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Added 58 mins ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
Experience with Einstein for Sales (lead scoring, opportunity insights, activity capture) and Service (case classification, article recommendations, next base actions).
Added 1 hour ago
BF
Aunty Supervisor
BC First Nations Justice Council
BC · British Columbia, Canada
- Full-time
Establish and oversee systems to collect required data under the funding agreement, and metrics that capture Indigenous measures of success.
Added 1 hour ago
C
Consulting Manager-Scrum Master, Life Sciences w/ Manufacturing exp. Consulting
Cognizant
Halifax, NS
- Full-time
…admired companies in the world. Learn how Cognizant helps clients lead with digital at…
Added 1 hour ago
H
Global Mining Practice Business Development Leader
HDR
Corner Brook, NL
- Full-time
Drive Major Pursuits: Lead capture planning, positioning and proposal strategy for complex, high-value mining opportunities, including multidisciplinary and alternative-delivery assignments.
Added 4 hours ago
FS
Reality TV Producer / Director for Original reality series | Pilot material & Netflix pitch | Paid project engagement
FUTURA SOUND
Toronto, ON
- Internship
Lead the project from concept development through filming and completion, working closely with the executive production team and a small specialist crew.
Added 4 hours ago
NG
Senior Mine Technician - Open Pit - Travel & Camp provided
New Gold Inc.
Emo, ON
- Full-time
…Columbia, Canada. In addition, Coeur owns the Silvertip silver-zinc-lead exploration project in British…
Added 4 hours ago
A
InfraSec Project Manager
Affinity
Burnaby, BC
- Contract
Affinity is seeking an experienced InfraSec Project Manager to lead complex, enterprise-scale technology projects within a strategic Project Management Office.
Added 4 hours ago
RI
Associate Product Manager (Accounting)
Remarcable, Inc.
Remote, Canada
- $90,000 to $120,000 CAD / year
- Full-time
- Remote
Lead agile ceremonies with engineering pods, including sprint planning, backlog prioritization, and retrospectives to ensure steady, reliable delivery.
Added 6 hours ago
IG
Network Operations Engineer
Insight Global
Vancouver, BC
- $65 to $75 CAD / hour
- Contract
Lead incident response for platform issues including root cause analysis, mitigation, and implementing preventive measures
Added 6 hours ago
M
RQ11753 - Data Analytical Specialist/Scientist - Senior
Maarut
Toronto, ON
- Contract
methods to capture, structure, transform, and process data to be used to
Added 7 hours ago
BC
Digital Construction and Innovation Coordinator
Bird Construction
Regina, SK
- Full-time
Digital Construction and Innovation CoordinatorThe Digital Construction Reality Capture & Survey Specialist is a hands-on, field-focused role at the intersection of construction, surveying,…
Added 7 hours ago
PE
Senior Mechanical Engineer
Polar Engineering
Vancouver, BC
- Full-time
Senior Mechanical Engineer - Team Lead, Vancouver
Added 7 hours ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
Lead agile ceremonies with engineering pods, including sprint planning, backlog prioritization, and retrospectives to ensure steady, reliable delivery.
Added 8 hours ago
RT
Data Specialist
Russell Tobin
Toronto, ON
- $70 to $85 CAD / hour
- Contract
Lead the development and delivery of functional and ministry-specific analytics to support evidence-based decision-making and produce actionable insights
Added 8 hours ago
LI
Data Analytical Specialist/Scientist
Lotus IT Solutions
Toronto, ON
- Contract
…join their team in Toronto. The successful consultant will lead the development and delivery of analytics solutions that support evidence-based decision-making, working closely with client…
Added 8 hours ago
AI
Lead Coordinator - Fleet/Daily Ops
Air Inuit
Montreal, QC
- Full-time
Plan and lead debriefing sessions following significant operational disruptions to identify causes, capture lessons learned and establish corrective actions.
Added 8 hours ago
HQ
Applications Scientist, Structural Biology
High Q Technologies
ON · Ontario, Canada
- $80,000 to $110,000 CAD / year
- Full-time
Capture what each project leaves behind (constructs, reagents, protocols, experimental designs) so the next project on a similar target starts further ahead.
Added 8 hours ago
KI
Digital Content Marketing Intern
Kat International Wellness
Toronto, ON · Greater Toronto Area, Canada
- Internship
…customer journey - from awareness and community building to lead generation and…
Added 8 hours ago
O
Account Manager, Client Services
Octacom
Hamilton, ON
- $75,000 to $85,000 CAD / year
- Full-time
…workflow automation software, as well as document imaging and data capture…
Added 8 hours ago
V
Business Analyst/Data Visualization
Virtusa
Mississauga, ON
- Full-time
Lead the triage, investigation, and root cause analysis (RCA) for complex transaction and financial breaksacross front-to-back systems (e.g., trade capture failures, settlement fails,…
Added 9 hours ago
W
Director, Global Process Owner
Worley
Calgary, AB
- Full-time
Lead initiatives to eliminate manual workarounds, duplicate data entry, and disconnected material tracking tools.
Added 9 hours ago
H
Global Mining Practice Business Development Leader
HDR
Burlington, ON
- Full-time
Drive Major Pursuits: Lead capture planning, positioning and proposal strategy for complex, high-value mining opportunities, including multidisciplinary and alternative-delivery assignments.
Added 9 hours ago
H
Global Mining Practice Business Development Leader
HDR
Toronto, ON
- Full-time
Drive Major Pursuits: Lead capture planning, positioning and proposal strategy for complex, high-value mining opportunities, including multidisciplinary and alternative-delivery assignments.
Added 9 hours ago
ES
Mobilization & P3 Strategy Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Lead mobilization of new contracts, services, and acquisitions.
Added 9 hours ago
A
Customer Service Representative - ACX Dartmouth
AutoCanada
Dartmouth, NS
- Other
Maintain a high Net Promoter Score by focusing on key customer expectations, including regular follow-ups, email capture, first service visits, and timely reminders for key lease milestones.

