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Added 5 mins ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Our team is known as industry leaders. We’ve earned our reputation through consistent delivery of financing programs with the most efficient transaction process and superior customer…
Added 5 mins ago
Customer Account Executive III (Hybrid)
Nitro
Toronto, ON
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer…
Added 5 mins ago
FL
Assistant Manager
Foot Locker
Oshawa, ON
- Full-time
The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving…
Added 5 mins ago
ML
Chief Power Engineer
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
The 2nd Class Chief Power Engineer reports directly to the Reliability Leader. Under your leadership, a team of stationary engineers will safely operate and maintain critical plant assets…
Added 5 mins ago
TG
PLC Programmer
Tri-Mach Group (TMG)
Stratford, ON
- Full-time
Industrial Contracting Solutions Inc. (ICS) is an industry leader in smart electrical solutions serving a variety of essential industries, ranging across the food supply chain from…
Added 5 mins ago
ML
Material Supply and Planning Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
The Material Supply and Planning Manager is a key member of the Lagimodiere Site Leadership Team, responsible for integrating production planning, material supply, inventory management, and…
Added 5 mins ago
ML
Head of Cyber Risk and Compliance
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
…threat landscape. This role sets the strategy, advances modern security capabilities, and enables secure innovation while aligning cybersecurity priorities to Maple Leaf Foods’ business…
Added 5 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 20 mins ago
Detailer
Driving Force Group of Companies Recruitment Team
BC · Langley Township, BC
…attitude and people-first culture, we’ve grown into an industry leader, operating across Canada and the United States, spanning over 40 locations with over 600 +…
Added 20 mins ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
As the Manager, Talent Acquisition, you will lead a team of Recruiters supporting Maple Leaf Foods across Manufacturing, Commercial, and Corporate functions. Reporting to the Director,…
Added 20 mins ago
ML
Automation Manager
Maple Leaf Foods Inc
ON · Hannon, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Automation Leader is a key position within the Heritage facility whose responsibilities within a start-up and production environment will include developing the Automation strategy for…
Added 20 mins ago
ML
Marketing Associate - Brand
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
As a key member of the Brand team, the Brand Marketing Associate plays an integral role in building some of Canada's most iconic and trusted food brands. This role is ideal for a curious,…
Added 20 mins ago
JS
Licensed Electrician (442A) - Rotating Continental Shift
JFE Shoji Power Canada Inc.
Burlington, ON
- Full-time
…embraces safety. We have a proactive safety attitude where every team member is empowered to care for each other and take responsibility for keeping everyone safe. By embodying the ICare…
Added 20 mins ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
Collaborate with the Site Leader to ensure delivery of site targets and uphold LPS standards throughout the facility.
Added 20 mins ago
CU
Managing Director, Regulatory Enablement
Credit Union Deposit Guarantee Corporation (Alberta)
AB · Greater Edmonton Metropolitan Area
- Full-time
…increase the visibility and influence of the Regulatory Enablement team. They will be a credible ambassador with regulated entities and other interest holders, able to communicate complex…
Added 35 mins ago
U
Production Supervisor (Afternoon Shift) - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations…
Added 35 mins ago
OH
Lead, Capacity, Access and Flow
Ontario Health
Kingston, ON · Ottawa, ON · Peterborough, ON · Port Hope, ON · Whitby, ON
- Full-time
Added 35 mins ago
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Facility Supervisor
BGIS
Lethbridge, AB
- Full-time
Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise…
Added 50 mins ago
B
AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 50 mins ago
Security Guard (Reserve Team) - Mission Critical Facility
Securitas Canada
Toronto, ON
Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public…
Added 50 mins ago
Director of Restaurant Operations
SSP
Ottawa, ON
If you are a dynamic leader with a proven track record in restaurant operations management, we invite you to apply for this exciting opportunity. We offer competitive compensation packages…
Added 50 mins ago
Communications Specialist - YNSE
Aecon
Toronto, ON · North York, ON
…through the unique talents and collaborative spirit of every team member. If you’re inspired to make a difference through future-building projects, join our best-in-class…
Added 50 mins ago
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Directeur(trice) / Director - Digital Platforms & Delivery Excellence
Genetec
Montreal, QC
- Full-time
Ce poste est idéal pour un(e) leader pragmatique et axé sur l'exécution, capable d'améliorer la qualité, la cohérence et les performances de livraison tout en établissant des partenariats…
Added 50 mins ago
CU
Managing Director, Finance & Operations
Credit Union Deposit Guarantee Corporation (Alberta)
AB · Greater Edmonton Metropolitan Area
- Full-time
…Guarantee Corporation (CUDGC) has helped protect the financial security of Alberta credit union members for more than 50 years. Originally created to insure 100% of deposits, CUDGC has…
Added 50 mins ago
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Head of Sales
GREENTEC
Cambridge, ON
- Full-time
For over 30 years, Greentec is a leader in IT asset disposition and e-waste recycling, committed to environmental sustainability and secure data destruction.

