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Kawartha Dairy

Part-Time Retail Store Shift Supervisor

Southampton, ON, N0H 2L0, Canada

Competitive hourly wage $19.66 · Part-time

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Job details

Pay: Competitive hourly wage $19.66
Job type: Part-time
Experience: 1-2 years’ experience in restaurant supervision or progressive retail experience;
Posting language: English
Posted: Nov 5, 2026

Original job description

If you describe yourself as active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude – and having fun doing it, apply to our Part-Time Retail Store Shift Supervisor position at our new Southampton location so we can meet you!

What You’ll Love About Us:

Competitive hourly wage $19.66
Uniforms provided
Opportunities for training & advancement
100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
Jack and Ila Crowe Scholarship (available to all post-secondary students who meet the criteria)
Perks, Perks, Perks! Discount on products sold in our retail stores and the best thing about working at Kawartha Dairy – you get FREE ICE CREAM!!!

What You’ll Do:

A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases;
Assist the store management team to maintain and improve the procedures and personnel practices utilized to maintain store inventory;
- Maintain appropriate inventory levels
- Maintain the practice of inventory rotation and control
- Analyze result of inventory variances and improve
Assist the store management team to establish and maintain work schedules to allow for variances in customer ordering;
- Train all staff in exceptional customer service
- Develop and supervise staff to achieve high levels of performance and customer service
- Develop and maintain a positive productive team working environment
- Supervise staff in the proper practices utilized in the proper preparation and handling of products
Assist the store management team to maintain communications with staff and customers;
- Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate
- Ensure that front of house offerings are prepared with the highest caliber of presentation
- Provide for monitoring and reporting of personnel practices
- Maintain safe and sanitary conditions for staff and customers
- Retain a thorough knowledge of company policies and procedures
Assist the store management team to maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures;
- Follow inspection schedules for equipment and building
- Provide for inspection and monitoring of processes and procedures Conditions of Employment

Must have a flexible schedule and be able to work mornings, evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff.

What You Need to Get the Job Done:

1-2 years’ experience in restaurant supervision or progressive retail experience;
A wonderful smile and great attitude working with a team;
Are positive, friendly and social with customers and team members;
Are mature and reliable with strong communication skills and work ethic;
Have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff;
You are an excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with some amazing people;
Has the ability to adapt and lead others in a constantly changing, high paced, but super fun environment;
This is a dynamic role that requires multi-tasking with the ability to work independently;
Physical ability to work long hours standing/walking and bending at the waist. Tasks that involve grasping using repetitive hand action and reaching above should height to perform some duties. Ability to lift and/or move objects weighting at least 11.3 kg (25 lbs).

Status: Currently Hiring

We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.

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More about this job

Responsibilities

The shift supervisor will manage daily retail operations, including scooping ice cream, assisting customers, and maintaining store inventory. They are also responsible for training staff, ensuring high levels of customer service, and overseeing equipment and building inspections.

Requirements

Candidates must have 1-2 years of experience in restaurant or retail supervision and possess strong communication and leadership skills. The role requires a flexible schedule, including availability for evenings, weekends, and holidays, as well as the physical ability to lift 11.3 kg.

Skills

Retail supervision
Customer service
Inventory management
Staff training
Team leadership
Communication
Conflict resolution
Multi-tasking
Product handling
Scheduling
Coaching
Mentoring

Benefits

Uniforms provided
Training and advancement opportunities
Product discounts
Free ice cream
Scholarship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Supervision
Customer Service
Inventory Control
Staff Development
Scheduling
Food Preparation
Sanitation
Safety
Leadership
Coaching
Mentoring
Communication
Multi-tasking
Retail Management
Inventory Rotation
Quality Control
Equipment Inspection

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