Collection Agent
- Mississauga, ON, Canada
$21 CAD / hour · Full-time
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Job details
- Pay
- $21 CAD / hour
- Job type
- Full-time
- Apply by
- Work location
- Schedule: Mon to Thursday in the office, working from home on Fridays (9am-5:30pm) with required rotation 11:30am-8pm one week monthly
- Posting language
- English
- Posted
Original job description
Are you ready to join a dynamic team with great growth potential? We are currently seeking a Collections Representative to join Nissan Canada's team in Mississauga, ON, through Kelly Services. This exciting role will involve maximizing recoveries while minimizing collection losses. You'll collaborate with legal counsel, bailiffs, and other vendors to recover security and establish repayment schedules with debtors.
This is an assignment through Kelly Services for Nissan Canada until mid-February 2027 with possibility of extension
What's In It for You?
About Us
Kelly Services is focused on building relationships, not transactions. We match job seekers with top employers across Canada and globally across various specialties and positions. Join us to explore the opportunities that fit your career ambitions. Connect with us on social media or visit kellyservices.ca for more information and to subscribe to our Career Tips Newsletter.
Take the next step in your career journey with us at Nissan Canada!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.
This is an assignment through Kelly Services for Nissan Canada until mid-February 2027 with possibility of extension
What's In It for You?
- Location: Nissan Canada Inc. headquarters, accessible by public transportation near Highway 401 & 427 in Mississauga
- Schedule: Mon to Thursday in the office, working from home on Fridays (9am-5:30pm) with required rotation 11:30am-8pm one week monthly
- Compensation: $21.00/hr + 4% Vacation
- Additional Perks: Vehicle Purchase Plan, on-site gym, subsidized cafeteria, and a warm, friendly environment
- Professional Growth: Free training opportunities available through myKelly.ca
- Make collection calls and/or send correspondence for accounts past due over 5 days
- Provide exemplary customer service focused on resolving collection issues and account discrepancies
- Collaborate to reduce delinquency rates in assigned regions and queues
- Conduct additional research or skip tracing as needed
- Answer inquiries from customers and dealers about accounts
- Uphold quality standards in all interactions
- Strong English communication skills, both verbal and written
- University degree preferred
- Experience in Collections or Accounts Receivables
- Proficiency in Word, Excel, and Outlook, with adaptability to new computer systems
- Ability to multi-task with attention to detail and accuracy
About Us
Kelly Services is focused on building relationships, not transactions. We match job seekers with top employers across Canada and globally across various specialties and positions. Join us to explore the opportunities that fit your career ambitions. Connect with us on social media or visit kellyservices.ca for more information and to subscribe to our Career Tips Newsletter.
Take the next step in your career journey with us at Nissan Canada!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.
More about this job
Responsibilities
Contact customers with overdue accounts by phone or correspondence, resolve collection issues and account discrepancies, and establish repayment schedules. Coordinate with legal counsel, bailiffs, vendors, customers, and dealers to recover security, reduce delinquency, and meet quality standards.
Requirements
Strong written and verbal English communication skills and experience in collections or accounts receivable are sought; a university degree is preferred. Candidates should be proficient in Word, Excel, and Outlook, adaptable to new computer systems, and able to multitask accurately with attention to detail.
Skills
- Collections
- Accounts Receivable
- Collection Calls
- Customer Service
- Debt Recovery
- Repayment Scheduling
- Account Research
- Skip Tracing
- Account Reconciliation
- Written Communication
- Verbal Communication
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Multitasking
- Attention to Detail
Benefits
- Vacation Pay
- Vehicle Purchase Plan
- On-Site Gym
- Subsidized Cafeteria
- Training Opportunities
- Extended Healthcare
- Prescription Drug Coverage
- Dental Coverage
- Life Insurance
- Emergency Travel Assistance
- Holiday Pay
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
- Legal
Keywords
- Collections
- Accounts Receivable
- Debt Recovery
- Collection Losses
- Delinquency
- Collection Calls
- Customer Service
- Account Discrepancies
- Repayment Schedules
- Legal Counsel
- Bailiffs
- Skip Tracing
- Account Research
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Quality Standards
- Vehicle Finance