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Added 1 hour ago
B
Cleaning Supervisor
BGIS
Medicine Hat, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 1 hour ago
GW
Legal Administrative Assistant
Gowling WLG
Hamilton, ON
- $52,000 to $62,000 CAD / year
- Full-time
Create, monitor and maintain client files for better file management and client service.
Added 1 hour ago
S
[26-115] Infant Development Consultant – Temporary X 2
SOURCES
Surrey, BC
- Temporary
The Infant Development Consultant provides integrated family centered developmental services and supports children and families within the service delivery area.
Added 1 hour ago
FOH Keyholder
Fire & Flower Inc.
Victoria, BC
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 2 hours ago
Exterior Cleaner / Groundskeeper – Mall & Parking Lot (Burnaby, BC)
Kandor
Burnaby, BC
Gain practical, on-the-job experience across cleaning operations, quality assurance, client service, scheduling, compliance, and leadership support. This is a strong pathway to develop real…
Added 3 hours ago
UO
Student Services Support Coordinator
University of Waterloo
Stratford, ON · Digital Media Stratford
- Full-time
Ability to meet and communicate service standards, and track client satisfaction.
Added 3 hours ago
DG
Superviseur des services alimentaires
Dexterra Group
Sainte-Anne-de-Bellevue, QC
- Full-time
Le superviseur du service alimentaire assiste le responsable de service dans la coordination des activités des associés du service alimentaire, tout en maintenant les normes et niveaux de…
Added 3 hours ago
Health Unit Aide
Fraser Health
Burnaby, BC · New Westminster, BC
Under the general supervision of the Admin Supervisor, the Health Unit Aide assists Public Health Unit Teams in a variety of support and service areas such as vaccine management, inventory…
Added 3 hours ago
Health Unit Aide
Fraser Health
Delta, BC · White Rock, BC
Under the general supervision of the Admin Supervisor, the Health Unit Aide assists Public Health Unit Teams in a variety of support and service areas such as vaccine management, inventory…
Added 3 hours ago
FH
Administrative Support Clerk, Public Health
Fraser Health
Chilliwack, BC
- Full-time
Under the general supervision of the Public Health Administrative Supervisor performs a variety of administrative support functions such as providing reception services, typing technical…
Added 3 hours ago
FH
Coordinator, Education, Training and Development
Fraser Health
Surrey, BC
- Full-time
…support organizational priorities, and contribute to exceptional service delivery across the health…
Added 4 hours ago
TC
Disability Service Worker (complex needs), Full-Time
Taproot Community Support Services
Slave Lake, AB
- Full-time
The Disability Services Worker (DSW), under supervision of their supervisor, facilitates and monitors education and development programs for purposes of providing individuals in service…
Added 5 hours ago
CH
Sales Support Coord
CBRE HV
Saskatoon, SK
- Full-time
…Ability to provide efficient, timely, reliable and courteous service to clients. Ability to effectively present…
Added 6 hours ago
D
Superviseur des services alimentaires
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
Le superviseur du service alimentaire assiste le responsable de service dans la coordination des activités des associés du service alimentaire, tout en maintenant les normes et niveaux de…
Added 6 hours ago
CO
Outreach Worker II
City of Grande Prairie
Grande Prairie, AB
- Full-time
With a focus on client engagement, you will conduct field-based assessments to determine the client's vulnerability and risk factors. Following the assessment, you will attempt to provide…
Added 7 hours ago
B
Cleaning Supervisor
BGIS
Medicine Hat, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 7 hours ago
B
Cleaner
BGIS
Barrhead, AB
- Part-time
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks…
Added 7 hours ago
Q
Service Representative (Warranty), serviceQ
Qualico
AB · Edmonton, AB
- Full-time
Liaising internally with Field service supervisor as needed, to determine validity of service requests.
Added 7 hours ago
MS
Operations Supervisor (Afternoon Shift)
Metro Supply Chain
Elora, ON
- Full-time
Reporting to the Operations Manager, the Operations Supervisor will be responsible for all facets of the operations on the shift. This involves leading all aspects of health and safety,…
Added 7 hours ago
BV
Shipper-Receiver & Bottle Preparation Technician evg
Bureau Veritas
Bedford, NS
- $17 to $18 CAD / hour
- Full-time
Meet client quality and turnaround requirements, report workstation status and delays to your supervisor, and promptly raise safety concerns, discrepancies, and improvement opportunities.
Added 7 hours ago
MS
Operations Supervisor
Metro Supply Chain
Montreal, QC
- Full-time
Reporting to the Operations Manager, the Operations Supervisor will be responsible for all facets of the operations on the shift. This involves leading all aspects of operational…
Added 7 hours ago
Security Guard- Fraser Valley
Kandor
BC
Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build prac
Added 7 hours ago
Security Guard-Victoria
Kandor
Victoria, BC
Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skill
Added 8 hours ago
CS
Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
The Store Manager builds and develops a high-performing team, sets the service standard on the floor, and cultivates lasting client relationships that drive repeat business and local market…
Added 8 hours ago
EM
Maintenance Technician
Edon Management
Stony Plain, AB
- Full-time
Responding immediately to on-demand service requests and emergencies related to client and building operations.

kate spade new york

Supervisor I

AB, Canada
Ksny West Edmonton Mall, Canada

$18.50-$24.00 · Full-time

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Job details

Pay: $18.50-$24.00
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to kate spade new york standards. Acting as a brand ambassador, the Supervisor sets the tone on the sales floor, leads by example, and consistently elevates service, selling behaviors, and operational excellence.

Sales & KPIs

Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.

Client & Service Excellence

Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.

Model kate spade service behaviors (“host of the party” - meet, greet, create conversations), setting the scene for strong relationships and needs discovery.

Leadership & People Development

Coach team on goals and performance; support recruitment, onboarding, and ongoing development.

Support recruitment, onboarding, role modeling, and ongoing training.

Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team.

Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically.

Operational Excellence & Compliance

Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and securing the facility (key-holding responsibilities).

Accurately process POS transactions and inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity.

Keep an organized stockroom; direct timely replenishment to ensure availability on the sales floor.

Omni-Channel, Digital & Data

Drive omni-channel and virtual selling initiatives, including live-stream shopping.

Promote brand-safe social media engagement and awareness of trends.

Lead customer data capture to grow loyalty and repeat purchases.

Requirements:

Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.

2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred). A combination of education and experience will be considered.

Ability to communicate effectively with customers and staff and confidently navigate the sales floor.

Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.

Social media literacy and understanding of platform trends.

Comfort with omni-channel/virtual selling tools and clienteling systems.

Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$18.50-$24.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

The Supervisor supports store leadership by driving sales productivity, managing KPIs, and fostering a high-energy, customer-first environment. They are responsible for team development, operational compliance, and executing omni-channel initiatives to ensure store success.

Requirements

Candidates must have at least 2 years of retail management or floor leadership experience, preferably in a luxury or premium environment. Strong communication skills, proficiency in Microsoft Office, and the ability to work a flexible schedule including nights and weekends are required.

Skills

Sales leadership
Team building
Coaching
KPI analysis
Client development
Inventory management
Cash handling
Visual merchandising
Omni-channel selling
Customer service
Communication
Microsoft Office
Social media literacy
Operational excellence
Recruitment

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Commuter benefits
Disability insurance
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury retail
Sales management
KPIs
Clienteling
Omni-channel
Inventory control
POS systems
Team leadership
Customer experience
Visual merchandising
Cash management
Recruitment
Onboarding
Training
Social media
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Brand ambassador
Operational compliance
Stockroom management
Virtual selling
Live-stream shopping

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