Closed listing
Field Service Technician II
- Ancaster, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Experience
- Associates degree or equivalent of 3+ years of technical repair experience related to robotics or automation
- Posting language
- English
- Posted
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Original job description
Archived listing. The details below describe a past opening.
Field Service Technician II - this position is based in Cambridge, Ontario CANADA
Job Summary:
Field Service Technician II provides advanced technical and diagnostic programming, technical support, troubleshooting, repair, refurbishment, and emergency service for Kawasaki robots.
Core Role Responsibilities
- Ensure equipment is installed and commissioned safely, reliably, and within the time & budget constraints.
- Working knowledge of PLC communication and other ancillary equipment.
- Knowledge of robotics work cell and control systems.
- Troubleshoot hardware and process issues & repair mechanical and electronic Kawasaki robots.
- Ability to lead team of technicians at customer facilities and conduct informal training of engineers, skilled trades & operators in electrical & mechanical applications, operations, maintenance, troubleshooting and repair.
- Effectively communicate with design engineering, application engineering, training, administration and customers.
- Generate detailed & accurate work order closing documentation and provide necessary details to generate quotes.
- Participate in 24/7 phone support rotation, providing troubleshooting support for customers.
- Complete and provide accurate, detailed expenses for invoicing.
- Ensure work is completed within designated timeframe & budget requirements per work order or quote.
- Perform preventive maintenance on customer robots.
- All other duties as assigned.
Qualifications
a. Required
- Associates degree or equivalent of 3+ years of technical repair experience related to robotics or automation
- Proven mechanical & electrical aptitude
- Experience in troubleshooting electrical, controls and safety circuitry
- Proficient in Microsoft Office Suite
- Committed to environmental health and safety policies and procedures
- Excellent organizational & time management skills
b. Preferred
- Experience with robot programming, automation integration, paint or sealer robotics and Vision
Physical Requirements
- Must be able to lift 55 pounds unassisted
- Able to stand, kneel, and perform repetitive motions for extended periods
- Ability to travel domestically & internationally for up to two-week increments
- Attendance is a requirement of this position
More about this job
Responsibilities
The Field Service Technician II is responsible for the installation, commissioning, and troubleshooting of Kawasaki robots at customer sites. They also lead technical teams, conduct training, and provide 24/7 phone support to ensure equipment reliability.
Requirements
Candidates must have an associate degree or at least 3 years of relevant technical repair experience in robotics or automation. Strong mechanical and electrical aptitude, along with experience in troubleshooting controls and safety circuitry, is required.
Skills
- Robotics
- PLC Communication
- Troubleshooting
- Mechanical Repair
- Electronic Repair
- Control Systems
- Automation Integration
- Preventive Maintenance
- Electrical Aptitude
- Robot Programming
- Vision Systems
- Technical Documentation
- Customer Support
- Time Management
- Microsoft Office Suite
Visa sponsorship
Not detected in the job text
Categories
- Engineering
- Manufacturing
- Technology
- Customer Service & Support
Keywords
- Field Service Technician
- Kawasaki Robots
- PLC
- Automation
- Robotics
- Mechanical
- Electrical
- Troubleshooting
- Preventive Maintenance
- Control Systems
- Vision Systems
- Paint Robotics
- Sealer Robotics
- Technical Support
- Commissioning
- Hardware
- Safety Circuitry
- Microsoft Office
- Work Orders
- Invoicing