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Added 16 mins ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
…Condo Property Managers. We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance life for residents of more than 2.5 million+ homes across…
Added 16 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 45 mins ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
Recruitment Process Notice: Baker Tilly KDN may use artificial intelligence (AI) tools to support certain aspects of the recruitment process, such as screening, organizing, or summarizing…
Added 1 hour ago
C
Sr Finance Manager
Confidentiel
Markham, ON
- $140,000 to $150,000 CAD / year
- Full-time
…in Thornhill, Ontario. This role is well suited to a finance specialist who combines strong technical accounting knowledge with the ability to improve reporting quality, strengthen…
Added 1 hour ago
E
Brand, Marketing and Communications (BMC) - Specialist - Service Lines (3 months contract)
EY
Toronto, ON
- Contract
As a BMC Specialist, you will support the planning and execution of integrated marketing initiatives across EY's Service Lines. You will help advance EY’s brand, increase market visibility,…
Added 1 hour ago
BT
Senior Accountant, Audit & Accounting
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 6 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 6 hours ago
NB
Senior Advisor AML/ATF Compliance
National Bank of Canada
Montreal, QC
- Full-time
Required skills: Accountability, Anti-money Laundering, Anti-terrorism framework, Artificial Intelligence, Cybersecurity, Empathy, Governance, Risk and Compliance, Initiative, Learning…
Added 11 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Added 11 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Added 11 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Added 11 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Added 11 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Added 11 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Added 12 hours ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 13 hours ago
S&
Lead EHV Transmission Line Engineer 2 - Grid
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
…Depending on the role, employees may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities, workflow…
Added 14 hours ago
SD
Beauty Specialist, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 16 hours ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 18 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Added 18 hours ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
Recruitment Process Notice: Baker Tilly KDN may use artificial intelligence (AI) tools to support certain aspects of the recruitment process, such as screening, organizing, or summarizing…
Added 18 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 18 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 20 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Saint-Eustache, QC
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 21 hours ago
SD
Beauty Specialist, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Orleans, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…

Kelly

Collections Specialist

Mississauga, ON, Canada

$43,000 to $45,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $43,000 to $45,000 CAD / year
Job type: Full-time
Education: High school diploma
Experience: Minimum 2 years of experience in customer service, sales, client support, or call centre.
Posting language: English
Posted: Oct 8, 2026

Original job description

Kelly Services is currently recruiting for a Client Account Specialist (Collections) to join our client’s team on a permanent basis. This is a great opportunity for a customer-focused, goal-oriented professional who enjoys speaking with customers, building relationships, solving problems, and working toward measurable targets.

What You’ll Do

Contact customers regarding overdue accounts and discuss payment options
Follow up on outstanding balances and work toward successful recovery
Research customer information and perform basic skip tracing when required
Maintain accurate account notes and customer history in the collections system
Follow client guidelines and company procedures
Work toward individual and team collection targets
Review accounts and determine appropriate next steps for recovery
Prepare documentation when accounts require further action
Work collaboratively with the team to achieve collection goals

What You Bring

Minimum 2 years of experience in customer service, sales, client support, or call centre.
High school diploma required
Strong verbal and written communication skills
Good attention to detail and organizational skills
Comfortable using computers and Microsoft Office
Ability to learn and adapt to new software and systems
Professional and confident when communicating with customers
Goal-oriented and motivated by achieving sales, performance, or customer service targets
Ability to work well independently and as part of a team
Paralegal education is an asset, but not required

What’s Offered

$43,000–$45,000 annual salary + uncapped commission
Health & dental benefits
Permanent, full-time position
Training and opportunities to learn and grow
Great opportunity to build a career in the collections industry

Why Kelly®? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work - just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Apply About employer

More about this job

Responsibilities

Contact customers about overdue accounts, discuss payment options, follow up on balances, and pursue account recovery while meeting individual and team targets. Research customer information, maintain accurate collection records, assess next steps, prepare documentation for further action, and collaborate with the team.

Requirements

Requires at least two years of experience in customer service, sales, client support, or a call centre, along with a high school diploma. Candidates should have strong communication, organization, and computer skills, be comfortable learning new systems, and work effectively toward performance targets; paralegal education is an asset but not required.

Skills

Customer Service
Collections
Verbal Communication
Written Communication
Attention To Detail
Organization
Microsoft Office
Computer Skills
Adaptability
Customer Relationship Building
Problem Solving
Skip Tracing
Account Research
Negotiation
Teamwork
Goal Orientation

Benefits

Health Benefits
Dental Benefits
Uncapped Commission
Training
Career Growth Opportunities
Holiday Pay
Vacation Pay
Life Insurance
Emergency Travel Assistance

Visa sponsorship

Not detected in the job text

Keywords

Collections
Overdue Accounts
Payment Options
Account Recovery
Outstanding Balances
Skip Tracing
Account Notes
Customer History
Collections System
Collection Targets
Account Research
Recovery Documentation
Customer Service
Sales
Client Support
Call Centre
Microsoft Office
Paralegal Education
Commission
Customer Relationships

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