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Added 27 mins ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at…
Added 27 mins ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
…performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at…
Added 1 hour ago
TH
Administrative Co-Ordinator- Department of Diagnostic and Interventional Radiology
The Hospital for Sick Children
Toronto, ON
- Full-time
Lead and coordinate all administrative tasks associated with the daily operations for the Department of Diagnostic and Interventional Radiology. This includes, but is not limited to…
Added 1 hour ago
AC
Database Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
…Architect, and data engineers, the role will strengthen backend operations, support integrations, and reduce the risk of disruption or data…
Added 2 hours ago
OT
Principal Product Manager (AI)
Open Text Corporation
Richmond Hill, ON
- Other
This role reports directly to the Director, Product Management within the Digital Experience (DX) business unit at OpenText.
Added 2 hours ago
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Quality Assurance Specialist
Gastops
Ottawa, ON
- Contract
…critical equipment from the design stage through to in-service operations and support. We design, manufacture, and support advanced equipment sensing and analysis products, including…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 hours ago
AC
Hourly Supervisor- Subway TRU
Aramark Canada
Kamloops, BC
- Full-time
The Subway Hourly Supervisor is responsible for overseeing the daily operations of the Subway location at Thompson Rivers University, ensuring exceptional customer service, consistent food…
Added 3 hours ago
AC
Hourly Supervisor- Den Pub & Auxiliary
Aramark Canada
Kamloops, BC
- Full-time
…Services Supervisor, you are responsible for the day-to-day operations, staff leadership, and service delivery across multiple food service outlets at Thompson Rivers University, including…
Added 4 hours ago
AI
VP Aviation & Chief Pilot
AIRmarket Inc.
AB · Edmonton, AB
- Full-time
At a glance: Lead AIRmarket's Flight Operations team as VP Aviation and Chief Pilot. Based in Edmonton, AB and reporting to the CEO, this role is an integral part of the leadership team. We…
Added 4 hours ago
C
Sales Associate III
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 4 hours ago
C
Sales Associate II
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 5 hours ago
RS
QHSE Administrator (Contract position up to 18 months)
Rockwood Service Corporation
Red Deer, AB
- Full-time
…As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…
Added 5 hours ago
A
Business Development Manager (Agriculture)
AdvancedAg
Raymond, AB
- Contract
This role connects business strategy with practical execution. Working closely with the CEO, Director of Sales, and other departments, the Business Development Manager will develop…
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 5 hours ago
NI
Financial Director
Nobis Inc
Markham, ON
- $100,000 to $150,000 CAD / year
- Full-time
We are hiring a Director of Finance to lead financial strategy and operations across Nobis and the InnoVision Group, its parent company. This role sits at the intersection of global…
Added 6 hours ago
HC
Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through…
Added 6 hours ago
ST
Manufacturing Engineer
Sinclair Technologies
Aurora, ON
- $50,000 to $80,000 CAD / year
- Full-time
…partnering with Engineering, Production, Quality, Supply Chain, Product Management, and suppliers to ensure successful new product introduction, efficient production operations, consistent…
Added 6 hours ago
CR
Manager HCM Applications Support
Chartwell Retirement Residences
Mississauga, ON
- Full-time
Reporting to the Director, Information Systems, the Manager, HCM Operations Support is responsible for the day-to-day operational support, stability, maintenance, and service delivery of…
Added 6 hours ago
B
Associate Director, Though Leader Liaison (East) – Rare Disease
Biogen
Field, BC
- Full-time
As the Associate Director, Thought Leader Liaison (TLL), you will execute strategies and tactics for our Neuromuscular Rare Disease Franchise. This position reports into the marketing…
Added 6 hours ago
NB
Cash Management, Services Officer - National Client Group
National Bank of Canada
Calgary, AB
- Full-time
Calgary, Alberta, and reporting to the Managing Director & Head, National
Added 6 hours ago
S-
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation – Toronto, ON
Added 6 hours ago
S-
Director & Head, Global Capital Markets (GCM) Product, GCM Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
The Director & Head, GCM Product, contributes to defining and executing the product vision, roadmap and delivery strategy for one or more Global Capital Markets (GCM) investment journeys.…
Added 6 hours ago
T
Hub Manager (Mississauga)
Trexity
Mississauga, ON
- Full-time
You'll work closely with Courier Operations, Merchant Success, Support, and Product to fix root causes, not just symptoms. What you learn on the floor will shape how Trexity designs hubs in…
Added 6 hours ago
XT
National Lead- Business Development Division
Xcite Tech
ON · Ontario, Canada
- Full-time
…strategy, develop a high-performing team, and progress toward a Director-level…

Kaseya

Senior Staff Program Manager

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Senior Staff Program Manager, New Product Introduction (NPI)

About The Role

We are looking for a Senior Staff Program Manager to lead a portfolio of complex, cross-functional business initiatives spanning New Product Introduction (NPI), process transformation, go-to-market execution, and organizational rollouts. This is a senior-most individual-contributor role for a seasoned program leader who can independently scope ambiguous initiatives, run multiple large-scale programs concurrently, build and run business-facing delivery infrastructure, manage a broad executive and ELT-level stakeholder map, and proactively surface and resolve risk without oversight or guidance. You will operate as the connective tissue across multiple teams - translating strategy into scoped, owned, and delivered outcomes at company scale.

