Superviseur Systèmes Qualité
- Knowlton, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to make every effort to realize the projects of our clients. In addition to our major specializations, we continuously strive to innovate to design more than a thousand other beauty, health and hygiene products.
The mission we are proposing:
Reporting to the Operations Quality Manager, the Quality Systems Supervisor (QS) is responsible for maintaining and continuously improving the quality systems that support QA and QC activities. He/she coordinates departmental activities, provides day-to-day support to the team, and ensures alignment with operational priorities. The supervisory role also covers risk management, document control, supplier qualification (excluding R&D), PCR management, change control processes, and the integration of new products (NPI).
An overview of your new position
- Supervise the change management process by ensuring timely recording, assessment, execution, and closure of PCRs, as well as coordinating cross-functional impact analyses.
- Lead risk management activities, including FMEA and hazard analyses, and ensure the implementation of mitigation plans.
- Ensure supplier qualification and monitoring in collaboration with QA, QC, and Procurement.
- Oversee document control activities and ensure governance of quality systems, including document lifecycle management, compliance, and traceability.
- Ensure thorough preparation for audits and regulatory inspections.
- Manage quality system data entry activities and drive NPI processes to ensure compliant and timely integration of new products.
- Manage the stability program by ensuring protocol compliance, coordinating testing, and monitoring results.
Analyze stability data trends and escalate out-of-trend or out-of-specification results.- Participate in continuous improvement initiatives within the department and cross-functional teams and lead them as needed.
- Provide Health & Safety leadership, ensuring team awareness and compliance (e.g., GEMBA walks, team meetings).
- Contribute to a positive team culture by supporting communication and participating in performance management and recruitment activities.
- Act as a true ambassador of KDC/ONE values.
- Strong understanding of change control (PCR), risk management, and supplier quality.
- Excellent organizational and analytical skills.
- Ability to manage multiple priorities and long-term improvement initiatives.
- Demonstrates effective interdepartmental collaboration across the organization.
- Excellent collaboration skills with multidisciplinary teams.
What You Need to Know About This Position
- Employment Status: Permanent
- Hours per Week: 40 hrs
- Number of Positions Available:
- Work Location: Knowlton
- Start Date: As Soon As Possible
You are the ideal candidate if you have
- Bachelor’s degree in Science, Engineering, or a related field.
- 5 to 7 years of experience in a similar role, including at least 3 years in Quality Systems within a regulated environment.
Bilingualism is essential, as the role involves frequent interactions with employees and clients.
What we have to offer you
- Bonus program based on company performance and meeting your goals
- Comprehensive group insurance program including; prescription drugs, dental, vision, and more
- Short and long-term disability insurance
- RRSP: We contribute up to 4% of your salary, matching your contribution
- Access to telemedicine service and employee support program including sleep resources
- Receive quality, custom personal protective equipment
- Opportunities for advancement and internal mobility to develop your potential
Does the challenge speak to you? To learn more and apply, it’s right here…
Read the full bilingual original
Chez KDC/ONE, nous sommes des leaders dans la fabrication en sous-traitance et le plus grand fabricant de déodorants en Amérique du Nord. Au cœur de nos valeurs réside l'excellence, ce qui nous motive à tout mettre en œuvre pour réaliser les projets de nos clients. En plus de nos spécialisations majeures, nous nous efforçons continuellement d'innover pour concevoir plus de mille autres produits de beauté, de santé et d'hygiène.
La mission qu’on te propose:
Relevant de la Manager Qualité des opérations, le Superviseur Systèmes de Qualité (QS) est responsable du maintien et de l’amélioration continue des systèmes qualité supportant les activités QA et QC. Il/elle assure la coordination des activités du secteur, soutient l’équipe au quotidien et veille à l’alignement avec les priorités opérationnelles. Enfin, son rôle de supervision couvre notamment la gestion des risques, le contrôle documentaire, la qualification des fournisseurs (hors R&D), la gestion des PCR, les processus de changement ainsi que l’intégration des nouveaux produits (NPI).
