevision360 to market, we are looking for a Business Development Manager to lead customer acquisition, develop relationships across the startup ecosystem, and help establish the commercial…
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Spécialiste Service Client | Customer Care Specialist Supply Chain
L'Oréal
Montreal, QC
- Full-time
Reporting to the Customer Care Logistics Manager, you lead the order-to-cash lifecycle for our Canadian retail accounts, acting as the key operational bridge between sales and physical…
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Operations Manager – Night Shift
Kohl & Frisch Limited
Toronto, ON
- Full-time
Oversee daily night-shift operations, ensuring productivity, inventory accuracy, operational efficiency, quality, and customer service commitments are consistently achieved.
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Department Supervisor Full Time (BARRIE)
The Home Depot Canada
Barrie, ON
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
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Hourly Supervisor
Aramark Canada
Ottawa, ON
- Full-time
Time to step up your career! This is your moment to shine and lead the way for others too. We're hiring full-time Food Service Supervisors to join our passionate Food Services Team.…
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Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
…rapid diagnosis and resolution of P1 issues in accordance with service level standards. Provides functional guidance to the Manager and/or L2 team by reviewing and accepting tickets/cases…
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Workplace Relations & Investigations Consultant
Niagara Health
St. Catharines, ON
- Temporary
Reporting to the Manager, Workplace Relations, the Workplace Relations & Investigations Consultant is responsible for supporting and advancing Niagara Health's workplace relations programs,…
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Service Delivery Manager
Cognizant
Vancouver, BC
- Full-time
As a Service Delivery Manager, you will make an impact by overseeing the delivery of infrastructure and support services, ensuring service levels are achieved, operational performance is…
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Account Manager-Retail New Truck Sales (Hamilton)
Altruck Rentals
Guelph, ON
- Full-time
The Account Manager for Retail, New Truck Sales is responsible for building and maintaining strong customer relationships, identifying sales opportunities, and achieving sales targets by…
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Restaurant Assistant Manager
One Therapy Network
Kamloops, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
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Account Manager, Client Services
Octacom
Hamilton, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Account Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
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Sales Consultant
Randstad Canada
Burlington, ON
- Full-time
…top talent supply with active client orders. From negotiating service rates to conducting account reviews and overseeing permanent placement workflows, your day ensures exceptional service…
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Client Manager
OpenText
Richmond Hill, ON
- Full-time
…empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join…
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Account Manager - Existing Installations
Schindler Group
Toronto, ON
- $62,000 to $80,000 CAD / year
- Full-time
As an Account Manager Existing Installations (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for elevator and escalator maintenance…
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Campaign Marketing Manager, Customer Lifecycle
STAN AI
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / month
- Full-time
…and we're on a mission to build the world's first AI property manager. Want to come along for the…
Added 14 mins ago
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Manager, Real Estate Operations
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Real Estate Leasing and Development, the Manager, Real Estate Operations will oversee the operational performance of Toronto Pearson’s diverse portfolio…
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Junior Events Manager
Roylo Partners
Toronto, ON
- Full-time
A promotional campaign can involve several moving parts at once: a client brief, an event schedule, marketing materials, team assignments, customer engagement targets, and results to report.

Kaseya

Senior Staff Program Manager

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Senior Staff Program Manager, New Product Introduction (NPI)

About The Role

We are looking for a Senior Staff Program Manager to lead a portfolio of complex, cross-functional business initiatives spanning New Product Introduction (NPI), process transformation, go-to-market execution, and organizational rollouts. This is a senior-most individual-contributor role for a seasoned program leader who can independently scope ambiguous initiatives, run multiple large-scale programs concurrently, build and run business-facing delivery infrastructure, manage a broad executive and ELT-level stakeholder map, and proactively surface and resolve risk without oversight or guidance. You will operate as the connective tissue across multiple teams - translating strategy into scoped, owned, and delivered outcomes at company scale.

What You'll Do

Program Scoping & Delivery Ownership

Independently decompose business initiatives (process changes, GTM execution, product rollouts) into scoped workstreams, deliverables, and owners with minimal guidance.
Own and concurrently manage a portfolio of multiple large-scale, high-complexity programs, prioritizing and sequencing across them without significant oversight.
Build and manage business-facing master schedules - readiness reviews, enablement windows, go-live dates, retrospectives, and critical deadlines - across complex, multi-phase rollouts.
Run delivery rituals, including steering committees, change-management syncs, readiness checkpoints, and retrospectives, and drive execution discipline across owned programs.
Establish consistent meeting cadences with clear ownership and follow-through.

Risk & Dependency Management

Proactively identify and mitigate program and portfolio-level risk, resolving it independently before executive or ELT escalation is required.
Map cross-functional dependencies across multiple teams and resolve hand-offs and approvals independently, including dependencies that span concurrent programs.
Drive dependency management and unblock execution risk across workstreams and across the broader program portfolio.
Proactively surface business, operational, and change-adoption risk, partnering directly with functional and executive leaders on mitigation and owning the business risk narrative.

