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Added 37 mins ago
LK
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Added 3 days ago
KK
Superviseur Systèmes Qualité
kdc/one, Knowlton
Knowlton, QC
- Full-time
Reporting to the Operations Quality Manager, the Quality Systems Supervisor (QS) is responsible for maintaining and continuously improving the quality systems that support QA and QC…

kdc/one, Knowlton

Superviseur Systèmes Qualité

Knowlton, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English · French
Posted: Oct 22, 2026

Original job description

English section of this bilingual listing.

At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to make every effort to realize the projects of our clients. In addition to our major specializations, we continuously strive to innovate to design more than a thousand other beauty, health and hygiene products.

The mission we are proposing:

Reporting to the Operations Quality Manager, the Quality Systems Supervisor (QS) is responsible for maintaining and continuously improving the quality systems that support QA and QC activities. He/she coordinates departmental activities, provides day-to-day support to the team, and ensures alignment with operational priorities. The supervisory role also covers risk management, document control, supplier qualification (excluding R&D), PCR management, change control processes, and the integration of new products (NPI).

An overview of your new position

Supervise the change management process by ensuring timely recording, assessment, execution, and closure of PCRs, as well as coordinating cross-functional impact analyses.
Lead risk management activities, including FMEA and hazard analyses, and ensure the implementation of mitigation plans.
Ensure supplier qualification and monitoring in collaboration with QA, QC, and Procurement.
Oversee document control activities and ensure governance of quality systems, including document lifecycle management, compliance, and traceability.
Ensure thorough preparation for audits and regulatory inspections.
Manage quality system data entry activities and drive NPI processes to ensure compliant and timely integration of new products.
Manage the stability program by ensuring protocol compliance, coordinating testing, and monitoring results.
Analyze stability data trends and escalate out-of-trend or out-of-specification results.
Participate in continuous improvement initiatives within the department and cross-functional teams and lead them as needed.
Provide Health & Safety leadership, ensuring team awareness and compliance (e.g., GEMBA walks, team meetings).
Contribute to a positive team culture by supporting communication and participating in performance management and recruitment activities.
Act as a true ambassador of KDC/ONE values.
Strong understanding of change control (PCR), risk management, and supplier quality.
Excellent organizational and analytical skills.
Ability to manage multiple priorities and long-term improvement initiatives.
Demonstrates effective interdepartmental collaboration across the organization.
Excellent collaboration skills with multidisciplinary teams.

What You Need to Know About This Position

Employment Status: Permanent
Hours per Week: 40 hrs
Number of Positions Available:
Work Location: Knowlton
Start Date: As Soon As Possible

You are the ideal candidate if you have

Bachelor’s degree in Science, Engineering, or a related field.
5 to 7 years of experience in a similar role, including at least 3 years in Quality Systems within a regulated environment.

Bilingualism is essential, as the role involves frequent interactions with employees and clients.

What we have to offer you

Bonus program based on company performance and meeting your goals
Comprehensive group insurance program including; prescription drugs, dental, vision, and more
Short and long-term disability insurance
RRSP: We contribute up to 4% of your salary, matching your contribution
Access to telemedicine service and employee support program including sleep resources
Receive quality, custom personal protective equipment
Opportunities for advancement and internal mobility to develop your potential

Does the challenge speak to you? To learn more and apply, it’s right here…

Read the full bilingual original

Chez KDC/ONE, nous sommes des leaders dans la fabrication en sous-traitance et le plus grand fabricant de déodorants en Amérique du Nord. Au cœur de nos valeurs réside l'excellence, ce qui nous motive à tout mettre en œuvre pour réaliser les projets de nos clients. En plus de nos spécialisations majeures, nous nous efforçons continuellement d'innover pour concevoir plus de mille autres produits de beauté, de santé et d'hygiène.

La mission qu’on te propose:

Relevant de la Manager Qualité des opérations, le Superviseur Systèmes de Qualité (QS) est responsable du maintien et de l’amélioration continue des systèmes qualité supportant les activités QA et QC. Il/elle assure la coordination des activités du secteur, soutient l’équipe au quotidien et veille à l’alignement avec les priorités opérationnelles. Enfin, son rôle de supervision couvre notamment la gestion des risques, le contrôle documentaire, la qualification des fournisseurs (hors R&D), la gestion des PCR, les processus de changement ainsi que l’intégration des nouveaux produits (NPI).

