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Added 14 mins ago
AW
Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 14 mins ago
NF
Production Administrator
New Flyer
Winnipeg, MB
- Full-time
…development through New Flyer Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available…
Added 14 mins ago
NF
Production Administrator
New Flyer
Winnipeg, MB
- Full-time
…development through New Flyer Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available…
Added 29 mins ago
N
Marketing Administrator
Napoleon
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 29 mins ago
SE
Accounts Payable Administrator I (6-month Contract)
STEP Energy Services
AB · Calgary, AB
- Full-time
…and Wayfinder together form one of Canada's leading oilfield service organizations, employing approximately 1,450 professionals across Western Canada. We deliver industry-leading…
Added 44 mins ago
Inventory Control (RSC/CFC) - Administrator Inventory Control
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
Respond to all Customer Service enquiries on a timely manner as it pertains to order release
Added 44 mins ago
Administrateur·trice d’assurance / Insurance Administrator
Talent Acquisition Team at Westland Insurance. Text reply only.
Montreal, QC
Westland Insurance Group Ltd. has a great opportunity for an Insurance Administrator. This role is primarily in-office at our Montréal, QC location. You’ll be a vital part of our team,…
Added 44 mins ago
S
Sales Administrator (Industrial Refrigeration)
Startec
AB
- Full-time
…information, and follow through on the details. As a Sales Administrator at Startec Thermal and Process, you’ll put your customer service skills to work supporting industrial refrigeration…
Added 44 mins ago
P/
Windows Server Administrator
PrecisionERP / PrecisionIT
Regina, SK · Greater Regina Metropolitan Area
- Contract
Junior Windows Server Administrator (Intel Server Support)
Added 44 mins ago
AI
Senior Desktop Engineer
Apptoza Inc.
Montreal, QC
- Full-time
Microsoft Modern Desktop Administrator certification.
Added 44 mins ago
AI
Desktop Support Engineer
Apptoza Inc.
Montreal, QC
- Full-time
Microsoft Modern Desktop Administrator certification.
Added 44 mins ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 59 mins ago
B
Facility Supervisor
BGIS
Lethbridge, AB
- Full-time
…greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Admin Assistants, Facility Manager I…
Added 1 hour ago
M
Senior Manager, Commercial Management
Metrolinx
Canada
- Full-time
…Internal Auditor (CIA), and/or Certified Construction Contract Administrator (CCCA) designation would be an…
Added 1 hour ago
Workday Administrator, HCM
Coveo
Montreal, QC · Quebec, QC
Do you enjoy turning business needs into practical Workday solutions? As a Workday Administrator specializing in Human Capital Management (HCM), you'll join our People and Finance Systems…
Added 1 hour ago
Real Estate Lease Administrator
Demant Group
Toronto, ON
The Real Estate Lease Administrator provides administrative and operational support to the Facilities & Real Estate team. This role is responsible for lease administration, landlord and…
Added 1 hour ago
GT
UNIX Midrange Support
Global Technical Talent, an Inc. 5000 Company
Regina, SK
- $50 to $70 CAD / hour
- Contract
Certified Unix/Linux Professional (e.g., Red Hat Certified System Administrator)
Added 1 hour ago
E9
Enterprise Systems Technologist 1 (System Administrator)
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $99,091 to $116,875 CAD / year
- Full-time
…departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our…
Added 1 hour ago
Clinical Program Supervisor
Department of Social Supports and Well-Being
Stephenville, NL
…responsible for analyzing and approving requests for client service in accordance with delegated authority levels; interpreting policy, legislation and practice standards; assigning and…
Added 1 hour ago
CS
Field Safety Advisor
Corrosion Service Company Limited
Winnipeg, MB
- Full-time
Corrosion Service Company Limited (CSCL) has been a pioneer in cathodic protection and corrosion engineering since 1950. As an employee-owned company, our focus is on innovation,…
Added 1 hour ago
Equipment Administrator
Bayshore
Markham, ON
Under the direct supervision of the Equipment management Team Lead, the Equipment Administrator is responsible for ensuring that adequate equipment inventory levels are maintained. In…
Added 1 hour ago
AI
Windows Server Administrator - SCCM
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
The Windows Server Administrator will support a limited Proof of Concept (PoC) of the Qualys Patch Management module on selected Windows servers. The role focuses on server readiness,…
Added 1 hour ago
2I
Windows System Administrator
2iSolutions Inc.
Regina, SK
- Contract
Resolve L1/L2 escalated support tickets, performance bottlenecks, storage issues, and service failures.
Added 1 hour ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
Build reusable platform templates, starter projects, and self-service capabilities that let engineering teams onboard quickly and consistently
Added 1 hour ago
AI
Windows Server Admin
Apptoza Inc.
Calgary, AB
- Contract
· Coordinate with the Desktop Support Engineer, Linux Administrator, application owners, and AltaGas stakeholders.

