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Added 1 min ago
EM
Automotive Detailer - Car Washer - Dartmouth
Enterprise Mobility
Dartmouth, NS
- $18 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 1 min ago
Equipment Administrator
Bayshore
Markham, ON
Under the direct supervision of the Equipment management Team Lead, the Equipment Administrator is responsible for ensuring that adequate equipment inventory levels are maintained. In…
Added 1 min ago
VG
Shipper/Receiver
Veralto Global
London, ON
- Full-time
Growing your skills in inventory management, logistics, and continuous improvement.
Added 16 mins ago
R
JSF Field Service Engineer
Rolls-Royce
Cherry Point, AB
- Full-time
Support Lead FSR in executing Deployed Services and JSF Program responsibilities.
Added 16 mins ago
SR
Marketing Manager, Content & Events
Skygauge Robotics
Fredericton, NB
- Full-time
Coordinate event registration, booth requirements, shipping, logistics, schedules, equipment, staffing, collateral, and on-site execution.
Added 16 mins ago
Plant Manager
PFX Group
Nisku, AB
…continued growth, we are seeking an experienced, Plant Manager to lead our complex manufacturing and distribution operations. Reporting to the Vice President of Canadian Operations the…
Added 16 mins ago
Service Manager, Operations
Reliance Home Comfort
Richmond Hill, ON
Lead and support the development that drives customer satisfaction and future business growth.
Added 16 mins ago
ML
Winter Sidewalk Crew Lead
Markstone Landscaping
Mississauga, ON
- Temporary
…individuals to join our snow removal team as a Sidewalk Crew Lead - keeping commercial properties safe, clear, and accessible all season…
Added 16 mins ago
NI
Purchasing Administrator
Northside Industries
West Kelowna, BC
- Full-time
Lead supplier communication to ensure on-time delivery and performance
Added 16 mins ago
JI
Delivery Truck Driver, Class 5
J.D. Irving, Limited
Fredericton, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 16 mins ago
TG
Production Manager
Trench Group GmbH
Pickering, ON
- $115,000 to $150,000 CAD / year
will lead the end-to-end production planning and scheduling function, aiming
Added 16 mins ago
US
Aurora Driver Helper
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 16 mins ago
US
Richmond Hill Driver Helper
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 16 mins ago
W
(CAN) General Merchandise Assistant Manager
Walmart
Edmonton, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 16 mins ago
CL
Senior Okta Engineer (IAM)
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics…
Added 16 mins ago
A
Executive Director, Strategic Partnerships
Altis
Toronto, ON
- $150,000 to $200,000 CAD / year
- Contract
You'll lead and coach experienced team members, strengthening strategic thinking, accountability, and cross-functional collaboration.
Added 16 mins ago
CL
Senior Accounting Manager
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is a leading asset-based transportation and supply chain solutions provider with operations across Canada, the United States, and Mexico. Headquartered in Brampton,…
Added 16 mins ago
CL
Trailer Mechanic Supervisor
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics…
Added 16 mins ago
HG
National Manager, Finished Vehicle Operations
Hyundai Glovis Canada Inc.
Toronto, ON
- Full-time
…Motor Group and Kia Motors with end-to-end transportation and logistics services. The company specializes in worldwide finished vehicle transportation, integrating rail, truck, and ship to…
Added 16 mins ago
D
Program Manager
DCM
Mississauga, ON
- $65,149 to $81,436 CAD / year
- Full-time
Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables
Added 16 mins ago
CL
Corporate Tax Manager
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics…
Added 16 mins ago
AS
Regional Manger - Quebec
Airline Services International
Montreal, QC
- Full-time
…Canada. We are seeking a commercially driven Regional Manager to lead our Quebec business, increase revenue and take ownership of the region’s profit and loss…
Added 31 mins ago
JI
Merchandising Associate - Reset Team
J.D. Irving, Limited
Moncton, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 31 mins ago
JI
Opportunities for Department Manager
J.D. Irving, Limited
Lower Sackville, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Added 46 mins ago
CL
Business Development Manager- Warehousing & Logistics
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics Inc. is a world-class, asset-based carrier with over 20 years of experience delivering innovative logistics solutions across North America. As we continue to grow, we…

Kelly Services (Canada), Ltd.

