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Added 11 mins ago
KH
Supervisor, Nutrition Services
Kensington Health
Toronto, ON
- Full-time
Completes employee performance appraisals, disciplinary and grievance proceedings and ensures staff complete mandatory education/training.
Added 26 mins ago
CO
Bylaw Enforcement Officer
City of Penticton
Penticton, BC
- Full-time
…investigates bylaw violations, seeking for compliance through education and enforcement options. The BEO position has daily public contact by explaining and rationalizing bylaw…
Added 26 mins ago
GR
Windows Systems Administrator - L3
Global Relay
Vancouver, BC
- Full-time
The Windows Administrator – L3, is a key member of the Operations team and works closely with other System Administrators, Desktop, Security, and Cyber Security Operations Center teams. The…
Added 41 mins ago
FR
Site Administrator
FirstService Residential Canada
Toronto, ON
- Full-time
…competitive salaries, top-tier medical, dental, career training, and support for continued professional…
Added 56 mins ago
B&
Shop Administrator
Black & McDonald Limited
Saskatoon, SK
- Full-time
The Administrator's primary responsibility is to support the day to day operations of the Fabrication Division in the Saskatchewan Region. Duties will include close working relationships…
Added 56 mins ago
B&
Administrative Assistant
Black & McDonald Limited
Toronto, ON · Scarborough, ON
- $47,500 to $57,500 CAD / year
- Full-time
The Subcontract Administrator is located in Scarborough and typically reports directly to the Subcontract Manager. Their primary focus is assisting in subcontract management under the…
Added 56 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Real Property Management, provides complex real property management services to support the delivery of Client-Partner real property projects and programs. The…
Added 56 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Real Property Management, provides real property management services to support the delivery of Client-Partner real property projects and programs. The incumbent…
Added 1 hour ago
FS
Business Analyst, Pension
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
…business processes, technology strategies and data base systems to support the regulation of pension plans in…
Added 1 hour ago
TU
Administrative Assistant, HR Students & Facilities
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
CUPE 2950 Salaried - Administrative Support 3 (Gr6)
Added 1 hour ago
PM
Health & Safety Administrator
Pitt Meadows Plumbing & Mechanical Systems
Maple Ridge, BC
- Full-time
Reporting to the Health & Safety Manager, the Health & Safety Administrator provides administrative support for the Health & Safety department.
Added 1 hour ago
CI
Unix Linux Administrator-- JASDC6094765
Compunnel Inc.
Regina, SK
- Contract
The UNIX Midrange Support resource will ensure a secure, highly available Data Centre environment to support SaskPower's business requirements.
Added 1 hour ago
PA
Sales Administrator (Subaru of Brampton)
Performance Auto Group
Brampton, ON
- Full-time
Subaru of Brampton is currently seeking an experienced Sales Administrator to join their dynamic team.
Added 1 hour ago
P&
Payroll & Benefits Administrator
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
As P&H continues to grow, we are looking for a Payroll and Benefits Administrator to join our Corporate team in Winnipeg. This role is responsible for all aspects of the payroll cycle. You…
Added 1 hour ago
DC
Director, Indigenous Academic Initiatives
Douglas College
New Westminster, BC
- Full-time
…Indigenization goals at the College and providing strategic support for related Indigenization priorities and special…
Added 1 hour ago
AW
Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
…Microsoft Certified: DevSecOps Engineer Professional/Expert, Azure Administrator Associate, Azure Solutions Architect Expert, or equivalent cloud/DevSecOps…
Added 2 hours ago
N
Marketing Administrator
Napoleon
Barrie, ON
- Full-time
Job Purpose: The key responsibilities of Napoleon’s Marketing Administrator include administering and maintaining various software services, such as Napoleon’s COOP, PIM and DAM platforms.…
Added 2 hours ago
KL
Demand Planner / Pricing Administrator
Kanto Living
Canada
- $60,000 to $80,000 CAD / year
- Full-time
Kanto Living is seeking an analytical, organized and detail-oriented mid-level Demand Planner / Pricing Administrator to lead demand forecasting and support pricing administration and…
Added 2 hours ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
…Microsoft Certified: DevSecOps Engineer Professional/Expert, Azure Administrator Associate, Azure Solutions Architect Expert, or equivalent cloud/DevSecOps…
Added 2 hours ago
DH
People and Culture Administrator, FT
Dixon Hall
Toronto, ON
- Full-time
The P&C Administrator will be required to work Monday to Friday from 9:00 A.M. to 5:00 P.M.
Added 2 hours ago
MU
Accounts Administrator
McGill University
Montreal, QC
- Full-time
Under the supervision of the Finance Officer of the Faculty of Dentistry, administers research accounts in support of the FST manager and the Faculty's Principal Investigators, and of…
Added 2 hours ago
M
Senior Manager, Commercial Management
Metrolinx
Canada
- Full-time
Support the development of the overall strategy for commercial management of the Project Agreement with the Delivery Teams, vendors (including the construction manager, designer and…
Added 2 hours ago
Real Estate Lease Administrator
Demant Group
Toronto, ON
The Real Estate Lease Administrator provides administrative and operational support to the Facilities & Real Estate team. This role is responsible for lease administration, landlord and…
Added 2 hours ago
GT
UNIX Midrange Support
Global Technical Talent, an Inc. 5000 Company
Regina, SK
- $50 to $70 CAD / hour
- Contract
We are seeking a skilled and reliable UNIX Midrange Support Specialist with strong expertise in Unix system administration, including Red Hat, SuSe, and AIX platforms. The ideal candidate…
Added 3 hours ago
Equipment Administrator
Bayshore
Markham, ON
Under the direct supervision of the Equipment management Team Lead, the Equipment Administrator is responsible for ensuring that adequate equipment inventory levels are maintained. In…