Un aperçu de ton quotidien :

Superviser le processus de gestion des changements en assurant l’enregistrement, l’évaluation, l’exécution et la clôture des PCR dans les délais, ainsi que coordonner les analyses d’impact interfonctionnelles.
Diriger les activités de gestion des risques, incluant les analyses (AMDEC, analyses de dangers), et assurer la mise en place des plans de mitigation.
Assurer la qualification et le suivi des fournisseurs en collaboration avec QA, QC et les achats.
Superviser les activités de contrôle documentaire et assurer la gouvernance des systèmes qualité, incluant le cycle de vie des documents, leur conformité et leur traçabilité.
Assurer rigoureusement la préparation aux audits et aux inspections réglementaires.
Encadrer les activités de saisie de données liées aux systèmes qualité et piloter les processus NPI afin d’assurer une intégration conforme et dans les délais des nouveaux produits.
Gérer le programme de stabilité en assurant la conformité des protocoles, la coordination des essais et le suivi des résultats.
Analyser les tendances des données de stabilité et assurer l’escalade des résultats hors tendance ou hors spécifications.
Participer aux initiatives d’amélioration continue au sein du département et des équipes interfonctionnelles, et les diriger selon les besoins.
Fournir un leadership en matière de Santé & Sécurité, en veillant à la sensibilisation et à la conformité de l’équipe (ex. : marche GEMBA, réunions d’équipe).
Contribuer à une culture d’équipe positive en soutenant la communication et en participant à la gestion de la performance et aux activités de recrutement.
Agir en tant que réel ambassadeur des valeurs KDC/ONE.

Solide compréhension de la gestion des changements (PCR), de la gestion des risques et de la qualité fournisseurs;
Excellentes compétences organisationnelles et analytiques;
Capacité à gérer plusieurs priorités ainsi que des initiatives d’amélioration à long terme;
Démontre une collaboration interdépartementale efficace à travers l’organisation.
Excellentes habiletés de collaboration avec des équipes multidisciplinaires;

Ce qu’il faut savoir sur ce poste :

Statut : Permanent

Heures par semaine : 40 hrs
Nombre de postes à pourvoir: 1

Lieu de travail : Knowlton
Entrée en fonction : Dès que possible

Tu es le candidat idéal si tu possèdes:

Baccalauréat en Chimie, Biochimie ou BACC en sciences;
5 à 7 ans d’expérience dans un rôle similaire;
Bonne compréhension de l’Intégrité des Données et du principe ALCOA (Attributable, Legible, Contemporaneous, Original and Accurate);
Bilinguisme (français et anglais);

Le bilinguisme (français et anglais) est essentiel, car le rôle implique des interactions fréquentes avec des employé(e)s et des clients.

Ce que nous avons à t’offrir :

Programme de bonification basé sur les résultats de l'entreprise et l'atteinte de tes objectifs
Programme d’assurance collective complet incluant; médicaments, soins dentaire, vision et plus encore
Assurance invalidité courte et longue durée
REER : Nous cotisons jusqu’à 4% de ton salaire, correspondant à ta contribution
Accès au servie de télémédecine et programme de soutien aux employés incluant ressource au sommeil
Bénéficiez d’équipement de protection individuel de qualité et sur mesure
Possibilités d'avancement et de mobilité interne pour développer ton potentiel

Le défi te parle? Pour en savoir plus et postuler, c’est juste ici…

At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to make every effort to realize the projects of our clients. In addition to our major specializations, we continuously strive to innovate to design more than a thousand other beauty, health and hygiene products.

The mission we are proposing:

Reporting to the Operations Quality Manager, the Quality Systems Supervisor (QS) is responsible for maintaining and continuously improving the quality systems that support QA and QC activities. He/she coordinates departmental activities, provides day-to-day support to the team, and ensures alignment with operational priorities. The supervisory role also covers risk management, document control, supplier qualification (excluding R&D), PCR management, change control processes, and the integration of new products (NPI).

