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Added 8 mins ago
HP
Registered Dietitian
Health PEI
PE · Prince Edward Island, Canada
- $36.2 to $45.26 CAD / hour
- Full-time
…clinically supervised by the Primary Care Network Clinical Lead and reports to the Network…
Added 8 mins ago
S
System Architect
SLMCON
Canada
- Full-time
…developers, and maintaining architectural integrity across complex client…
Added 8 mins ago
I
Représentant(e) de Ventes Pharmaceutique / Pharmaceutical Sales Representative
Impres
Montreal, QC
- Full-time
2 ans et plus d'expérience dans la vente de produits pharmaceutiques
Added 8 mins ago
TT
Business Analyst - Capital Markets Applications
Tech Talent International
Montreal, QC
- $75,000 to $80,000 CAD / year
- Full-time
…Analyst - Capital Markets Applications for our global consulting client, working for a large investment…
Added 8 mins ago
DF
Sales Specialist
DK Flooring Expert
Brampton, ON
- Full-time
Candidates should possess solid Sales skills, including lead generation, consultative selling, and closing techniques in a retail or home improvement environment.
Added 8 mins ago
MS
Plant Manager / Director Operations
MacDonald Search Group
Vancouver, BC
- Full-time
Our client is a food manufacturing company in the Vancouver area.
Added 8 mins ago
E
Senior Structural Engineer
EastPoint
Halifax, NS
- Full-time
…government, institutional, and commercial clients. Through decades of experience, we have accumulated a deep understanding of design, construction, accessibility, costs, regulatory issues,…
Added 9 mins ago
C
Sr. Client Service Representative
CIBC
Charlottetown, PE
- Full-time
…as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively…
Added 9 mins ago
B
Manager, Media Partnerships
BMO
Toronto, ON · YNG
- Full-time
Negotiation: Lead complex negotiations with media planners, buyers and marketers to deliver value, maximize revenue and ensure campaign success and client satisfaction.
Added 9 mins ago
B
Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
Gather frontline feedback and market intelligence to inform product, pricing, and client experience enhancements.
Added 9 mins ago
B
Private Banking Officer (Contract)
BMO
Edmonton, AB · Enbridge
- Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 9 mins ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 9 mins ago
Programmer Analyst
Scotiabank
Toronto, ON
The iTrade Client Onboarding team within the DCS value stream is currently looking for a client-focused Technical Lead who is motivated to design and develop components of enterprise…
Added 9 mins ago
CI
Client Services Coordinator, Bilingual
Centah Inc
Remote, Canada
- Full-time
- Remote
We’re a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead…
Added 9 mins ago
RE
Project Manager
Rising Edge Group
Calgary, AB
- Full-time
…impacts are documented, approved, and clearly communicated to the Client and project…
Added 9 mins ago
RE
Project Manager
Rising Edge Group
Kelowna, BC
- Full-time
…impacts are documented, approved, and clearly communicated to the Client and project…
Added 9 mins ago
RE
Project Manager
Rising Edge Group
Regina, SK
- Full-time
…impacts are documented, approved, and clearly communicated to the Client and project…
Added 9 mins ago
RE
Project Manager
Rising Edge Group
AB · Edmonton, Alberta
- Full-time
…impacts are documented, approved, and clearly communicated to the Client and project…
Added 9 mins ago
Design Quality Manager
Mott MacDonald
Toronto, ON · Vancouver, BC · Calgary, AB
…seeking a Project Design Quality Manager with demonstrated experience implementing and managing design quality on major projects, as well as lead project quality initiatives across some of…
Added 9 mins ago
Developer/Technical Architect - Microsoft D365 Customer Engagement
EY
Toronto, ON · Vancouver, BC
+2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Added 9 mins ago
Financial Services Specialist
Government of Alberta
AB
…functions, including transaction processing, recurring transactions, client asset administration and Finance Lead responsibilities as…
Added 9 mins ago
M
Application Delivery Officer (ADO), Fraud Management Section
Maarut
Quebec, QC
- Contract
The client is looking for an Application Delivery Lead
Added 9 mins ago
VC
Physiotherapy Assistant (Rehabilitation Assistant)
Vancouver Coastal Health
Powell River, BC
- $32.84 CAD / hour
- Temporary
Within the context of a patient/client/resident and family centered care model and in accordance with established vision and values of the organization, this position functions under the…
Added 9 mins ago
VC
Magnetic Resonance Imaging Technologist
Vancouver Coastal Health
Vancouver, BC
- $43.32 to $54.04 CAD / hour
- Full-time
Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision,…
Added 9 mins ago
VC
Radiological Technologist, Screening Mammography/General Procedures
Vancouver Coastal Health
Richmond, BC
- $40.19 to $50.2 CAD / hour
- Part-time
Practices in accordance with the standards of professional practice as well as within a client and family centred care model and the vision and values of the department across the Lower…