Un aperçu de ton quotidien :
- Superviser le processus de gestion des changements en assurant l’enregistrement, l’évaluation, l’exécution et la clôture des PCR dans les délais, ainsi que coordonner les analyses d’impact interfonctionnelles.
- Diriger les activités de gestion des risques, incluant les analyses (AMDEC, analyses de dangers), et assurer la mise en place des plans de mitigation.
- Assurer la qualification et le suivi des fournisseurs en collaboration avec QA, QC et les achats.
- Superviser les activités de contrôle documentaire et assurer la gouvernance des systèmes qualité, incluant le cycle de vie des documents, leur conformité et leur traçabilité.
- Assurer rigoureusement la préparation aux audits et aux inspections réglementaires.
- Encadrer les activités de saisie de données liées aux systèmes qualité et piloter les processus NPI afin d’assurer une intégration conforme et dans les délais des nouveaux produits.
- Gérer le programme de stabilité en assurant la conformité des protocoles, la coordination des essais et le suivi des résultats.
- Analyser les tendances des données de stabilité et assurer l’escalade des résultats hors tendance ou hors spécifications.
- Participer aux initiatives d’amélioration continue au sein du département et des équipes interfonctionnelles, et les diriger selon les besoins.
- Fournir un leadership en matière de Santé & Sécurité, en veillant à la sensibilisation et à la conformité de l’équipe (ex. : marche GEMBA, réunions d’équipe).
- Contribuer à une culture d’équipe positive en soutenant la communication et en participant à la gestion de la performance et aux activités de recrutement.
- Agir en tant que réel ambassadeur des valeurs KDC/ONE.
- Solide compréhension de la gestion des changements (PCR), de la gestion des risques et de la qualité fournisseurs;
- Excellentes compétences organisationnelles et analytiques;
- Capacité à gérer plusieurs priorités ainsi que des initiatives d’amélioration à long terme;
- Démontre une collaboration interdépartementale efficace à travers l’organisation.
- Excellentes habiletés de collaboration avec des équipes multidisciplinaires;
- Statut : Permanent
- Heures par semaine : 40 hrs
- Nombre de postes à pourvoir: 1
- Lieu de travail : Knowlton
- Entrée en fonction : Dès que possible
- Baccalauréat en Chimie, Biochimie ou BACC en sciences;
- 5 à 7 ans d’expérience dans un rôle similaire;
- Bonne compréhension de l’Intégrité des Données et du principe ALCOA (Attributable, Legible, Contemporaneous, Original and Accurate);
- Bilinguisme (français et anglais);
Ce que nous avons à t’offrir :
- Programme de bonification basé sur les résultats de l'entreprise et l'atteinte de tes objectifs
- Programme d’assurance collective complet incluant; médicaments, soins dentaire, vision et plus encore
- Assurance invalidité courte et longue durée
- REER : Nous cotisons jusqu’à 4% de ton salaire, correspondant à ta contribution
- Accès au servie de télémédecine et programme de soutien aux employés incluant ressource au sommeil
- Bénéficiez d’équipement de protection individuel de qualité et sur mesure
- Possibilités d'avancement et de mobilité interne pour développer ton potentiel
At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to make every effort to realize the projects of our clients. In addition to our major specializations, we continuously strive to innovate to design more than a thousand other beauty, health and hygiene products.
The mission we are proposing:
Reporting to the Operations Quality Manager, the Quality Systems Supervisor (QS) is responsible for maintaining and continuously improving the quality systems that support QA and QC activities. He/she coordinates departmental activities, provides day-to-day support to the team, and ensures alignment with operational priorities. The supervisory role also covers risk management, document control, supplier qualification (excluding R&D), PCR management, change control processes, and the integration of new products (NPI).
An overview of your new position
- Supervise the change management process by ensuring timely recording, assessment, execution, and closure of PCRs, as well as coordinating cross-functional impact analyses.
