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Kawartha Dairy

Part Time Retail Store Shift Supervisor

Kawartha Lakes, ON, Canada
Lindsay, ON, K9V 2X1, Canada

Pay: Competitive hourly wage $19.28
Job type: Part-time
Experience: 1-2 years’ experience in restaurant supervision or progressive retail experience;
Posting language: English
Posted: Sep 28, 2026

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Original job description

If you describe yourself as active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude – and having fun doing it, apply to our Part Time Retail Store Shift Supervisor position at our Lindsay location so we can meet you!

What You’ll Love About Us:

Competitive hourly wage $19.28
Uniforms provided
Opportunities for training & advancement
100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
Jack and Ila Crowe Scholarship (available to all post-secondary students who meet the criteria)
Perks, Perks, Perks! Discount on products sold in our retail stores and the best thing about working at Kawartha Dairy – you get FREE ICE CREAM!!!

What You’ll Do:

A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases;
Assist the store management team to maintain and improve the procedures and personnel practices utilized to maintain store inventory;
- Maintain appropriate inventory levels
- Maintain the practice of inventory rotation and control
- Analyze result of inventory variances and improve
Assist the store management team to establish and maintain work schedules to allow for variances in customer ordering;
- Train all staff in exceptional customer service
- Develop and supervise staff to achieve high levels of performance and customer service
- Develop and maintain a positive productive team working environment
- Supervise staff in the proper practices utilized in the proper preparation and handling of products
Assist the store management team to maintain communications with staff and customers;
- Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate
- Ensure that front of house offerings are prepared with the highest caliber of presentation
- Provide for monitoring and reporting of personnel practices
- Maintain safe and sanitary conditions for staff and customers
- Retain a thorough knowledge of company policies and procedures
Assist the store management team to maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures;
- Follow inspection schedules for equipment and building
- Provide for inspection and monitoring of processes and procedures Conditions of Employment

Must have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff.

What You Need to Get the Job Done:

1-2 years’ experience in restaurant supervision or progressive retail experience;
A wonderful smile and great attitude working with a team;
Are positive, friendly and social with customers and team members;
Are mature and reliable with strong communication skills and work ethic;
Have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff;
You are an excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with some amazing people;
Has the ability to adapt and lead others in a constantly changing, high paced, but super fun environment;
This is a dynamic role that requires multi-tasking with the ability to work independently;
Physical ability to work long hours standing/walking and bending at the waist. Tasks that involve grasping using repetitive hand action and reaching above should height to perform some duties. Ability to lift and/or move objects weighting at least 11.3 kg (25 lbs).

Status: Currently Hiring

We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.

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More about this job

Responsibilities

Supervise and develop staff while supporting store operations, including customer service, food preparation, inventory control, scheduling, and maintaining a positive team environment. Help ensure customer satisfaction, product presentation, safe and sanitary conditions, and compliance with company procedures and inspection schedules.

Requirements

Candidates need 1–2 years of restaurant supervision or progressive retail experience, strong communication and work ethic, and the ability to coach and lead a team in a fast-paced environment. They must have a flexible schedule for evenings, weekends, and holidays, and be able to stand, walk, bend, perform repetitive hand tasks, reach overhead, and lift at least 25 pounds.

Skills

Customer Service
Staff Supervision
Staff Training
Coaching and Mentoring
Inventory Management
Inventory Control
Scheduling
Team Leadership
Communication
Conflict Resolution
Food Preparation and Handling
Food Safety and Sanitation
Quality Control
Multitasking
Adaptability
Equipment and Facility Inspection

Benefits

Uniforms Provided
Training and Advancement Opportunities
Employee Product Discounts
Free Ice Cream
Scholarship Opportunity

Visa sponsorship

Not detected in the job text

Keywords

Retail
Shift Supervision
Customer Service
Ice Cream
Milkshakes
Food Preparation
Product Handling
Inventory Management
Inventory Rotation
Inventory Variance Analysis
Staff Scheduling
Staff Training
Performance Management
Team Leadership
Customer Satisfaction
Customer Concern Resolution
Product Presentation
Food Safety
Sanitation
Company Policies and Procedures
Equipment Inspection
Facility Inspection
Evening Shifts
Weekend Shifts
Holiday Shifts
Multitasking

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