kate spade new york

Supervisor I

Toronto, ON, Canada
Ksny Toronto Eaton Centre, Canada

$20.50-$26.00 · Full-time

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Job details

Pay: $20.50-$26.00
Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to kate spade new york standards. Acting as a brand ambassador, the Supervisor sets the tone on the sales floor, leads by example, and consistently elevates service, selling behaviors, and operational excellence.

Sales & KPIs

Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.

Client & Service Excellence

Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.

Model kate spade service behaviors (“host of the party” - meet, greet, create conversations), setting the scene for strong relationships and needs discovery.

Leadership & People Development

Coach team on goals and performance; support recruitment, onboarding, and ongoing development.

Support recruitment, onboarding, role modeling, and ongoing training.

Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team.

Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically.

Operational Excellence & Compliance

Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and securing the facility (key-holding responsibilities).

Accurately process POS transactions and inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity.

Keep an organized stockroom; direct timely replenishment to ensure availability on the sales floor.

Omni-Channel, Digital & Data

Drive omni-channel and virtual selling initiatives, including live-stream shopping.

Promote brand-safe social media engagement and awareness of trends.

Lead customer data capture to grow loyalty and repeat purchases.

Requirements:

Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.

2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred). A combination of education and experience will be considered.

Ability to communicate effectively with customers and staff and confidently navigate the sales floor.

Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.

Social media literacy and understanding of platform trends.

Comfort with omni-channel/virtual selling tools and clienteling systems.

Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$20.50-$26.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

The Supervisor supports store leadership by driving sales productivity, managing KPIs, and coaching the team to achieve performance goals. They are responsible for maintaining operational excellence, including inventory management, cash handling, and ensuring a high-energy, customer-first sales environment.

Requirements

Candidates must have at least 2 years of experience in a retail management or floor leadership role, preferably in a luxury or premium environment. Proficiency in Microsoft Office, strong communication skills, and the ability to work a flexible schedule including nights and weekends are required.

Skills

Sales leadership
Team coaching
KPI management
Client development
Inventory management
Cash handling
Omni-channel selling
Customer service
Visual merchandising
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Social media literacy
Operational excellence

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Commuter benefits
Disability insurance
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury retail
Sales management
KPIs
Clienteling
Omni-channel
Inventory integrity
POS transactions
Team development
Customer experience
Brand ambassador
Operational compliance
Virtual selling
Live-stream shopping
Social media trends
Microsoft Office
Leadership
Coaching
Recruitment
Onboarding
Cash handling
Stockroom management
Customer data capture
Diversity and inclusion
Tapestry

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