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Added 1 hour ago
AC
Human Resource & Benefits Analyst
Aston Carter
Vaughan, ON
- $29 to $32 CAD / hour
- Contract
Provide ongoing support and guidance to users on HRIS processes, reporting, and best practices.
Added 3 hours ago
I
Coordonnateur(trice) Administration et Opérations
Isarta
Longueuil, QC · Saint-Hubert, QC
- Full-time
Added 5 hours ago
GLP Laboratory Technician - Chemistry
University of Guelph
Guelph, ON
Reviewing, approving and reporting results to clients
Added 7 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 7 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 7 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 9 hours ago
Help Desk Analyst
Keeran Networks
Toronto, ON
You are looking for an opportunity to demonstrate your innate abilities as a Help Desk Analyst. Perhaps, you are ready for your next challenge, addressing more complex issues and problems.…
Added 11 hours ago
RH
Financial Planning Analyst
Robert Half
Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
Our prominent and growing client in the real estate development space specializing in acquisition, investment, development, construction, and asset management is seeking a Senior Analyst on…
Added 11 hours ago
Business Systems Analyst - Transfer Agency Operations
Scotiabank
Toronto, ON
We are looking for a Business Systems Analyst who is equally comfortable in a room with transfer agency operations leaders and in a working session with engineers and data architects. You…
Added 20 hours ago
AS
Payroll Analyst
AgileGrid Solutions
Canada
- Full-time
…professionalism, and continuous growth. With a strong focus on client satisfaction and employee development, Vaco LLC remains a trusted partner for organizations seeking reliable and expert…
Added 22 hours ago
A
Business Analyst – AI and Digital Product Delivery [AQ-20669]
Aquent
Toronto, ON
- $51 to $64 CAD / hour
- Contract
We are seeking a dynamic and hands-on professional to join our client’s team, playing a pivotal role in bringing cutting-edge AI solutions to life. This position sits at the exciting…
Added 22 hours ago
W
Data Analyst, Reporting
Wiraa
Canada
- Full-time
The Data Analyst, Reporting is a critical role within Torys, responsible for delivering precise financial and business reports that support strategic decision-making. This position involves…
Added 1 day ago
K
Engagement Analyst (12 Month Contract)
KPMG
ON · Toronto, Ontario
- Full-time
KPMG Law is seeking an Engagement Analyst to join the Billing Delivery Centre on a 12-month contract. In this role, you will support Law leadership in achieving key business and financial…
Added 1 day ago
WG
Accounting Analyst
Walter Group
Westmount, QC
- Full-time
We are seeking an efficient, detail-oriented and collaborative analyst to join our Finance Team. Reporting directly to the Director of Finance and Corporate Projects, this role will handle…
Added 1 day ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON · Markham, ON
- Full-time
Work experience in business system analytics roles or in either developing or validating large banking treasury reporting system is an asset.
Added 1 day ago
AI
Level 1 Vibration Technician
Ainsworth Inc
Mississauga, ON
- Full-time
…while adhering to safe work practices and maintaining strong client relationships. The role requires the ability to prepare accurate technical reports, meet strict deadlines, and…
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 1 day ago
C
Analyst, Sales and Marketing (French Services) (Hybrid/Telework)
CBC/Radio-Canada
Montreal, QC
- Full-time
As Analyst, Revenue Optimization, you are responsible for ensuring that sales targets are met by applying ad inventory management and pricing strategies to optimize TV schedule revenue…
Added 1 day ago
K
Business Development / Market Research / Data Analyst
Kamsons
Edmonton, AB
- Full-time
Client Relationship Management: Build and maintain strong relationships with existing and potential clients, ensuring high levels of customer satisfaction.
Added 1 day ago
R&
Tax Analyst
Robertson & Company Ltd.
Mississauga, ON
- Full-time
Our client is a well-established, growing organization with operations across multiple markets and a complex corporate structure. As part of its Finance team, the organization is seeking a…
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 1 day ago
R
Senior Manager, Risk Management & Compliance
RBC
Halifax, NS · Toronto, ON
- Full-time
Act as a key risk analyst and advisor to all teams under Enterprise Platform Services in RBC Tech Infrastructure with respect to Network & Collaboration Services, Shared Platform Services,…
Added 1 day ago
R
Desktop Publisher
RBC
Toronto, ON
- Full-time
Liaison between Publishing, analyst teams and SAs to ensure the product is completed in a timely manner.

Keeran Networks

Help Desk Analyst

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

Help Desk Analyst - Toronto

You are looking for an opportunity to demonstrate your innate abilities as a Help Desk Analyst. Perhaps, you are ready for your next challenge, addressing more complex issues and problems. You pride yourself on figuring out the impossible. And you also want a team that you can work hand in hand with, adding to a diverse culture built on respect.

Reporting to the Team Lead, you will provide technical support, advice, and guidance to Keeran clients in their applications, hardware, software, and other related computing systems. You will look to be growing your skills as a communicator and feel accomplished closing tickets, ensuring clients are happy and growing your knowledge base with exposure to many industries.

Your day-to-day responsibilities may include:

· Responding to a variety of client support issues or vendor support, via telephone or in person at their locations, to identify issues and offer solutions in a friendly and efficient manner

· Analyzing situations, diagnosing problems, while developing and implementing solutions within narrow timelines

· Provide complete support for client environments including hardware, operating systems, line of business applications and network equipment

· Focused on completion of ticket volume in short time frame with client success in mind

· Client site visits to resolve issues that couldn’t be fixed remotely

· Use, update and contribute learning content to the internal knowledge database

Your resume should outline the following:

· Post-secondary education with an IT focus or equivalent

· Previous experience working with a managed service provider would be an asset

· Experience working with Windows desktop, server support and networking

· Investment in further knowledge and education through any further certifications

· Experience with all aspects of business networks – end-user support, security, backup and recovery, disaster recovery, desktop, and software version management

During the interview process, we will be looking for:

· How you express your technical knowledge and articulate IT issues that you have been able to solve

· Exceptional interpersonal skills: how you relate with others even when you’re under the pressure of an interview

· Examples of how you manage multiple projects at a time taking into consideration time management and organizational skills. Working for a managed service provider means being able to prioritize tasks with minimal supervision

· Examples of how you’ve gone above and beyond for your client group (whether in house or as a consultant in the past)

Why Keeran:

· A dedicated and transparent leadership team

· Commitment to your growth and development

· Tier 1 experience (0-2 years of previous help desk experience)

· Tier 2 experience (2-4 years of previous help desk experience)

· Overtime pay!

· A platform to voice your ideas and your concerns

Apply About employer

More about this job

Responsibilities

Provide technical support for hardware, software, and network systems to clients via telephone or on-site visits. Analyze and diagnose complex technical issues while maintaining efficient ticket resolution timelines.

Requirements

Requires post-secondary education in IT or equivalent and experience with Windows desktop, server support, and networking. Candidates should demonstrate strong interpersonal skills and the ability to manage multiple projects under pressure.

Skills

Technical support
Hardware troubleshooting
Software support
Network support
Windows desktop support
Server support
Disaster recovery
Backup and recovery
Security
Client communication
Problem solving
Time management
Organizational skills
Interpersonal skills
Ticket management

Benefits

Overtime pay
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Managed Service Provider
Windows
Server Support
Networking
Hardware
Software
Security
Backup and Recovery
Disaster Recovery
Desktop Support
Technical Support
Ticket Management
Client Relations
IT Infrastructure

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