Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 5, 2026

Hiring at a glance

View jobs

Open jobs: 3,486
Employers: 759

Advertised starting pay

Average starting payCAD / hour: $18.72Across 562 listings
Average starting payCAD / year: $48,376Across 89 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%211 listings
On-site: 93%3,240 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (430), Circle K (289).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 5 days ago
WR
Customer Service Representative - CONTRACT 6 months
Westlake Royal Building Products
Ottawa, ON
- Full-time
The function of this contract position is to provide customers with high quality service and identify material required to complete customer orders. The incumbent will maintain an organized…
Added 5 days ago
WP
Customer Service Representative
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Added 5 days ago
MM
Customer Service Representative
Malach Metal & Machining
Brossard, QC
- Full-time
Malach Metal and Machining is a Manitoba based manufacturer known for precision, craftsmanship, and reliable service. We take pride in the work we produce and the people who make it…
Added 5 days ago
PÀ
Préposé/préposée au service à la clientèle
Place à l'emploi – Longueuil Rive-Sud
Longueuil, QC
- Full-time
This website uses a security service to protect against malicious bots. This page is displayed while the website verifies you are not a bot.
Added 5 days ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
Added 5 days ago
C
Automotive Customer Service Representative (On-Site)
Concentrix
Belleville, ON
- Full-time
Join a world-class team in Belleville, ON, as an Automotive Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 5 days ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 5 days ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
Added 5 days ago
W
Customer Service Representative - CONTRACT 6 months
Westlake
Ottawa, ON · Distribution - Ottawa
- Full-time
The function of this contract position is to provide customers with high quality service and identify material required to complete customer orders. The incumbent will maintain an organized…
Added 5 days ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
Added 5 days ago
B
Customer Service Representative
BMO
Elora, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 days ago
B
Customer Service Representative
BMO
Orillia, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 days ago
Customer Service Representative - Ouellette & Park, Windsor (18.75 hrs/week)
Scotiabank
Windsor, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 5 days ago
EM
Customer Service Representative - Bridgewater
Enterprise Mobility
Bridgewater, NS
- $18 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Full-time
Added 5 days ago
Customer Service Representative I
Kastle Systems
Calgary, AB
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 5 days ago
W
Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
Added 5 days ago
Bilingual Customer Service Representative, Travel Insurance
Recrute Action
QC · Sherbrooke, Montréal, Quebec
Added 5 days ago
CB
Customer Service Representative
Canadian Bearings
St. Catherines
- Full-time
…worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision…
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
Added 5 days ago
E
Customer Service Representative - Woodstock
Enterprise
Woodstock, NB
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 5 days ago
Overnight Customer Service Representative
Circle K
Mount Uniacke, NS
As a Customer Service Representative, you will enjoy:

Kastle Systems

Customer Service Representative I

UNAVAILABLE, Calgary, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 30, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

Join the leader in providing smarter solutions for a safer world.

The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.

At Kastle, the best Client Services Representative is genuinely excited to help customers. You will serve as a daily business contact for an assigned group of customers in a face paced environment, and will be responsible for responding to customer requests, trouble shooting, and resolving issues. You are patient, empathetic, and passionately communicative. You love to solve problems and can put yourself in our customers' shoes. The Client Services Representative is a mastermind of finding creative ways to deliver exceptional client experiences and to resolve complex client problems. This is a great opportunity to learn our business by being on the front lines supporting clients and customers, socializing the Kastle value proposition, and representing client needs and goals within the organization.

In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!

Responsibilities

Customer first mindset - responds to clients in a timely and high-quality manner while adhering to Kastle policies and standards.
Ensures that client issues and requests are addressed to full resolution in an efficient and satisfactory manner.
Works closely with internal teams to maintain a continuous knowledge of projects and proactively communicates potential issues and/or opportunities within or related to the project.
Aware and in pursuit of opportunities for account growth and new business, involving Sales, Client Services, Business Development support.
Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Communicates the client's goals and represent the client's interests to the team.
Reports to Manager, providing regular input on all client account activity, including status and call reports as required.

Qualifications

Bachelor’s degree or 1-3 years of customer service experience preferred.
Clear speaking voice, excellent telephone manner and professional writing skills.
Excellent organizational skills and ability to manage multiple competing priorities.
Technical and analytical skills; ability to learn new programs, systems, and applications.
Master troubleshooter; use logic and critical thinking skills to assess, prioritize, and solve problems.
Ability to work as a team player in a fast paced professional environment
Demonstrated sense of urgency in resolving customer needs.

Company Overview

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative serves as a primary point of contact for clients, managing requests and resolving complex issues in a fast-paced environment. They also collaborate with internal teams to support account growth and ensure client goals are effectively represented.

Requirements

Candidates should possess a bachelor's degree or 1-3 years of relevant customer service experience. Strong organizational, analytical, and communication skills are required to manage multiple priorities and troubleshoot client problems effectively.

Skills

Customer service
Troubleshooting
Communication
Problem solving
Critical thinking
Organizational skills
Time management
Analytical skills
Interpersonal skills
Technical aptitude
Account management
Conflict resolution
Professional writing
Telephone etiquette

Benefits

Medical
Dental
Vision
401k
Tuition assistance
Training assistance
BrightHorizons lifestyle assistance
Wellness program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Property Technology
Security Solutions
Access Control
Video Monitoring
Account Management
Troubleshooting
Client Relations
Business Development
Critical Thinking
Commercial Real Estate
Multifamily Real Estate
Construction
Education
Integrated Security
Project Management
Communication Skills
Analytical Skills

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