An overview of your new position

Supervise the change management process by ensuring timely recording, assessment, execution, and closure of PCRs, as well as coordinating cross-functional impact analyses.
Lead risk management activities, including FMEA and hazard analyses, and ensure the implementation of mitigation plans.
Ensure supplier qualification and monitoring in collaboration with QA, QC, and Procurement.
Oversee document control activities and ensure governance of quality systems, including document lifecycle management, compliance, and traceability.
Ensure thorough preparation for audits and regulatory inspections.
Manage quality system data entry activities and drive NPI processes to ensure compliant and timely integration of new products.
Manage the stability program by ensuring protocol compliance, coordinating testing, and monitoring results.
Analyze stability data trends and escalate out-of-trend or out-of-specification results.
Participate in continuous improvement initiatives within the department and cross-functional teams and lead them as needed.
Provide Health & Safety leadership, ensuring team awareness and compliance (e.g., GEMBA walks, team meetings).
Contribute to a positive team culture by supporting communication and participating in performance management and recruitment activities.
Act as a true ambassador of KDC/ONE values.
Strong understanding of change control (PCR), risk management, and supplier quality.
Excellent organizational and analytical skills.
Ability to manage multiple priorities and long-term improvement initiatives.
Demonstrates effective interdepartmental collaboration across the organization.
Excellent collaboration skills with multidisciplinary teams.

What You Need to Know About This Position

Employment Status: Permanent
Hours per Week: 40 hrs
Number of Positions Available:
Work Location: Knowlton
Start Date: As Soon As Possible

You are the ideal candidate if you have

Bachelor’s degree in Science, Engineering, or a related field.
5 to 7 years of experience in a similar role, including at least 3 years in Quality Systems within a regulated environment.
Proficiency with eQMS systems (document management, CAPA, change control);
Bilingual (French and English);

Bilingualism is essential, as the role involves frequent interactions with employees and clients.

What we have to offer you

Bonus program based on company performance and meeting your goals
Comprehensive group insurance program including; prescription drugs, dental, vision, and more
Short and long-term disability insurance
RRSP: We contribute up to 4% of your salary, matching your contribution
Access to telemedicine service and employee support program including sleep resources
Receive quality, custom personal protective equipment
Opportunities for advancement and internal mobility to develop your potential

Does the challenge speak to you? To learn more and apply, it’s right here…

Apply About employer

More about this job

Responsibilities

Oversee and continuously improve quality systems supporting QA and QC, including change control, risk management, supplier qualification, document governance, audit readiness, and new product integration. Manage stability testing and data trends, lead improvement initiatives, and support team performance, safety, and collaboration.

Requirements

Requires a bachelor's degree in science, engineering, or a related field and 5–7 years of experience in a similar role, including at least 3 years in quality systems within a regulated environment. Candidates should have eQMS proficiency, knowledge of data integrity and ALCOA principles, strong organizational and analytical skills, and fluency in French and English.

Skills

Quality Systems Management
Change Control
PCR Management
Risk Management
FMEA
Hazard Analysis
Supplier Qualification
Document Control
Audit Preparation
Regulatory Inspections
New Product Introduction
Stability Program Management
Data Trend Analysis
Continuous Improvement
Cross-Functional Collaboration
Bilingual Communication

Benefits

Performance-Based Bonus
Comprehensive Group Insurance
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Telemedicine
Employee Assistance Program
Custom Personal Protective Equipment
Career Advancement Opportunities
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Control
Quality Systems
eQMS
Change Control
PCR
Risk Management
FMEA
Hazard Analysis
Supplier Qualification
Document Management
Document Lifecycle
Data Integrity
ALCOA
CAPA
Regulatory Compliance
Audits
Regulatory Inspections
New Product Introduction
Stability Testing
Out-Of-Trend Results
Out-Of-Specification Results
Continuous Improvement
Health and Safety
GEMBA Walks
Manufacturing
Procurement
Cross-Functional Collaboration

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