Kelly Services (Canada), Ltd.

Order Administrator

Markham, ON, Canada

Pay rate $26.00/hour + vacation pay · Temporary

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Job details

Pay: Pay rate $26.00/hour + vacation pay
Job type: Temporary
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.

Our client is looking for someone with a strong work ethic who thrives in a fast-paced environment and takes pride in accuracy and efficiency. If this sounds like you, we’d love to connect with you!

What you will do:

Order Management & Processing

Manage end‑to‑end order processing from order receipt to final delivery.
Enter and validate customer orders in ERP systems (e.g., SAP, Oracle, JD Edwards).
Confirm product availability, batch release status, and lead times with planning and QA.
Coordinate with production, warehousing, and logistics to ensure on‑time fulfillment.
Prepare and verify required documentation (COAs, packing lists, invoices, SDS, customs documents).
Track shipments and proactively communicate delays or changes.

Customer Communication & Support

Serve as the primary contact for customer inquiries, order status updates, and issue resolution.
Maintain strong relationships with pharmaceutical clients, distributors, and contract partners.
Handle complaints, returns, and deviations in collaboration with QA and Quality Systems.
Provide product information, pricing confirmation, and delivery schedules.

Compliance & Documentation

Ensure all order‑related activities comply with GMP, GDP, ISO standards, and internal SOPs.
Maintain accurate and audit‑ready records in ERP and CRM systems.
Support internal and external audits by providing documentation and process details.
Follow controlled document procedures for COAs, batch records, and regulatory paperwork.

Cross‑Functional Collaboration

Work closely with Production Planning, QA/QC, Regulatory Affairs, Logistics, and Finance.
Participate in S&OP discussions related to customer demand and inventory planning.
Support continuous improvement initiatives in order management and customer experience.

What we are looking for:

Post secondary education in business administration or a related field.
2–5 years of customer service or order management experience in pharmaceutical, biotech, or regulated manufacturing.
1+ years’ experience with end-to-end order processing.
Previous experience with data entry, preparing quotes/invoices and customer orders is required.
Effective communication skills (both verbal and written) is required.
Advanced Excel experience is a must.
Previous experience using QuickBooks, SalesForce and other ERPs is needed.

Why Apply?

Pay rate $26.00/hour + vacation pay

Opportunity for long-term, full-time employment (temp to perm)

This is for a current vacancy

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work - just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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More about this job

Responsibilities

Manage customer orders from receipt through delivery, including ERP entry, availability checks, fulfillment coordination, shipment tracking, and preparation of order documentation. Respond to customer inquiries and issues, maintain compliant and audit-ready records, and collaborate with planning, quality, regulatory, logistics, and finance teams.

Requirements

Requires post-secondary education in business administration or a related field and 2–5 years of customer service or order management experience in pharmaceutical, biotech, or regulated manufacturing. Candidates need at least one year of end-to-end order processing experience, data-entry and quote/invoice preparation experience, strong written and verbal communication, advanced Excel skills, and experience with QuickBooks, Salesforce, and ERP systems.

Skills

Order Processing
Customer Service
Order Management
ERP Systems
Advanced Excel
QuickBooks
Salesforce
Data Entry
Quote and Invoice Preparation
Customer Communication
Shipment Tracking
Documentation Management
GMP Compliance
GDP Compliance
Audit Support
Cross-Functional Collaboration

Benefits

Vacation Pay
Opportunity for Long-Term, Full-Time Employment

Visa sponsorship

Not detected in the job text

Keywords

Order Management
End-to-End Order Processing
Customer Service
Pharmaceutical
Biotechnology
Regulated Manufacturing
ERP
SAP
Oracle
JD Edwards
QuickBooks
Salesforce
Advanced Excel
Data Entry
Quotes
Invoices
Good Manufacturing Practice
Good Distribution Practice
ISO Standards
Standard Operating Procedures
Certificates of Analysis
Batch Records
Regulatory Documentation
Quality Assurance
Quality Control
Production Planning
Logistics
Inventory Planning
Sales and Operations Planning
Continuous Improvement

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