Order Administrator

Markham, ON, Canada

Pay rate $26.00/hour + vacation pay · Temporary

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Job details

Pay: Pay rate $26.00/hour + vacation pay
Job type: Temporary
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.

Our client is looking for someone with a strong work ethic who thrives in a fast-paced environment and takes pride in accuracy and efficiency. If this sounds like you, we’d love to connect with you!

What you will do:

Order Management & Processing

Manage end‑to‑end order processing from order receipt to final delivery.
Enter and validate customer orders in ERP systems (e.g., SAP, Oracle, JD Edwards).
Confirm product availability, batch release status, and lead times with planning and QA.
Coordinate with production, warehousing, and logistics to ensure on‑time fulfillment.
Prepare and verify required documentation (COAs, packing lists, invoices, SDS, customs documents).
Track shipments and proactively communicate delays or changes.

Customer Communication & Support

Serve as the primary contact for customer inquiries, order status updates, and issue resolution.
Maintain strong relationships with pharmaceutical clients, distributors, and contract partners.
Handle complaints, returns, and deviations in collaboration with QA and Quality Systems.
Provide product information, pricing confirmation, and delivery schedules.

Compliance & Documentation

Ensure all order‑related activities comply with GMP, GDP, ISO standards, and internal SOPs.
Maintain accurate and audit‑ready records in ERP and CRM systems.
Support internal and external audits by providing documentation and process details.
Follow controlled document procedures for COAs, batch records, and regulatory paperwork.

Cross‑Functional Collaboration

Work closely with Production Planning, QA/QC, Regulatory Affairs, Logistics, and Finance.
Participate in S&OP discussions related to customer demand and inventory planning.
Support continuous improvement initiatives in order management and customer experience.

What we are looking for:

Post secondary education in business administration or a related field.
2–5 years of customer service or order management experience in pharmaceutical, biotech, or regulated manufacturing.
1+ years’ experience with end-to-end order processing.
Previous experience with data entry, preparing quotes/invoices and customer orders is required.
Effective communication skills (both verbal and written) is required.
Advanced Excel experience is a must.
Previous experience using QuickBooks, SalesForce and other ERPs is needed.

Why Apply?

Pay rate $26.00/hour + vacation pay

Opportunity for long-term, full-time employment (temp to perm)

This is for a current vacancy

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work - just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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More about this job

Responsibilities

Manage customer orders from receipt through delivery, including ERP entry, availability checks, fulfillment coordination, shipment tracking, and preparation of order documentation. Respond to customer inquiries and issues, maintain compliant and audit-ready records, and collaborate with planning, quality, regulatory, logistics, and finance teams.

Requirements

Requires post-secondary education in business administration or a related field and 2–5 years of customer service or order management experience in pharmaceutical, biotech, or regulated manufacturing. Candidates need at least one year of end-to-end order processing experience, data-entry and quote/invoice preparation experience, strong written and verbal communication, advanced Excel skills, and experience with QuickBooks, Salesforce, and ERP systems.

Skills

Order Processing
Customer Service
Order Management
ERP Systems
Advanced Excel
QuickBooks
Salesforce
Data Entry
Quote and Invoice Preparation
Customer Communication
Shipment Tracking
Documentation Management
GMP Compliance
GDP Compliance
Audit Support
Cross-Functional Collaboration

Benefits

Vacation Pay
Opportunity for Long-Term, Full-Time Employment

Visa sponsorship

Not detected in the job text

Keywords

Order Management
End-to-End Order Processing
Customer Service
Pharmaceutical
Biotechnology
Regulated Manufacturing
ERP
SAP
Oracle
JD Edwards
QuickBooks
Salesforce
Advanced Excel
Data Entry
Quotes
Invoices
Good Manufacturing Practice
Good Distribution Practice
ISO Standards
Standard Operating Procedures
Certificates of Analysis
Batch Records
Regulatory Documentation
Quality Assurance
Quality Control
Production Planning
Logistics
Inventory Planning
Sales and Operations Planning
Continuous Improvement

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