Stakeholder & Executive Engagement

Manage a broad stakeholder map, including regular, direct engagement with Executive Leadership Team (ELT) members; run decision forums focused on business outcomes.
Deliver concise, ELT-ready updates with clear risks, asks, and decisions; present confidently and independently to Director/VP/ELT-level leadership.
Serve as a trusted advisor to executive stakeholders, shaping how strategic decisions get made rather than simply reporting status.
Strengthen storytelling, prioritization, and influence skills to shape stakeholder decisions across the organization.

Business Process & Program Health

Hold strong fluency in business processes, Program/Project Management best practices, and functional tools to plan realistically and partner credibly with stakeholders at all levels.
Lead business process/design review sessions, driving trade-off discussions to a workable consensus across multiple concurrent initiatives.
Define and track business-specific program health KPIs - adoption, satisfaction, cost savings, etc. - across the full program portfolio.
Improve business delivery processes (change management, governance, intake/prioritization models) in partnership with functional teams and senior leadership.
Improve visibility and predictability across the full portfolio of assigned programs.

Practice Contribution & Continuous Improvement

Lead retrospectives, capture actionable lessons learned, and contribute templates/playbooks to the broader Program Management practice; mentor other Program and Staff Program Managers.
Maintain high-quality program artifacts, including roadmaps with timelines, RACI, RAID logs, decision logs, and executive updates, across all owned programs.
Shape program management standards and operating rhythms used across the broader organization.

Business & Strategic Acumen

Build working knowledge of customer needs and market expectations to ensure program outcomes align with customer experience, not just internal delivery goals.
Connect individual programs directly to company strategy and OKRs, and shape portfolio-level scope so it advances stated business priorities.
Apply financial acumen - budget management, ROI/cost-benefit analysis, commercial impact - to program and portfolio decisions and communicate impact to ELT-level leadership.

What You Bring

10+ years leading complex, cross-functional programs in a business, GTM, or NPI context, including experience managing multiple large-scale programs concurrently with minimal oversight.
A track record of operating independently at a Staff or Senior Staff level, with demonstrated readiness to engage regularly with ELT-level stakeholders.
Demonstrated ability to build and manage master schedules, RAID logs, RACI matrices, and executive/ELT-level program artifacts across a portfolio of programs.
Strong working knowledge of core functional program/project management tools (Jira, Confluence, MS suite, etc.).
Proven experience running steering committees and decision forums with Director/VP/ELT-level stakeholders, and acting as a trusted advisor rather than a status reporter.
Excellent executive communication and storytelling skills, with the ability to distill complex, concurrent programs into clear risks, asks, and decisions for the most senior audiences.
Financial acumen, including budget management and ROI/cost-benefit analysis at a portfolio level.
A strong bias toward proactive risk identification and independent problem-solving, with excellent judgment on when - and when not - to escalate.
Experience developing and implementing best practices, and mentoring other program managers on program management standards, templates, and playbooks.

Why This Role

This is a high-visibility, high-autonomy position for a seasoned program leader who wants to shape how the organization delivers its most strategically important, large-scale initiatives - with regular exposure to the Executive Leadership Team and broad cross-functional influence across the business.

Additional Information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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More about this job

Responsibilities

Lead a portfolio of complex, cross-functional initiatives spanning new product introduction, process transformation, go-to-market execution, and organizational rollouts. Manage schedules, risks, dependencies, executive decision forums, program health metrics, and delivery standards while aligning outcomes with company strategy and customer needs.

Requirements

Requires 10+ years of experience leading complex business, go-to-market, or new product introduction programs, including concurrent large-scale initiatives with minimal oversight. Candidates should demonstrate executive-level communication, program management expertise, financial acumen, proactive risk management, and experience mentoring program managers and improving delivery practices.

Skills

Program Management
New Product Introduction
Cross-Functional Leadership
Program Scoping
Portfolio Management
Master Scheduling
Risk Management
Dependency Management
Executive Communication
Stakeholder Management
Change Management
Business Process Improvement
Financial Acumen
ROI Analysis
Jira
Confluence

Visa sponsorship

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Keywords

New Product Introduction
Program Management
Portfolio Management
Cross-Functional Programs
Go-To-Market
Process Transformation
Organizational Rollouts
Master Schedules
Readiness Reviews
Steering Committees
Change Management
Risk Management
Dependency Management
RAID Logs
RACI Matrices
Executive Communication
Executive Leadership Team
Program Health KPIs
Adoption
Customer Experience
Company Strategy
OKRs
Budget Management
ROI Analysis
Cost-Benefit Analysis
Jira
Confluence
Microsoft Suite
Retrospectives
Program Governance

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