Quality Control Supervisor

Knowlton, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5 to 7 years of experience in a similar role, ideally in a manufacturing or laboratory environment
Posting language: English
Posted: May 25, 2026

Original job description

At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to go the extra mile to make our customers' projects a reality. In addition to our major specializations, we continually strive to innovate to design more than a thousand other beauty, health and hygiene products.

The mission we offer you:

You will play a key role at the heart of KDC/ONE's quality operations. As a Quality Control Supervisor, you will be the driving force behind excellence in the field: you will guide teams, ensure compliance of practices and actively contribute to delivering safe, compliant and high-quality products for our customers. Your leadership will make a real difference in the daily performance and evolution of our department.

An Overview Of Your Everyday Life

On a daily basis, you will evolve at the heart of quality operations and will play a strategic role as well as in the field:

Manage the daily activities of QC laboratories (raw materials, incoming components, bulk products and finished products) to ensure the fluidity of analyses and the respect of operational priorities
Supervise, mobilize and develop teams (employees and team leaders) through local leadership, field coaching and regular performance monitoring
Be the point of reference for quality issues, particularly in terms of non-conformities (OOS, deviations, NCN), by supporting the teams in immediate actions, escalations and decision-making
Lead and ensure the rigor of quality investigations, including root cause analysis and the implementation of effective and sustainable CAPA plans
Ensure regulatory and internal compliance, ensuring compliance with SOPs, work instructions, internal policies, and GMP/GMP requirements
Manage staff qualification and training, to maintain a high level of competence and effective coverage on all shifts
Collaborate closely with the Production, R&D, Quality Assurance and Engineering teams, to support operations, solve quality issues and contribute to cross-functional projects
Actively participate in continuous improvement initiatives, proposing optimizations of processes, analytical methods or work tools
Verify and approve analytical methods and specifications in the LIMS system
Promote a strong health and safety culture, including through GEMBA walks, team meetings and preventive actions
Contribute to a positive and structured work climate, by participating in performance management, recruitment and integration of new employees
Acting as an ambassador for KDC/ONE values, embodying excellence, collaboration and a sense of responsibility on a daily basis

You are the ideal candidate if you have:

A Canadian bachelor's degree in chemistry, biochemistry or a related field or an internationally obtained *degree with an equivalency process recognized and completed in Canada
5 to 7 years of experience in a similar role, ideally in a manufacturing or laboratory environment
An excellent understanding of data integrity and ALCOA principles
A bilingual French/English language allowing you to communicate easily with teams and customers
Natural leadership, a good sense of priorities and a real coaching spirit
A structured approach, great attention to detail and an ease of collaboration with several departments

What we have to offer you:

Comprehensive insurance including vision, dental, travel, and more
Short- and long-term disability insurance
Telemedicine/Telepharmacy
RRSP: We contribute up to 4% of your salary, corresponding to your contribution
Bonus: Access to a bonus program based on our successes as a company and your personal goals achieved
On-site cafeteria for convenient and enjoyable meal breaks
Internal mobility and career development opportunities to develop your potential

Does the challenge speak to you? To find out more and apply, it's right here...

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More about this job

Responsibilities

As a Quality Control Supervisor, you will manage daily activities of QC laboratories and supervise teams to ensure compliance and quality. You will also lead quality investigations and collaborate with various departments to support operations.

Requirements

Candidates should have a Canadian bachelor's degree in chemistry or a related field and 5 to 7 years of experience in a similar role. Bilingualism in French and English is required, along with strong leadership and collaboration skills.

Skills

Quality Control
Leadership
Coaching
Data Integrity
ALCOA Principles
Collaboration
Root Cause Analysis
CAPA Plans
Regulatory Compliance
GMP Requirements
Performance Management
Analytical Methods
Training
Continuous Improvement
Problem Solving
Communication

Benefits

Comprehensive Insurance
Short- and Long-term Disability Insurance
Telemedicine/Telepharmacy
RRSP
Bonus
On-site Cafeteria
Internal Mobility
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Quality Control
Manufacturing
Laboratory
Data Integrity
ALCOA
Leadership
Coaching
Regulatory Compliance
GMP
Performance Management
Continuous Improvement
Root Cause Analysis
CAPA
Analytical Methods
Training
Collaboration
Consumer Goods

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