- Lead risk management activities, including FMEA and hazard analyses, and ensure the implementation of mitigation plans.
- Ensure supplier qualification and monitoring in collaboration with QA, QC, and Procurement.
- Oversee document control activities and ensure governance of quality systems, including document lifecycle management, compliance, and traceability.
- Ensure thorough preparation for audits and regulatory inspections.
- Manage quality system data entry activities and drive NPI processes to ensure compliant and timely integration of new products.
- Manage the stability program by ensuring protocol compliance, coordinating testing, and monitoring results.
Analyze stability data trends and escalate out-of-trend or out-of-specification results.- Participate in continuous improvement initiatives within the department and cross-functional teams and lead them as needed.
- Provide Health & Safety leadership, ensuring team awareness and compliance (e.g., GEMBA walks, team meetings).
- Contribute to a positive team culture by supporting communication and participating in performance management and recruitment activities.
- Act as a true ambassador of KDC/ONE values.
- Strong understanding of change control (PCR), risk management, and supplier quality.
- Excellent organizational and analytical skills.
- Ability to manage multiple priorities and long-term improvement initiatives.
- Demonstrates effective interdepartmental collaboration across the organization.
- Excellent collaboration skills with multidisciplinary teams.
What You Need to Know About This Position
- Employment Status: Permanent
- Hours per Week: 40 hrs
- Number of Positions Available:
- Work Location: Knowlton
- Start Date: As Soon As Possible
- Bachelor’s degree in Science, Engineering, or a related field.
- 5 to 7 years of experience in a similar role, including at least 3 years in Quality Systems within a regulated environment.
- Proficiency with eQMS systems (document management, CAPA, change control);
- Bilingual (French and English);
What we have to offer you
- Bonus program based on company performance and meeting your goals
- Comprehensive group insurance program including; prescription drugs, dental, vision, and more
- Short and long-term disability insurance
- RRSP: We contribute up to 4% of your salary, matching your contribution
- Access to telemedicine service and employee support program including sleep resources
- Receive quality, custom personal protective equipment
- Opportunities for advancement and internal mobility to develop your potential
More about this job
Responsibilities
Oversee and continuously improve quality systems supporting QA and QC, including change control, risk management, supplier qualification, document governance, audit readiness, and new product integration. Manage stability testing and data trends, lead improvement initiatives, and support team performance, safety, and collaboration.
Requirements
Requires a bachelor's degree in science, engineering, or a related field and 5–7 years of experience in a similar role, including at least 3 years in quality systems within a regulated environment. Candidates should have eQMS proficiency, knowledge of data integrity and ALCOA principles, strong organizational and analytical skills, and fluency in French and English.
Skills
- Quality Systems Management
- Change Control
- PCR Management
- Risk Management
- FMEA
- Hazard Analysis
- Supplier Qualification
- Document Control
- Audit Preparation
- Regulatory Inspections
- New Product Introduction
- Stability Program Management
- Data Trend Analysis
- Continuous Improvement
- Cross-Functional Collaboration
- Bilingual Communication
Benefits
- Performance-Based Bonus
- Comprehensive Group Insurance
- Prescription Drug Coverage
- Dental Insurance
- Vision Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Telemedicine
- Employee Assistance Program
- Custom Personal Protective Equipment
- Career Advancement Opportunities
- Internal Mobility Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Manufacturing
- Management & Leadership
- Science & Research
- Security & Safety
Keywords
- Quality Assurance
- Quality Control
- Quality Systems
- eQMS
- Change Control
- PCR
- Risk Management
- FMEA
- Hazard Analysis
- Supplier Qualification
- Document Management
- Document Lifecycle
- Data Integrity
- ALCOA
- CAPA
- Regulatory Compliance
- Audits
- Regulatory Inspections
- New Product Introduction
- Stability Testing
- Out-Of-Trend Results
- Out-Of-Specification Results
- Continuous Improvement
- Health and Safety
- GEMBA Walks
- Manufacturing
- Procurement
- Cross-Functional Collaboration