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Added 10 mins ago
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Client Service Representative - Strathmore
ATB
Strathmore, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 10 mins ago
A
Client Service Representative - Camrose
ATB
Camrose, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 10 mins ago
A
Salesforce Devops Lead
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 10 mins ago
A
Personal Banking Advisor - Camrose
ATB
Camrose, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 10 mins ago
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Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
This position is needed to design and deliver high-impact talent development experiences for Twilions globally, driving skills development and enabling professional excellence. Acting as a…
Added 10 mins ago
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Cloud & AI Platform Sales Specialist
Microsoft
Goodwood, ON
- Full-time
As a Cloud & AI Specialist, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in…
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Responsable de comptes stratégiques - Secteur minier / Strategic Account Executive - Mining
Microsoft
Montreal, QC
- Full-time
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Our culture is built on a growth mindset, collaboration, inclusion, and continuous…
Added 10 mins ago
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Scientifique Principale des Données-Ingénieur/Staff Data Scientist- Eng
UKG
Montreal, QC
- Full-time
Appliquer des méthodes statistiques, l'apprentissage automatique (machine learning) et diverses autres techniques pour analyser les données, concevoir des modèles et prototyper de nouvelles…
Added 23 mins ago
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Manager, Project Delivery, Data and Analytics
Desjardins
Montréal-Ouest, QC
- Full-time
The data and analytics sector plays a strategic role in data valorization, development of analytics capabilities and artificial intelligence within Desjardins. As the sector undergoes a…
Added 23 mins ago
SQ
Team Lead, Billing & Payment Services
Sunlife Québec
Montreal, QC
- Full-time
Opportunities to grow your career through continuous learning, coaching, networking, and development programs.
Added 23 mins ago
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Chief Education Officer
KBRS
Toronto, ON
- Full-time
The Chief Education Officer will play a central role in advancing these objectives and shaping the future direction of learning within the TDSB. Reporting to the Chief Executive Officer,…
Added 23 mins ago
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Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
proSapient is an innovative Expert Network and primary research platform, connecting clients with industry experts who provide the specialized knowledge and insights needed to make informed…
Added 23 mins ago
DS
Indigenous Student Advisor (1.0 FTE - Permanent)
District School Board Ontario North East
Timmins, ON
- Full-time
The Central Region Indigenous Student Advisor (ISA) will assist with leading and implementing programs, services and other supports to meet the unique needs of First Nation, Metis and Inuit…
Added 23 mins ago
AU
Coordinator, Mental Health & Wellness
Algoma University
Brampton, ON
- $82,387 to $102,983 CAD / year
- Full-time
Engage in continual professional development and relevant learning to remain current and responsive in practice
Added 23 mins ago
AC
Infant and Young Parent Support Coordinator
Abiona Centre For Infant & Early Mental Health
Toronto, ON
- Full-time
…Centre is committed to nurturing empowerment, independence and growth for young pregnant and parenting women, children and families in a non-judgmental, inclusive environment by providing a…
Added 23 mins ago
CG
Registered Practical Nurse - Med/Surg/Overflow - Temporary Part-Time (2026-213)
Collingwood General and Marine Hospital
Collingwood, ON
- Part-time
- Temporary
Lead by Example - setting a standard of integrity, fairness, and professionalism
Added 23 mins ago
CG
Registered Nurse - Operating Room - Temporary Part-Time (2026-229)
Collingwood General and Marine Hospital
Collingwood, ON
- Part-time
- Temporary
Lead by Example - setting a standard of integrity, fairness, and professionalism
Added 23 mins ago
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B2B Sales Development Representative
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Added 23 mins ago
NS
Administrative Assistant - Primary Health Care Network
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- Full-time
…comprehensive administrative support to the Senior Director and Medical Co-Lead by effectively coordinating the day-to-day operation of the Senior Director’s/Medical Co-Lead's office. The…
Added 23 mins ago
NB
Senior Advisor, Governance and Strategic Initiatives
National Bank of Canada
Montreal, QC
- Full-time
We foster continuous learning through a variety of development opportunities, including learning on the job, access to training resources, and collaboration with colleagues from diverse…
Added 23 mins ago
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Software Engineer - C++ / Python / Android / Java L1
Wipro
Ottawa, ON
- Full-time
Successful candidates will have opportunities to build expertise in automotive software development, embedded systems, Android-based infotainment platforms, software automation, and…
Added 23 mins ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Added 23 mins ago
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Director of Product & Strategy, CXM Flex
Quadient
Toronto, ON
- $221,600 to $332,400 CAD / year
- Full-time
It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in…
Added 24 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
As an experienced individual contributor, you will lead assigned organizational design initiatives from assessment and planning through design recommendations, implementation support, and…
Added 24 mins ago
AG
Head of School
Ashwood Glen School
Burlington, ON
- Full-time
Ashwood Glen School is seeking an experienced and collaborative Head of School to lead our school community through its next stage of growth.

kate spade new york

Supervisor I

Toronto, ON, Canada
Ksny Toronto Eaton Centre, Canada

$20.50-$26.00 · Full-time

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Job details

Pay: $20.50-$26.00
Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to kate spade new york standards. Acting as a brand ambassador, the Supervisor sets the tone on the sales floor, leads by example, and consistently elevates service, selling behaviors, and operational excellence.

Sales & KPIs

Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.

Client & Service Excellence

Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.

Model kate spade service behaviors (“host of the party” - meet, greet, create conversations), setting the scene for strong relationships and needs discovery.

Leadership & People Development

Coach team on goals and performance; support recruitment, onboarding, and ongoing development.

Support recruitment, onboarding, role modeling, and ongoing training.

Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team.

Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically.

Operational Excellence & Compliance

Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and securing the facility (key-holding responsibilities).

Accurately process POS transactions and inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity.

Keep an organized stockroom; direct timely replenishment to ensure availability on the sales floor.

Omni-Channel, Digital & Data

Drive omni-channel and virtual selling initiatives, including live-stream shopping.

Promote brand-safe social media engagement and awareness of trends.

Lead customer data capture to grow loyalty and repeat purchases.

Requirements:

Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.

2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred). A combination of education and experience will be considered.

Ability to communicate effectively with customers and staff and confidently navigate the sales floor.

Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.

Social media literacy and understanding of platform trends.

Comfort with omni-channel/virtual selling tools and clienteling systems.

Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$20.50-$26.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

The Supervisor supports store leadership by driving sales productivity, managing KPIs, and coaching the team to achieve performance goals. They are responsible for maintaining operational excellence, including inventory management, cash handling, and ensuring a high-energy, customer-first sales environment.

Requirements

Candidates must have at least 2 years of experience in a retail management or floor leadership role, preferably in a luxury or premium environment. Proficiency in Microsoft Office, strong communication skills, and the ability to work a flexible schedule including nights and weekends are required.

Skills

Sales leadership
Team coaching
KPI management
Client development
Inventory management
Cash handling
Omni-channel selling
Customer service
Visual merchandising
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Social media literacy
Operational excellence

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Commuter benefits
Disability insurance
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury retail
Sales management
KPIs
Clienteling
Omni-channel
Inventory integrity
POS transactions
Team development
Customer experience
Brand ambassador
Operational compliance
Virtual selling
Live-stream shopping
Social media trends
Microsoft Office
Leadership
Coaching
Recruitment
Onboarding
Cash handling
Stockroom management
Customer data capture
Diversity and inclusion
Tapestry

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