Kelly Services (Canada), Ltd.

Order Administrator

Markham, ON, Canada

Pay rate $26.00/hour + vacation pay · Temporary

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Job details

Pay: Pay rate $26.00/hour + vacation pay
Job type: Temporary
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.

Our client is looking for someone with a strong work ethic who thrives in a fast-paced environment and takes pride in accuracy and efficiency. If this sounds like you, we’d love to connect with you!

What you will do:

Order Management & Processing

Manage end‑to‑end order processing from order receipt to final delivery.
Enter and validate customer orders in ERP systems (e.g., SAP, Oracle, JD Edwards).
Confirm product availability, batch release status, and lead times with planning and QA.
Coordinate with production, warehousing, and logistics to ensure on‑time fulfillment.
Prepare and verify required documentation (COAs, packing lists, invoices, SDS, customs documents).
Track shipments and proactively communicate delays or changes.

Customer Communication & Support

Serve as the primary contact for customer inquiries, order status updates, and issue resolution.
Maintain strong relationships with pharmaceutical clients, distributors, and contract partners.
Handle complaints, returns, and deviations in collaboration with QA and Quality Systems.
Provide product information, pricing confirmation, and delivery schedules.

Compliance & Documentation

Ensure all order‑related activities comply with GMP, GDP, ISO standards, and internal SOPs.
Maintain accurate and audit‑ready records in ERP and CRM systems.
Support internal and external audits by providing documentation and process details.
Follow controlled document procedures for COAs, batch records, and regulatory paperwork.

Cross‑Functional Collaboration

Work closely with Production Planning, QA/QC, Regulatory Affairs, Logistics, and Finance.
Participate in S&OP discussions related to customer demand and inventory planning.
Support continuous improvement initiatives in order management and customer experience.

What we are looking for:

Post secondary education in business administration or a related field.
2–5 years of customer service or order management experience in pharmaceutical, biotech, or regulated manufacturing.
1+ years’ experience with end-to-end order processing.
Previous experience with data entry, preparing quotes/invoices and customer orders is required.
Effective communication skills (both verbal and written) is required.
Advanced Excel experience is a must.
Previous experience using QuickBooks, SalesForce and other ERPs is needed.

Why Apply?

Pay rate $26.00/hour + vacation pay

Opportunity for long-term, full-time employment (temp to perm)

This is for a current vacancy

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work - just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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More about this job

Responsibilities

Manage customer orders from receipt through delivery, including ERP entry, availability checks, fulfillment coordination, shipment tracking, and preparation of order documentation. Respond to customer inquiries and issues, maintain compliant and audit-ready records, and collaborate with planning, quality, regulatory, logistics, and finance teams.

Requirements

Requires post-secondary education in business administration or a related field and 2–5 years of customer service or order management experience in pharmaceutical, biotech, or regulated manufacturing. Candidates need at least one year of end-to-end order processing experience, data-entry and quote/invoice preparation experience, strong written and verbal communication, advanced Excel skills, and experience with QuickBooks, Salesforce, and ERP systems.

Skills

Order Processing
Customer Service
Order Management
ERP Systems
Advanced Excel
QuickBooks
Salesforce
Data Entry
Quote and Invoice Preparation
Customer Communication
Shipment Tracking
Documentation Management
GMP Compliance
GDP Compliance
Audit Support
Cross-Functional Collaboration

Benefits

Vacation Pay
Opportunity for Long-Term, Full-Time Employment

Visa sponsorship

Not detected in the job text

Keywords

Order Management
End-to-End Order Processing
Customer Service
Pharmaceutical
Biotechnology
Regulated Manufacturing
ERP
SAP
Oracle
JD Edwards
QuickBooks
Salesforce
Advanced Excel
Data Entry
Quotes
Invoices
Good Manufacturing Practice
Good Distribution Practice
ISO Standards
Standard Operating Procedures
Certificates of Analysis
Batch Records
Regulatory Documentation
Quality Assurance
Quality Control
Production Planning
Logistics
Inventory Planning
Sales and Operations Planning
Continuous Improvement

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