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Quality Control Supervisor

  • Knowlton, QC, Canada

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Job details

Experience
5–7 years of experience in a similar role;
Posting language
English
Posted

Original job description

At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to make every effort to realize the projects of our clients. In addition to our major specializations, we continuously strive to innovate to design more than a thousand other beauty, health and hygiene products.

The mission we are proposing:

Reporting to the Quality Control Manager (QC), the QC Supervisor is responsible for the daily operations of the QC Laboratory and the Incoming Component Laboratory. The QC Supervisor supports and guides employees and team leaders within the department. As a key point of contact, he/she interacts daily with other departments to ensure adequate operational support and coordination of laboratory activities.

An overview of your new position

  • Supervise the personnel who perform testing (raw materials, components, bulks, finished goods).
  • Provide day-to-day leadership to the QC Department, ensuring alignment with company priorities and fostering team performance, engagement, and development.
  • Ensure compliance with internal SOPs, work instructions, policies, and GMP/GLP requirements.
  • Oversee the Out of Specification (OOS) process, guiding Team Leaders on appropriate actions and escalation.
  • Lead and ensures timely investigations for OOS, deviations, and NCNs related to the department, defining CAPAs where appropriate.
  • Oversee training, qualification, and competency of personnel, ensuring the department is fully qualified to operate across all shifts.
  • Participate in continuous improvement initiatives within the department and cross-functional teams and lead them as needed.
  • Verifie and approve analytical methods and specifications (LIMS).
  • Provide Health & Safety leadership, ensuring team awareness and compliance (e.g. GEMBA walks, team reviews).
  • Ensure environmentally responsible handling and disposal of hazardous materials in accordance with company policies.
  • Contribute to a positive team culture by supporting communication and participating in performance management and recruitment activities.
  • Act as a true ambassador of KDC/ONE values.
  • Strong interpersonal, communication, and coaching skills.
  • Demonstrates professionalism, organization, and attention to detail.
  • Demonstrates effective interdepartmental collaboration across the organization.
  • Strong decision-making skills.

What You Need to Know About This Position

  • Employment Status: Permanent
  • Hours per Week: 40 hrs
  • Number of Positions Available:  
  • Work Location: Knowlton
  • Start Date: As Soon As Possible

You are the ideal candidate if you have

  • Bachelor’s degree in chemistry, Biochemistry, or Science-related field.
  • 5–7 years of experience in a similar role;
  • A clear understanding of Data Integrity and ALCOA (Attributable, Legible, Contemporaneous, Original and Accurate);
  • Bilingual (French and English);

Bilingualism (French and English) is essential, as the role involves frequent interactions with employees and clients.

What we have to offer you

  • Bonus program based on company performance and meeting your goals
  • Comprehensive group insurance program including; prescription drugs, dental, vision, and more
  • Short and long-term disability insurance
  • RRSP: We contribute up to 4% of your salary, matching your contribution
  • Access to telemedicine service and employee support program including sleep resources
  • Receive quality, custom personal protective equipment
  • Opportunities for advancement and internal mobility to develop your potential

Does the challenge speak to you? To learn more and apply, it’s right here…

FOLLOW US ON :

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REASON FOR WORKING IN EASTERN TOWNSHIPS:
  • Here is the perfect balance. The dynamic balance that we all seek between the realization of our personal and professional dreams. The balance between proximity to major centers, with all the urbanity they provide, and rurality with its generous nature and diversified activities.
  • Here, 40,000 students learn and develop skills through nearly 900 post-secondary programs and training and more than 100 vocational training programs. A wealth that generates creativity, a taste for going beyond and opening up to the world.
  • Here, it is also health through the practice of activities of all kinds and through healthy lifestyles. Here, the playground is huge and nearby: peaks, trails, rivers, lakes, infrastructures and sports clubs. Whether you are a Sunday athlete or a high level athlete, you will find something to keep you in shape!
  • Here, the landscapes of the Townships are varied and its nature is generous: lakes, rivers, mountains, vines, marshes, conifers, deciduous trees, valleys. Our bucolic landscapes encourage contemplation and letting go. In the fall, the landscapes ignite to create a panorama typical of southern Quebec.



** To simplify the text, the masculine is used in a neutral sense. Kdc/one is an equal employment opportunity employer for visible minorities and women. **

More about this job

Responsibilities

The Quality Control Supervisor oversees daily laboratory operations, including testing of raw materials, components, and finished goods. They provide leadership to the QC team, ensure compliance with GMP/GLP standards, and manage investigations into deviations and out-of-specification results.

Requirements

Candidates must hold a bachelor's degree in chemistry, biochemistry, or a related science field. A minimum of 5–7 years of experience in a similar role and bilingual proficiency in English and French are required.

Skills

  • Quality control
  • Laboratory management
  • Leadership
  • GMP compliance
  • GLP compliance
  • SOP management
  • OOS investigation
  • Data integrity
  • ALCOA
  • Analytical methods
  • LIMS
  • Continuous improvement
  • Health and safety
  • Coaching
  • Communication
  • Decision-making

Benefits

  • Bonus program
  • Comprehensive group insurance
  • Prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • RRSP matching
  • Telemedicine service
  • Employee support program
  • Personal protective equipment

Visa sponsorship

Not detected in the job text

Categories

  • Manufacturing
  • Management & Leadership
  • Science & Research

Keywords

  • Quality Control
  • Contract Manufacturing
  • Deodorants
  • Laboratory
  • Raw Materials
  • Finished Goods
  • SOP
  • GMP
  • GLP
  • OOS
  • Deviations
  • NCN
  • CAPA
  • LIMS
  • Data Integrity
  • ALCOA
  • Chemistry
  • Biochemistry
  • Hazardous Materials
  • Performance Management
  • Recruitment
  • Analytical Methods
  • Quality Assurance
  • Compliance
  • Manufacturing

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