Kastle Systems

Customer Service Representative I

UNAVAILABLE, Calgary, AB, Canada

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Job details

Apply by: Oct 30, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

Join the leader in providing smarter solutions for a safer world.

The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.

At Kastle, the best Client Services Representative is genuinely excited to help customers. You will serve as a daily business contact for an assigned group of customers in a face paced environment, and will be responsible for responding to customer requests, trouble shooting, and resolving issues. You are patient, empathetic, and passionately communicative. You love to solve problems and can put yourself in our customers' shoes. The Client Services Representative is a mastermind of finding creative ways to deliver exceptional client experiences and to resolve complex client problems. This is a great opportunity to learn our business by being on the front lines supporting clients and customers, socializing the Kastle value proposition, and representing client needs and goals within the organization.

In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!

Responsibilities

Customer first mindset - responds to clients in a timely and high-quality manner while adhering to Kastle policies and standards.
Ensures that client issues and requests are addressed to full resolution in an efficient and satisfactory manner.
Works closely with internal teams to maintain a continuous knowledge of projects and proactively communicates potential issues and/or opportunities within or related to the project.
Aware and in pursuit of opportunities for account growth and new business, involving Sales, Client Services, Business Development support.
Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Communicates the client's goals and represent the client's interests to the team.
Reports to Manager, providing regular input on all client account activity, including status and call reports as required.

Qualifications

Bachelor’s degree or 1-3 years of customer service experience preferred.
Clear speaking voice, excellent telephone manner and professional writing skills.
Excellent organizational skills and ability to manage multiple competing priorities.
Technical and analytical skills; ability to learn new programs, systems, and applications.
Master troubleshooter; use logic and critical thinking skills to assess, prioritize, and solve problems.
Ability to work as a team player in a fast paced professional environment
Demonstrated sense of urgency in resolving customer needs.

Company Overview

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

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More about this job

Responsibilities

The Customer Service Representative serves as a primary point of contact for clients, managing requests and resolving complex issues in a fast-paced environment. They also collaborate with internal teams to support account growth and ensure client goals are effectively represented.

Requirements

Candidates should possess a bachelor's degree or 1-3 years of relevant customer service experience. Strong organizational, analytical, and communication skills are required to manage multiple priorities and troubleshoot client problems effectively.

Skills

Customer service
Troubleshooting
Communication
Problem solving
Critical thinking
Organizational skills
Time management
Analytical skills
Interpersonal skills
Technical aptitude
Account management
Conflict resolution
Professional writing
Telephone etiquette

Benefits

Medical
Dental
Vision
401k
Tuition assistance
Training assistance
BrightHorizons lifestyle assistance
Wellness program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Property Technology
Security Solutions
Access Control
Video Monitoring
Account Management
Troubleshooting
Client Relations
Business Development
Critical Thinking
Commercial Real Estate
Multifamily Real Estate
Construction
Education
Integrated Security
Project Management
Communication Skills
Analytical Skills

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