Find work in Canada.

636,348 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
BH
Senior Manager, Supportive Housing Delivery
BC Housing
Burnaby, BC
- Full-time
…supports service delivery of Supportive Housing programs and operations in the assigned region and assists the in the oversight of Non-Profit…
Added 14 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 29 mins ago
L
Principal Product Manager
Lightworks
Toronto, ON
- Full-time
Lightworks is hiring a Principal Product Manager to work within the AI Consortium (AIC) for our Head of Engineering, alongside AI Consortium members. The AIC is developing several projects,…
Added 44 mins ago
PH
Billing Manager
Peace Hills Insurance
AB · Edmonton, AB
- Full-time
We currently have a position available for a Manager in our Billing department. Reporting to the CFO, the successful candidate will provide overall management and direction to the billing…
Added 44 mins ago
FC
Area Manager - Station/ HUB
FedEx Canada
Delta, BC
- Full-time
Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FDX facility. Supports the Safety Above All Culture. Responsible for ensuring safe and efficient…
Added 44 mins ago
K
Senior Quality Manager - Energy Construction
Kiewit
AB · Edmonton, AB
- Full-time
As a Sr. Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 44 mins ago
AF
Environmental, Social and Governance (ESG) Co-op
Agri Foods
Burnaby, BC
- Full-time
…sustainability initiatives across our dairy and plant-based beverage operations. The student will assist with greenhouse gas (GHG) data collection, waste reduction projects, sustainability…
Added 44 mins ago
GC
Manufacturing Operations Supervisor
GMS Canada
BC · Manufacturing (SLG)
- Full-time
The Door Manufacturing Supervisor supports the daily production operations of the door pre-hanging facility by providing hands‑on leadership, coordination, and technical expertise. This…
Added 44 mins ago
GC
GMS Canada / Home Depot Account Manager
GMS Canada
AB · Corporate ON (CAN)
- Full-time
Working closely with GMS purchasing, operations, sales, finance, branch leadership, and the THD team, the Account Manager will ensure customer requirements are clearly communicated and…
Added 44 mins ago
KE
BPO Operations Manager
Kelly Education
AB · Canada-Alberta-Customer On-site
- Full-time
High school diploma or equivalent; business administration or office-management training preferred.
Added 1 hour ago
MO
Municipal Clerk
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
Research and write bylaws, policies, and standard operating procedures as they relate to Council operations
Added 1 hour ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
KYC Senoir Manager
TEKsystems
Toronto, ON
- $60 to $70 CAD / hour
- Contract
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 1 hour ago
CH
Manager, Health & Safety
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
The Manager, Health and Safety is responsible for providing strategic and operational leadership for the Alterra Experiences Division's occupational health and safety program, ensuring the…
Added 1 hour ago
CA
Sales Support Specialist
Centurion Associates Inc
Toronto, ON
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 1 hour ago
(CAN) Self Checkout Attendant - Part Time
Walmart Canada
Port Elgin, ON
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 hour ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Val-d'Or, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
CC
Senior Manager New Business Development, Corporate Partnerships
Canadian Cancer Society
Toronto, ON
- Full-time
…With seasoned knowledge of the corporate world, the Senior Manager New Business Development, Corporate Partnerships will work with teams across the country to build new opportunities,…
Added 1 hour ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Dryden, ON
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Lloydminster, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Lethbridge, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
WC
Customer Service Manager
Walmart Canada
Port Perry, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
L
Financial Service Representative - LendDirect Office 1586
LendDirect
Calgary, AB
- Full-time
…my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Brampton, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

Kelly Education

BPO Operations Manager

AB, Canada
Canada-Alberta-Customer On-site, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5 years of Leadership and administrative experience, including coordinating people, projects, or shared services.
Posting language: English
Posted: Oct 28, 2026

Original job description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Our BPO Ops Manager is responsible for:

Leading, coaching, and developing the administrative team, including hiring, onboarding, performance management, and cross-training.
Coordinating work intake, priorities, assignments, and coverage to meet department needs and changing operational demands.
Overseeing administrative services, including scheduling, meetings, correspondence, records, document preparation, purchasing, and expense or time-entry support.
Establishing consistent procedures, templates, backup plans, and documentation for shared administrative services.
Partnering with refinery leaders and department teams to coordinate daily support, turnaround activities, meeting logistics, and document tracking.
Handling confidential information appropriately and following site safety, access, records-management, and company requirements.
Monitoring workload, service levels, and KPIs; identifying process improvements and communicating priorities, status, and timelines.
Serving as an escalation point for service issues and adjusting plans as operational priorities change.

Essential Skills, Knowledge & Experiences:

High school diploma or equivalent; business administration or office-management training preferred.
5 years of Leadership and administrative experience, including coordinating people, projects, or shared services.
Strong leadership, coaching, organization, prioritization, communication, customer-service, and problem-solving skills.
Proficiency with common office and collaboration tools, calendars, spreadsheets, presentations, and document-management systems.
Ability to work on-site at a refinery and meet site access, safety, and training requirements.
Industrial-sector, centralized support, turnaround planning, document control, purchasing, or change-tracking experience preferred.
Ability to use required PPE and move through the facility as needed, subject to site requirements and applicable accommodations.

Benefits of Working at Kelly

We understand that each person has unique professional and personal needs. Life at Kelly will offer you: 3 weeks of vacation within the first year, 5 Kelly Wellness days and 4 additional Kelly Floating days, competitive Health and Dental plan, Employee Assistance Program, Tuition Reimbursement Program, Group Retirement Saving Plan Program with matching options after completion of first year and access to hundreds of employee discounts.

Kelly is an equal opportunity employer. We value the diversity of the people we hire and serve. We are committed to creating an accessible and inclusive workplace.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Apply About employer

More about this job

Responsibilities

The BPO Operations Manager leads, coaches, and develops the administrative team while overseeing daily administrative services and operational workflows. They partner with refinery leaders to coordinate support, monitor KPIs, and ensure process improvements are implemented effectively.

Requirements

Candidates must have at least 5 years of leadership and administrative experience, with a high school diploma or equivalent required. Proficiency in office collaboration tools and the ability to work on-site at a refinery while adhering to safety requirements is essential.

Skills

Leadership
Coaching
Administrative management
Project coordination
Organization
Prioritization
Communication
Customer service
Problem-solving
Office tools
Spreadsheets
Presentations
Document management
Turnaround planning
Document control
Purchasing

Benefits

3 weeks of vacation
5 Kelly Wellness days
4 Kelly Floating days
Health and Dental plan
Employee Assistance Program
Tuition Reimbursement Program
Group Retirement Saving Plan Program with matching options
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

BPO Operations
Administrative Services
Performance Management
Onboarding
Cross-training
Work intake
KPIs
Refinery
Turnaround activities
Document control
Purchasing
Change-tracking
PPE
Safety compliance
Records management
Scheduling
Collaboration tools
Spreadsheets
Presentations
Centralized support

Report this job