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Added 11 mins ago
FE
Inside sales representative
Franklin Empire Inc.
Trois-Rivières, QC
- Full-time
Conduct sales transactions through Internet-based electronic commerce
Added 11 mins ago
FE
Inside sales representative
Franklin Empire Inc.
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Conduct sales transactions through Internet-based electronic commerce
Added 26 mins ago
FE
Inside sales representative
Franklin Empire Inc.
MB · Saint-Laurent, MB
- Full-time
Conduct sales transactions through Internet-based electronic commerce
Added 3 hours ago
D
Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
To maintain and develop existing customers through appropriate propositions and ethical sales methods to optimise the quality of service, business growth, and customer satisfaction.
Added 5 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies North America
Vancouver, BC
- Full-time
…dispute resolution while partnering with project managers, sales teams, and customers to improve collections and reduce bad debt. The position also supports reporting, maintains accurate…
Added 6 hours ago
TM
Wireless Sales Representative
The Mobile Shop
Grande Prairie, AB
- Full-time
Join us at The Mobile Shop located inside Real Canadian Superstore!
Added 7 hours ago
NL
Inside Sales Specialist
Northern Lights Fiber
Calgary, AB
- Full-time
Role Description The Inside Sales Specialist is a full-time, hybrid role based in Calgary, AB, with flexibility for some work from home. In this role, you will handle inbound and outbound…
Added 7 hours ago
R
Department Manager (Seasonal, Inside & Outside Lawn and Garden)
RONA
Langford, BC
- Temporary
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 7 hours ago
TT
Inside Sales Coordinator
Top Tier Talent Group
Toronto, ON
- Full-time
This is an Inside Sales Coordinator position supporting program managers with new business quotations, customer pricing, and commercial coordination within a Tier 1 automotive manufacturing…
Added 7 hours ago
L
Legal Engineer
Legora
Toronto, ON
- Full-time
Be the voice of the user inside Legora - sharing insights that directly inform product development, roadmap priorities, and strategic direction.
Added 10 hours ago
LD
Stocking Team Member / Casual
London Drugs Limited
Richmond, BC
- $18.25 to $21.04 CAD / hour
- Other
The Stock Service team members will be responsible for moving items between sales and stock areas, cleaning store surfaces, and other Stock Service related duties, as required. This team is…
Added 10 hours ago
LD
Stock Service Overnight Shift
London Drugs Limited
Richmond, BC
- $17.4 CAD / hour
- Other
The overnight Stocking Team is responsible for merchandising and cleanup of the general sales floor, ensuring the store is stocked and ready for opening. This team is vital to the…
Added 10 hours ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Burnaby, BC
- $21.36 to $23.98 CAD / hour
- Other
The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good…
Added 10 hours ago
ED
Sales Executive
Espresso Dolce
Toronto, ON
- Part-time
Role Description The Sales Executive role is a part-time, hybrid position based in Toronto, ON, with some work-from-home flexibility. In this role, the Sales Executive will engage with…
Added 10 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies
Vancouver, BC
- $47,000 to $55,000 CAD / year
- Full-time
…dispute resolution while partnering with project managers, sales teams, and customers to improve collections and reduce bad debt. The position also supports reporting, maintains accurate…
Added 11 hours ago
C
Temporary Sales Support Associate
Coach
Toronto, ON
- Part-time
1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Added 11 hours ago
C
Temporary Cashier
Coach
Toronto, ON
- Part-time
…experience at Coach. This position ensures efficient, friendly service at the cashwrap while maintaining operational accuracy and supporting team development. Acting as a brand ambassador,…
Added 11 hours ago
LD
Stocking Team Member / Casual
London Drugs Limited
Surrey, BC · South Surrey, BC
- Other
The Stocking Team is responsible for providing physical assistance in moving merchandise between sales and stock areas, as well as general housekeeping, wrapping at cash check outs, and…
Added 11 hours ago
C
Temporary Sales Support Associate
Coach
AB · Edmonton, AB
- Part-time
1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Added 11 hours ago
C
Account Executive - Canada
Cisco
Calgary, AB
- Full-time
Join Cisco’s Global Virtual Sales organization - one of our fastest-growing sales teams, and the talent engine for Cisco Sales that consistently delivers profitable growth. We serve the…
Added 11 hours ago
C
Temporary Sales Support Associate
Coach
Ottawa, ON
- Part-time
1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Added 12 hours ago
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Account Manager-EN
Noramco
Mississauga, ON
- Full-time
Previous Sales/Inside Sales experience in the Canadian Electrical Industry is required
Added 12 hours ago
EC
Inside Account Manager
EMCO Corporation
Grande Prairie, AB
- Full-time
As an Inside Account Manager, you will develop lasting, ethical customer relationships to maximize the profitable sales for each customer in an effort to grow profit sharing at the Profit…
Added 12 hours ago
SH
Retail Sales Associate
Sunglass Hut
Regina, SK
- Part-time
…immersive retail experiences, to open Sunglass Hut shop-in-shops inside Cabela’s stores across North America. If you have a passion for inspiring others to enjoy and explore the great…
Added 12 hours ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Certified Sales & Rentals is growing, and we're on the lookout for a passionate, detail driven Inside Sales Representative, whose primary responsibilities are processing order desk sales,…

kate spade new york

Supervisor I

AB, Canada
Ksny West Edmonton Mall, Canada

$18.50-$24.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $18.50-$24.00
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to kate spade new york standards. Acting as a brand ambassador, the Supervisor sets the tone on the sales floor, leads by example, and consistently elevates service, selling behaviors, and operational excellence.

Sales & KPIs

Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.

Client & Service Excellence

Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.

Model kate spade service behaviors (“host of the party” - meet, greet, create conversations), setting the scene for strong relationships and needs discovery.

Leadership & People Development

Coach team on goals and performance; support recruitment, onboarding, and ongoing development.

Support recruitment, onboarding, role modeling, and ongoing training.

Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team.

Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically.

Operational Excellence & Compliance

Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and securing the facility (key-holding responsibilities).

Accurately process POS transactions and inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity.

Keep an organized stockroom; direct timely replenishment to ensure availability on the sales floor.

Omni-Channel, Digital & Data

Drive omni-channel and virtual selling initiatives, including live-stream shopping.

Promote brand-safe social media engagement and awareness of trends.

Lead customer data capture to grow loyalty and repeat purchases.

Requirements:

Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.

2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred). A combination of education and experience will be considered.

Ability to communicate effectively with customers and staff and confidently navigate the sales floor.

Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.

Social media literacy and understanding of platform trends.

Comfort with omni-channel/virtual selling tools and clienteling systems.

Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$18.50-$24.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

The Supervisor supports store leadership by driving sales productivity, managing KPIs, and fostering a high-energy, customer-first environment. They are responsible for team development, operational compliance, and executing omni-channel initiatives to ensure store success.

Requirements

Candidates must have at least 2 years of retail management or floor leadership experience, preferably in a luxury or premium environment. Strong communication skills, proficiency in Microsoft Office, and the ability to work a flexible schedule including nights and weekends are required.

Skills

Sales leadership
Team building
Coaching
KPI analysis
Client development
Inventory management
Cash handling
Visual merchandising
Omni-channel selling
Customer service
Communication
Microsoft Office
Social media literacy
Operational excellence
Recruitment

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Commuter benefits
Disability insurance
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury retail
Sales management
KPIs
Clienteling
Omni-channel
Inventory control
POS systems
Team leadership
Customer experience
Visual merchandising
Cash management
Recruitment
Onboarding
Training
Social media
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Brand ambassador
Operational compliance
Stockroom management
Virtual selling
Live-stream shopping

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