What You'll Do

Program Scoping & Delivery Ownership

Independently decompose business initiatives (process changes, GTM execution, product rollouts) into scoped workstreams, deliverables, and owners with minimal guidance.
Own and concurrently manage a portfolio of multiple large-scale, high-complexity programs, prioritizing and sequencing across them without significant oversight.
Build and manage business-facing master schedules - readiness reviews, enablement windows, go-live dates, retrospectives, and critical deadlines - across complex, multi-phase rollouts.
Run delivery rituals, including steering committees, change-management syncs, readiness checkpoints, and retrospectives, and drive execution discipline across owned programs.
Establish consistent meeting cadences with clear ownership and follow-through.

Risk & Dependency Management

Proactively identify and mitigate program and portfolio-level risk, resolving it independently before executive or ELT escalation is required.
Map cross-functional dependencies across multiple teams and resolve hand-offs and approvals independently, including dependencies that span concurrent programs.
Drive dependency management and unblock execution risk across workstreams and across the broader program portfolio.
Proactively surface business, operational, and change-adoption risk, partnering directly with functional and executive leaders on mitigation and owning the business risk narrative.

Stakeholder & Executive Engagement

Manage a broad stakeholder map, including regular, direct engagement with Executive Leadership Team (ELT) members; run decision forums focused on business outcomes.
Deliver concise, ELT-ready updates with clear risks, asks, and decisions; present confidently and independently to Director/VP/ELT-level leadership.
Serve as a trusted advisor to executive stakeholders, shaping how strategic decisions get made rather than simply reporting status.
Strengthen storytelling, prioritization, and influence skills to shape stakeholder decisions across the organization.

Business Process & Program Health

Hold strong fluency in business processes, Program/Project Management best practices, and functional tools to plan realistically and partner credibly with stakeholders at all levels.
Lead business process/design review sessions, driving trade-off discussions to a workable consensus across multiple concurrent initiatives.
Define and track business-specific program health KPIs - adoption, satisfaction, cost savings, etc. - across the full program portfolio.
Improve business delivery processes (change management, governance, intake/prioritization models) in partnership with functional teams and senior leadership.
Improve visibility and predictability across the full portfolio of assigned programs.

Practice Contribution & Continuous Improvement

Lead retrospectives, capture actionable lessons learned, and contribute templates/playbooks to the broader Program Management practice; mentor other Program and Staff Program Managers.
Maintain high-quality program artifacts, including roadmaps with timelines, RACI, RAID logs, decision logs, and executive updates, across all owned programs.
Shape program management standards and operating rhythms used across the broader organization.

Business & Strategic Acumen

Build working knowledge of customer needs and market expectations to ensure program outcomes align with customer experience, not just internal delivery goals.
Connect individual programs directly to company strategy and OKRs, and shape portfolio-level scope so it advances stated business priorities.
Apply financial acumen - budget management, ROI/cost-benefit analysis, commercial impact - to program and portfolio decisions and communicate impact to ELT-level leadership.

What You Bring

10+ years leading complex, cross-functional programs in a business, GTM, or NPI context, including experience managing multiple large-scale programs concurrently with minimal oversight.
A track record of operating independently at a Staff or Senior Staff level, with demonstrated readiness to engage regularly with ELT-level stakeholders.
Demonstrated ability to build and manage master schedules, RAID logs, RACI matrices, and executive/ELT-level program artifacts across a portfolio of programs.
Strong working knowledge of core functional program/project management tools (Jira, Confluence, MS suite, etc.).
Proven experience running steering committees and decision forums with Director/VP/ELT-level stakeholders, and acting as a trusted advisor rather than a status reporter.
Excellent executive communication and storytelling skills, with the ability to distill complex, concurrent programs into clear risks, asks, and decisions for the most senior audiences.
Financial acumen, including budget management and ROI/cost-benefit analysis at a portfolio level.
A strong bias toward proactive risk identification and independent problem-solving, with excellent judgment on when - and when not - to escalate.
Experience developing and implementing best practices, and mentoring other program managers on program management standards, templates, and playbooks.

Why This Role

This is a high-visibility, high-autonomy position for a seasoned program leader who wants to shape how the organization delivers its most strategically important, large-scale initiatives - with regular exposure to the Executive Leadership Team and broad cross-functional influence across the business.

Additional Information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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More about this job

Responsibilities

Lead a portfolio of complex, cross-functional initiatives spanning new product introduction, process transformation, go-to-market execution, and organizational rollouts. Manage schedules, risks, dependencies, executive decision forums, program health metrics, and delivery standards while aligning outcomes with company strategy and customer needs.

Requirements

Requires 10+ years of experience leading complex business, go-to-market, or new product introduction programs, including concurrent large-scale initiatives with minimal oversight. Candidates should demonstrate executive-level communication, program management expertise, financial acumen, proactive risk management, and experience mentoring program managers and improving delivery practices.

Skills

Program Management
New Product Introduction
Cross-Functional Leadership
Program Scoping
Portfolio Management
Master Scheduling
Risk Management
Dependency Management
Executive Communication
Stakeholder Management
Change Management
Business Process Improvement
Financial Acumen
ROI Analysis
Jira
Confluence

Visa sponsorship

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Keywords

New Product Introduction
Program Management
Portfolio Management
Cross-Functional Programs
Go-To-Market
Process Transformation
Organizational Rollouts
Master Schedules
Readiness Reviews
Steering Committees
Change Management
Risk Management
Dependency Management
RAID Logs
RACI Matrices
Executive Communication
Executive Leadership Team
Program Health KPIs
Adoption
Customer Experience
Company Strategy
OKRs
Budget Management
ROI Analysis
Cost-Benefit Analysis
Jira
Confluence
Microsoft Suite
Retrospectives
Program Governance

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