Keeran Networks

Help Desk Analyst

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

Help Desk Analyst - Toronto

You are looking for an opportunity to demonstrate your innate abilities as a Help Desk Analyst. Perhaps, you are ready for your next challenge, addressing more complex issues and problems. You pride yourself on figuring out the impossible. And you also want a team that you can work hand in hand with, adding to a diverse culture built on respect.

Reporting to the Team Lead, you will provide technical support, advice, and guidance to Keeran clients in their applications, hardware, software, and other related computing systems. You will look to be growing your skills as a communicator and feel accomplished closing tickets, ensuring clients are happy and growing your knowledge base with exposure to many industries.

Your day-to-day responsibilities may include:

· Responding to a variety of client support issues or vendor support, via telephone or in person at their locations, to identify issues and offer solutions in a friendly and efficient manner

· Analyzing situations, diagnosing problems, while developing and implementing solutions within narrow timelines

· Provide complete support for client environments including hardware, operating systems, line of business applications and network equipment

· Focused on completion of ticket volume in short time frame with client success in mind

· Client site visits to resolve issues that couldn’t be fixed remotely

· Use, update and contribute learning content to the internal knowledge database

Your resume should outline the following:

· Post-secondary education with an IT focus or equivalent

· Previous experience working with a managed service provider would be an asset

· Experience working with Windows desktop, server support and networking

· Investment in further knowledge and education through any further certifications

· Experience with all aspects of business networks – end-user support, security, backup and recovery, disaster recovery, desktop, and software version management

During the interview process, we will be looking for:

· How you express your technical knowledge and articulate IT issues that you have been able to solve

· Exceptional interpersonal skills: how you relate with others even when you’re under the pressure of an interview

· Examples of how you manage multiple projects at a time taking into consideration time management and organizational skills. Working for a managed service provider means being able to prioritize tasks with minimal supervision

· Examples of how you’ve gone above and beyond for your client group (whether in house or as a consultant in the past)

Why Keeran:

· A dedicated and transparent leadership team

· Commitment to your growth and development

· Tier 1 experience (0-2 years of previous help desk experience)

· Tier 2 experience (2-4 years of previous help desk experience)

· Overtime pay!

· A platform to voice your ideas and your concerns

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More about this job

Responsibilities

Provide technical support for hardware, software, and network systems to clients via telephone or on-site visits. Analyze and diagnose complex technical issues while maintaining efficient ticket resolution timelines.

Requirements

Requires post-secondary education in IT or equivalent and experience with Windows desktop, server support, and networking. Candidates should demonstrate strong interpersonal skills and the ability to manage multiple projects under pressure.

Skills

Technical support
Hardware troubleshooting
Software support
Network support
Windows desktop support
Server support
Disaster recovery
Backup and recovery
Security
Client communication
Problem solving
Time management
Organizational skills
Interpersonal skills
Ticket management

Benefits

Overtime pay
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Managed Service Provider
Windows
Server Support
Networking
Hardware
Software
Security
Backup and Recovery
Disaster Recovery
Desktop Support
Technical Support
Ticket Management
Client Relations
IT Infrastructure

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