IT Analyst – Developer
- Montreal, QC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Function & Duties
Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to the School Board’s business applications, integrations, and ServiceNow platform. The incumbent will work closely with development and operational teams to ensure the quality, reliability, security, and performance of software solutions.
Hold an undergraduate degree in Computer Science, Software Engineering, Information Technology, or a field relevant to the position. Three (3) years of relevant experience in software quality assurance, testing, or application development
The Board may, at its discretion, waive any or all of the afore-mentioned qualifications if it finds a suitable candidate who is a beneficiary of the James Bay and Northern Québec Agreement (JBNQA) and who accepts, as a condition of employment, to follow a training plan determined by the Board.
Requirements
In accordance with the SPPENOM collective agreement for professionals. This position belongs to job category 2120: From $55,812 to $95,643 annually depending on qualification and experience.
Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to the School Board’s business applications, integrations, and ServiceNow platform. The incumbent will work closely with development and operational teams to ensure the quality, reliability, security, and performance of software solutions.
- Perform functional, integration, regression, user acceptance, and security testing on applications and systems
- Develop, execute, and maintain automated test scripts and testing frameworks
- Test and validate ServiceNow modules, workflows, forms, catalog items, and integrations
- Design and document test plans, test cases, testing procedures, and test results
- Identify, document, track, and assist in resolving software defects and production issues
- Validate APIs, web services, system integrations, and data exchanges between applications
- Participate in application deployments, upgrades, proofs of concept, and release validation activities
- Ensure compliance with quality assurance standards, security requirements, and best practices
- Collaborate with business users, analysts, developers, and vendors to validate business and technical requirements
- Assist in troubleshooting production incidents and conducting root-cause analysis
- Support documentation, knowledge transfer, and continuous improvement initiatives
- Perform other related tasks.
Hold an undergraduate degree in Computer Science, Software Engineering, Information Technology, or a field relevant to the position. Three (3) years of relevant experience in software quality assurance, testing, or application development
The Board may, at its discretion, waive any or all of the afore-mentioned qualifications if it finds a suitable candidate who is a beneficiary of the James Bay and Northern Québec Agreement (JBNQA) and who accepts, as a condition of employment, to follow a training plan determined by the Board.
Requirements
- Experience with ServiceNow, including testing workflows, forms, catalog items, and integrations
- Experience with automated testing tools and frameworks
- Experience with Python and C# programming languages
- Experience testing web applications, APIs, and client-server applications
- Knowledge of software development lifecycle (SDLC) and Agile methodologies
- Knowledge of security testing principles and vulnerability assessment practices
- Knowledge of HTML5, CSS, JavaScript, and web technologies
- Knowledge of REST, SOAP, JSON, and web services
- Knowledge of SQL Server and SQL language
- Knowledge of Azure DevOps, Git, or similar source control and testing platforms
- Strong analytical, troubleshooting, documentation, and communication skills
- Knowledge of Office 365
In accordance with the SPPENOM collective agreement for professionals. This position belongs to job category 2120: From $55,812 to $95,643 annually depending on qualification and experience.
More about this job
Responsibilities
Plan, develop, execute, and document quality assurance activities for business applications, integrations, and the ServiceNow platform. Create and maintain automated tests, validate software and integrations, track defects, support deployments and production troubleshooting, and collaborate with business and technical teams to improve quality and reliability.
Requirements
Requires an undergraduate degree in Computer Science, Software Engineering, Information Technology, or a related field, plus three years of relevant experience in software quality assurance, testing, or application development. Candidates should have experience with ServiceNow, automated testing, Python and C#, web applications and APIs, and knowledge of SDLC, Agile, security testing, web technologies, SQL Server, and source-control or testing platforms.
Skills
- Software Quality Assurance
- Functional Testing
- Integration Testing
- Regression Testing
- User Acceptance Testing
- Security Testing
- Automated Testing
- ServiceNow
- Python
- C#
- API Testing
- SQL
- Azure DevOps
- Git
- Agile Methodologies
- Troubleshooting
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Education
- Data & Analytics
Keywords
- ServiceNow
- Quality Assurance
- Automated Testing
- Test Frameworks
- Functional Testing
- Integration Testing
- Regression Testing
- User Acceptance Testing
- Security Testing
- Python
- C#
- HTML5
- CSS
- JavaScript
- REST
- SOAP
- JSON
- Web Services
- SQL Server
- SQL
- Azure DevOps
- Git
- Agile
- Vulnerability Assessment
- APIs
- Client-Server Applications
- Application Integrations
- Root-Cause Analysis
- Education Management