Jobs in Canada

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Added 8 mins ago
IP
Operations Manager - East
Indigo Park Canada
Ottawa, ON
- Full-time
Added 9 mins ago
NC
Member Representative
Northern Credit Union
Thessalon, ON
- Part-time
Added 9 mins ago
DC
Manager - Canadian Tax
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
Added 9 mins ago
RB
Client Advisor
Royal Bank of Canada
Blind River, ON
- Part-time
Added 9 mins ago
RB
Trade Support Reconciliation Analyst (12-Month Contract)
Royal Bank of Canada
Toronto, ON
- Full-time
Added 9 mins ago
WT
Specialist, People Operations (12 month contract)
Wealthsimple Technologies
Remote, Canada
- $69,600 to $87,000 CAD / year
- Full-time
- Remote
Added 9 mins ago
WT
Lead, People Systems
Wealthsimple Technologies
Remote, Canada
- $112,000 to $145,000 CAD / year
- Full-time
- Remote
Added 9 mins ago
WT
Senior Software Developer, Complex Accounts
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
Added 9 mins ago
J
Senior Risk Modelling & Analytics Manager (Fintech)
Jobber
Remote, Canada
- Full-time
- Remote
Added 9 mins ago
IH
Accounting & Receivables Specialist
Inspired HR
Vancouver, BC
- Full-time
Added 22 mins ago
S
Engineering Lead - AI Enablement
Scotiabank
Toronto, ON
- Full-time
Added 22 mins ago
SS
Growth Operating Partner
Solen Software Group
Canada
- Full-time
Added 22 mins ago
QW
Manager, Partner Success
Q Wealth Partners
Toronto, ON
- Full-time
Added 22 mins ago
AI
Kafka Engineer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Added 22 mins ago
BI
Bilingual Client Services Associate (15 month contract)
BMO Insurance
Toronto, ON
- Full-time
Added 22 mins ago
SM
Senior Director, Clinical Trials Performance & Head of Operations, SPHERE CRO
St. Michael's Hospital
Toronto, ON
- Full-time
Added 22 mins ago
Y
Manager, Partner Success
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 22 mins ago
WI
Project Financial Advisor (Project Accountant)
WSP in Canada
Moncton, NB
- Full-time
Added 22 mins ago
NM
Senior Estimator
NS Modular
AB · Edmonton, AB
- Full-time
Added 22 mins ago
KA
Childcare Assistant Director- Cy Becker
Kepler Academy Early Learning & Child Care
AB · Edmonton, AB
- Full-time
Added 22 mins ago
S
Financial Advisor (3-Month Contract) - Windermere, Edmonton, AB
Scotiabank
AB · Edmonton, AB
- Contract
Added 22 mins ago
K
Information Technology Project Manager
Kelly
Toronto, ON
- Contract
Added 22 mins ago
AI
Senior AWS Data Engineer
Apptoza Inc.
Toronto, ON
- Contract
Added 22 mins ago
WI
Project Financial Advisor (Project Accountant)
WSP in Canada
Brossard, QC
- Full-time
Added 22 mins ago
R
Middle-office OTC Derivatives Analyst
Raise
Toronto, ON
- Full-time
Must Have Skills

Kelly

Information Technology Project Manager

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Title: IT Project Manager – Call Centre Migration

Location: Toronto, ON (Hybrid – Up to 4 days onsite per week)

Duration: 1 Year Contract

About the Role: Looking for an experienced IT Project Manager to support a high-priority Call Centre Migration project.

The ideal candidate will have strong experience managing complex IT projects, particularly within call centre technology and migration initiatives. This individual will be responsible for bringing multiple teams together, breaking down silos, aligning stakeholders, and ensuring teams work collaboratively towards common project deliverables.

This is a great opportunity to contribute to a high-visibility project within one of Canada's leading financial institutions.

Key Responsibilities

Lead and oversee multiple teams involved in a large-scale Call Centre Migration project.
Drive collaboration and alignment across cross-functional technical and business teams.
Break down organizational silos and ensure teams are working towards shared project objectives.
Manage project deliverables, timelines, dependencies, risks, and issues.
Work closely with senior leadership and executive stakeholders to provide project updates and status reports.
Translate complex technical challenges into clear, concise business language for executive audiences.
Prepare and deliver executive-level reporting, presentations, and project updates.
Proactively identify roadblocks and drive teams towards timely resolution.
Manage competing priorities and ensure project objectives remain on track.

Must-Have Requirements

Strong experience with Call Centre Technology and/or Call Centre Migration projects.
Proven experience managing complex IT projects involving multiple teams and stakeholders.
Strong experience working with executives and senior leadership.
Ability to translate technical issues into clear, actionable updates for executive audiences.
Hands-on experience with executive reporting and stakeholder communications.

Nice-to-Have Qualifications

PMP certification or equivalent project management experience.
Experience working in Agile environments.
Experience within the banking or financial services industry.

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More about this job

Responsibilities

Lead a large-scale call centre migration by coordinating cross-functional technical and business teams, aligning stakeholders, and managing deliverables, timelines, dependencies, risks, and issues. Provide executive-level updates and reporting, translate technical challenges into clear business language, and proactively resolve roadblocks to keep project objectives on track.

Requirements

Requires strong experience with call centre technology or migration projects and a proven record managing complex IT projects involving multiple teams and stakeholders. Candidates must be experienced in executive engagement, reporting, and translating technical issues into actionable updates; PMP certification, Agile experience, and financial services experience are preferred.

Skills

IT Project Management
Call Centre Technology
Call Centre Migration
Cross-Functional Team Leadership
Stakeholder Management
Executive Communications
Executive Reporting
Project Planning
Deliverables Management
Timeline Management
Dependency Management
Risk Management
Issue Management
Conflict Resolution
Agile Project Management
Financial Services

Visa sponsorship

Not detected in the job text

Keywords

IT Project Management
Call Centre Migration
Call Centre Technology
Cross-Functional Teams
Stakeholder Alignment
Executive Stakeholders
Executive Reporting
Project Deliverables
Project Timelines
Dependencies
Risk Management
Issue Management
Roadblock Resolution
Technical Challenges
Business Communications
PMP
Agile
Banking
Financial Services

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Work requirements

Jobs in Canada